Mia Francesca

4.5
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2341 reviews
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$30 and under
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Italian
The first restaurant in the Francesca's Restaurant Group, Mia Francesca features the zesty, earthy cuisine of Rome and the surrounding areas of Tuscany, Umbria and Lazio. It was one of the first restaurants in Chicago to encourage the lively art of dining with a contemporary, casually sophisticated trattoria ambiance, simple, rustic cooking, friendly service and fair prices. About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
What 2341 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.4
Service
4.2
Ambience
4.2
Value
Noise · Moderate
87% of people would recommend it to a friend
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EC
1 review
Dined 3 days ago
Overall5Food5Service5Ambience1

My wife and I took her sister to the restaurant for her birthday. It was a very enjoyable experience.

SA
Tampa
1 review
Dined 5 days ago
Overall5Food5Service5Ambience5

Amazing experience. Everytime we are in Chicago we always visit Francesca and are never disappointed. Food is delicious, staff is friendly, detailed and go out of their way to make you feel apart of the family. A Chicago must!!!!

Mia Francesca
Responded a day ago

Thank you for the great review Stephanie!

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KF
Chicago
22 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

Great service.. really good food

Mia Francesca
Responded 6 days ago

Thank you for the review Karen!

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GW
Chicago
3 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

Absolutely wonderful place for all occasions. I highly recommend going, especially if you're looking for a gluten free dining experience.

Mia Francesca
Responded a day ago

Thank you for the review Gwendolyn!

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CB
1 review
Dined 7 days ago
Overall2Food2Service3Ambience3

Nice ambiance mediocre food not so great value for the price. You can find better options

DT
1 review
Dined 7 days ago
Overall2Food3Service5Ambience3

I attempted to purchase $300 in gift cards two days prior to our reservation. That was a disaster! After three attempts and two conversations with “Jim” at the Francesca’s central number, it was suggested that I purchase them at the restaurant on the day of our reservation. Apparently, the cards can’t be used for 24 hours. Our waitress was excellent but the portions were small. At least if I had been able to purchase the gift cards I would’ve been willing to try again with the bonus gift cards. At the cost of 343.00 plus tip, not including any alcohol, it was disappointing.

LS
Chicago
1 review
Dined on 23 November 2019
Overall5Food5Service5Ambience5

Enjoyed dinner before the Blue Man Group... excellent food and service. Kid friendly and still fine dining. Service was outstanding! Would definitely recommend and we will be back. Thank you!

Mia Francesca
Responded on 25 November 2019

Thank you for the review!

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F
Chicago
47 reviews
Dined on 23 November 2019
Overall2Food2Service2Ambience3

Poor service for lunch; only four tables were full. Pasta was mediocre.

AF
Chicago
6 reviews
Dined on 21 November 2019
Overall3Food2Service3Ambience3

Staff was friendly and the atmosphere is nice, but I used to love their food. Recently it seems like the menu changed and the pasta is now just okay.

Mia Francesca
Responded on 25 November 2019

Hi Anne Marie, I'm sorry to hear about your less than ideal experience during your last visit. We are always trying new recipes as well as maintaining our staple items that we have become known for. Our menu does change on a monthly basis so I hope you give us another opportunity in the future. If you do not see something that you want on the menu feel free to ask the server what you are craving. If we have the ingredients in house we will always try to accommodate. Thank you, Peter

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H
Tampa
10 reviews
Dined on 21 November 2019
Overall5Food5Service4Ambience4

Very good food. A bit slow on service.

Mia Francesca
Responded on 25 November 2019

Thank you for the review!

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C
Cincinnati
32 reviews
Dined on 20 November 2019
Overall4Food4Service4Ambience4

My veal entree was delicious and my wife enjoyed her risotto, which came in a very generous portion. Service was attentive despite the busy evening in the restaurant. We also enjoyed the house-made limoncello. We hope to return soon.

Mia Francesca
Responded on 25 November 2019

Thanks Catdog, We hope to serve you again in the future!

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B
Chicago
7 reviews
Dined on 19 November 2019
Overall4Food4Service3Ambience5

Concern with service: one of our party received her meal a good ten minutes before the remaining three of us had ours. The place wasn't that busy but the help seem a little disorganized.

Mia Francesca
Responded on 23 November 2019

Thank you for the honest feedback. Can you please contact me directly as I would like some further details. My cell is (312) 810-5529. Thank you, Peter Mounayer General Manager

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OT
Las Vegas
2 reviews
Dined on 17 November 2019
Overall4Food4Service5Ambience3

Always a delicious dining experience.

