Max Brenner - Union Square

4.3
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7698 reviews
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$30 and under
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Comfort Food
For more than 20 years, Max Brenner has offered a chocolate experience for all the senses. A visit to our Chocolate Bar and Shop, will entice magical memories in everyone. Because, chocolate, more than any other food, symbolizes our childhood.

At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.

Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.

Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between

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What 7698 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.1
Service
4.2
Ambience
4.0
Value
Noise · Moderate
85% of people would recommend it to a friend
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OT
New York Area
1 review
Dined 14 hours ago
Overall5Food5Service5Ambience4

Valentine’s day

OT
New York Area
1 review
Dined 19 hours ago
Overall5Food5Service5Ambience5

We reserved a table after seeing reviews that would be a good idea. We arrived about ten minutes after our reservation due to traffic. They still took us in shortly after we arrived. Service was quick for ordering as well as getting our food. One of the children did not get their food at the same time as the other three in our party. There was no issue, we figured someone was bringing it out. about three minutes after we got our food, they realized one of the dinners didn’t come out. They apologized several times and we told them it was no big deal. They were very customer oriented and we had a wonderful experience. The food was amazing. I got the B.A.L.T and I think it was the best I’ve had. It was a bit small (serving size appropriate - but so good, wanted more). The dip with the waffle fries was fantastic. Children enjoyed their food as well! Absolutely no complaints. It is a but loud, but that’s expected with the amount of people in the smaller place. Definitely going to go back!

KK
New York Area
8 reviews
Dined a day ago
Overall4Food5Service5Ambience4

Very themed based with all the chocolate and what not but the service was good. Very busy but good vibes

OT
1 review
Dined a day ago
Overall5Food5Service5Ambience5

Amazing experience!

OT
New York Area
4 reviews
Dined 2 days ago
Overall4Food4Service4Ambience3

Great place to have dessert in lieu of a meal. Regular food was good as well but the chocolate menu is great.

OT
Dallas
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

The fondue was so good! The tray with all the different options was delicious. The potatoes with the lazy brunch meal had a nice kick and the spinach crepe was also really good. Would definitely come again if I’m back in the city.

OT
1 review
Dined 2 days ago
Overall2Food5Service1Ambience1

Waitress was extremely slow and did not provide great customer service skills.

SS
Orlando
1 review
Dined 2 days ago
Overall1Food1Service1Ambience1

We waited 20 mins to be seated with a reservation. Seating choices were not very good. We got sat right next to the dishes in the upstairs and constantly heard clinking of glass and plates. We ended up leaving because it wasn’t relaxing or enjoyable. Very disappointed.

OT
New York Area
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

Great food and service

OT
New York Area
4 reviews
Dined 2 days ago
Overall4Food5Service3Ambience5

Amazing dessert. Would recommend the sharing fondue!

J
New York Area
7 reviews
Dined 3 days ago
Overall5Food4Service5Ambience4

Went with my family on Valentine’s Day. From checking in and getting seated. It was seamless. Great service and the food was really good as well.

OT
New York Area
2 reviews
Dined 3 days ago
Overall2Food5Service5Ambience3

We had to wait 55 minutes to be sat. Even though we had a reservation.

SS
New York Area
1 review
Dined 3 days ago
Overall4Food5Service2Ambience5

We really enjoyed the food and the dessert. We wished service was better. We had to flag down a waiter after 20 minutes of waiting at our table just to order. When our server did arrive, she did not introduce herself. She only served our food and we had to call on someone else to pay. And, we weren't the only ones in her section to experience this.

OT
New York Area
1 review
Dined 3 days ago
Overall3Food2Service1Ambience3

Overall bad experience for valentine date, the food didn’t have much taste to it besides the fondue. The service was slow and inconsistent/inattentive I had to grab another waiter to assist with my order and issues. I understand the establishment was busy due to the holiday but in that case more staff should’ve been in place. I’m glad they were prompt on time with seating nor did I feel rushed to leave.

OT
New York Area
1 review
Dined 3 days ago
Overall5Food5Service5Ambience5

Very good. Served the food quickly

OT
Houston
1 review
Dined 3 days ago
Overall5Food5Service5Ambience5

Fun loud chocolate everything!!

AC
1 review
Dined 3 days ago
Overall5Food4Service5Ambience4

Terrific service despite Valentine’s Day crowds. Brought my daughter and her friends to celebrate her birthday. It was a fun place for dessert! Amazing service and delicious chocolate. Love it here. Would probably opt for a non-holiday next time!

OT
1 review
Dined 3 days ago
Overall5Food5Service5Ambience5

It was amazing loved my waiter will definitely be going back more often food was amazing recommend the frozen lemonade and the pasta Romero .waiter was so treating us with such kind and care . Hope this business always stays this way with suck a warm welcome .

CC
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

Loved It! Food was delightful and the dessert drink menus were so fun! Great ambience and service was Fantastic

OT
New York Area
1 review
Dined 5 days ago
Overall4Food4Service5Ambience5

Food was ok but dessert was awesome

OT
New York Area
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

I highly enjoyed my experience. Going on a Monday night meant less crowd. Less noise. Smoother and faster seating. Attentive waiters. Everything went perfect!

OT
New York Area
1 review
Dined on 9 February 2020
Overall4Food3Service2Ambience3

Dessert is amazing, regular food is below average. Come here for dessert only!

TH
New York Area
1 review
Dined on 8 February 2020
Overall4Food5Service3Ambience5

I was 15 minutes late to my reservation and still only waited 15 minutes to be seated.

Server didn’t check on table much.


Food was delicious and worth the money.

CL
1 review
Dined on 7 February 2020
Overall5Food5Service5Ambience5

Amazing food! Definitely glad we chose it for dinner while we were in town.

OT
1 review
Dined on 4 February 2020
Overall5Food4Service5Ambience1

Great if you have kids and in need of a family friendly restaurant.

A
Philadelphia
2 reviews
Dined on 2 February 2020
Overall4Food4Service5Ambience5

Went to Max Brenner for brunch and had a great selection of different breakfast dishes. My girlfriend and I both got a crepe with bacon, egg, cheese and spinach and they were very good and filling. We paired it with a hot chocolate that was tasty, but not super hot so we had to drink it fast before it got cold.

DF
Orlando
2 reviews
Dined on 1 February 2020
Overall4Food5Service3Ambience4

2nd year coming here for my daughters birthday and we love it. I had a reservation for 6 but only 5 showed. At first I was given a very small and tight space but the server was awesome and very accommodating. Food as usual unbelievable and cost is nothing for the quality and yumminess.

OT
1 review
Dined on 1 February 2020
Overall1Food4Service1Ambience1

Never acknowledged the birthday
Put 5 in 4 person table

OT
Toronto
1 