Mia Francesca
Responded on 23 November 2019

Thank you for the review!

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DO
1 review
Dined on 16 November 2019
Overall4Food4Service5Ambience3

Excellent GF food. Service great. Noise level way too high. I could barely hear my dining companion across the table from me. Tables placed too close together. Waitress had a difficult time navigating her way between tables to serve diners.

Mia Francesca
Responded on 23 November 2019

Thank you for the honest review Dan. We are working on some alternative seating options.

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C
Chicago
17 reviews
Dined on 16 November 2019
Overall5Food5Service5Ambience5

Took our daughter out for a treat and had a delicious meal!

Mia Francesca
Responded on 23 November 2019

Thank you for the review!

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OT
Chicago
19 reviews
Dined on 15 November 2019
Overall3Food1Service4Ambience3

My family started going to Francesca restaurants in 1995 and it has been our “go to” place for dates, celebrations and business functions. We have always been happy with our outings until the last year. The service is always solid but the food certainly not so much anymore. In fact, it has been disappointing and even embarrassing when we hosted a group of friends not long ago.

My wife and I decided to grab a quick early dinner Friday night but the food was not good. My wife had the seafood pasta and it was highly over salted and in my option lacked any other seasoning and The seafood was lackluster portion wise. To make matters worse I tried the pasta with beef but the meat was either freezer burned or spoiled. My wife tried it to make sure my taste buds weren’t off but she immediately spit out the meat and asked for our waiter and she told him the meat was sour tasting and spoiled. He apologized and asked if f I wanted to order something else and I chose the pasta with salmon. This entree was really bland and the pasta was undercooked. Rather than prolong the meal we decided to leave. The manager on duty came over and apologized but we are convinced that something has definitely changed with the quality of food and preparation and it’s not for the better.

This makes the 4th visit in a row where we have been disappointed. We hate to give up on a great place but it hasn’t met our expectations and is not worth the money for what we received. I really hope they read this review and try to reach out because I would be happy to provide further details. There are too many great restaurants in the city to settle for something mediocre at best anymore.

Mia Francesca
Responded on 23 November 2019

Hello, This is Peter, the manager that visited your table. I apologize we did not meet your expectations. I remember your table, a two top along the South wall. Please reach out to me as I would like further details. My cell is (312) 810-5529. Thank you, Peter

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OT
Chicago
5 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience4

Great food, great service. A little noisy

Mia Francesca
Responded on 23 November 2019

Thank you for the review!

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P
Chicago
23 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience4

Too noisy, and were seated upstairs, which was difficult for me. It food and service were very good.

Mia Francesca
Responded on 23 November 2019

Thank you for the honest review. I apologize for the noise level during you last visit. We are look at some alternative seating options for the second floor. On your next visit please note you would like to be seated in a quiet area. Saturday nights are very busy for us so noise is a constant battle. You may also request the main dining room and we will make it happen. Best, Peter

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L
London
23 reviews
Dined on 9 November 2019
Overall3Food3Service3Ambience3

Everything was fine. The food, the service the atmosphere.

E
Chicago
27 reviews
Dined on 8 November 2019
Overall3Food4Service5Ambience2

Too loud to hear each other!

G
Chicago
22 reviews
Dined on 7 November 2019
Overall5Food5Service5Ambience4

Our food was more delicious than usual and service was great. Our server Belli (sp?) was fantastic! The pizza and gnocchi specials were really great

Mia Francesca
Responded on 23 November 2019

Thank you for the review Greg! I'm glad you enjoyed your last visit. Belli is one of our best employees. I'll be sure to pass along the message. Best, Peter

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OT
Chicago
6 reviews
Dined on 3 November 2019
Overall5Food5Service5Ambience5

Have been to Mia several times, their dishes are wonderful, their staff is always friendly and attentive, I always have a wonderful time there !!!!

OT
Chicago
2 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Great food and service! We always enjoy going to Mia Francesca!

OT
Chicago
1 review
Dined on 2 November 2019
Overall1Food2Service1Ambience1

Table at the top of the stairs with a cold breeze next to the bathroom, very slow service with no attention. All in all a bad experience

Mia Francesca
Responded on 6 November 2019

Hello, Thank you for the honest review. I'm sorry we did not meet your expectations on your last visit. I'd like an opportunity to learn more about your experience. Can you please contact me at (312) 810-5529. Thank you, Peter Mounayer General Manager

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RS
Chicago
3 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience4

Still the same top notch food, beverage, and services after all these years! My friend who is new to Chicago is very pleased with my choice to take her there.

LD
Milwaukee
3 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Exceptional food and service. Best meal I have ever eaten!!!

BM
Chicago
1 review
Dined on 1 November 2019
Overall2Food3Service2Ambience1

Crazy amount of noise, super packed jammed in tables and poor service. The food was good but it was ruined by all these things.

J
Chicago
2 reviews
Dined on 27 October 2019
Overall5Food5Service3Ambience3

Everything was as expected. Service a bit slow and inattentive. Had to ask 3 separate time for a refill of ice tea.

Mia Francesca
Responded on 29 October 2019

Hi Jeff, I'm sorry for the less than ideal service. We will continue to work on that. Thank you for the positive review. Peter Mounayer General Manager

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OT
Chicago
2 reviews
Dined on 26 October 2019
Overall5Food5Service5Ambience5

The staff very kindly accommodated ann extra guest, and the service and ambience were outstanding.

Mia Francesca
Responded on 29 October 2019

Thank you for the review!

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PK
Atlanta
2 reviews
Dined on 25 October 2019
Overall2Food2Service4Ambience3

Service outstanding as usual. The appetizer carpaccio, as always one of the best. Our two main dishes were very disappointing, though. Both were completely over salted. Been here many times, and never had a poor meal before.

ND
Chicago
7 reviews
Dined on 12 October 2019
Overall5Food5Service5Ambience4

We had a reservation and were sat immediately. The service was prompt and attentive and the food was very good!

Mia Francesca
Responded on 29 October 2019

Thank you for the review Nicole!

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MH
1 review
Dined on 12 October 2019
Overall5Food5Service5Ambience5

Busy night but you wouldn't think so with the very efficient service.food was delicious and overall a pleasant experience.would definitely come back

Mia Francesca
Responded on 29 October 2019

I'm glad you enjoyed your experience Micky. We appreciate the positive review!

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CR
1 review
Dined on 12 October 2019
Overall2Food2Service2Ambience2

Waited over an hour for our food and it was cold when it did arrive. Many parties were seated and gone while we waited. Overall disappointed.

OT
San Antonio
1 review
Dined on 11 October 2019
Overall5Food5Service5Ambience5

We love this restaurant and every time we visit Chicago, we eat here, sometimes multiple times! Love the food, the service and the ambiance!

Mia Francesca
Responded on 29 October 2019

Thank you for the review!

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T
Chicago
4 reviews
Dined on 11 October 2019
Overall5Food5Service5Ambience4

We love Mia Francesca for date night. The food is amazing!

Mia Francesca
Responded on 29 October 2019

Thank you for the review Taylor!

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L
Chicago
1 review
Dined on 11 October 2019
Overall5Food5Service5Ambience5

They had an amazing limited time wine and food was fantastic as usual. They knew to provide a gluten free menu and I didn’t even have to ask - we love this place!!

Mia Francesca
Responded on 29 October 2019

Thanks for the review Lauren! And we love serving you! See you soon. Peter Mounayer General Manager

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TL
Chicago
1 review
Dined on 5 October 2019
Overall5Food5Service5Ambience3

Great spot for any occasion! It can be a bit noisy, but that's because the food is excellent!

Mia Francesca
Responded on 29 October 2019

Thank you for the review!

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SK
1 review
Dined on 5 October 2019
Overall4Food5Service5Ambience2

The food was good. It was exceedingly noisy. The bar area along with the conversation from the patrons made it very hard to hear one another. Also, the restaurant had background music playing that only added to the raised noise level.

Mia Francesca
Responded on 29 October 2019

Hi Stanley, I'm sorry for the noise level. On weekends it does tend to get noisy in the main dining room. Weeknights are not as loud. We hope to serve you again! Thank you, Peter Mounayer

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B
Los Angeles
1 review
Dined on 5 October 2019
Overall5Food5Service5Ambience5

Very friendly staff and high quality food. It was loud but not overbearing. Many patrons were recognized by the staff and it seemed like many people had been there many times. I would definitely go back for another date night.

Mia Francesca
Responded on 29 October 2019

Thank you for the review Bradley. Our regulars are the reason we have been around for 27 years. Hope to see you soon!

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R
Chicago
11 reviews
Dined on 4 October 2019
Overall1Food2Service1Ambience1

Normally pretty good but it seems like a get em in and get em out restaurant now. Service was poor at best and food was nothing more than average. Very disappointed and will look elsewhere when downtown next time.

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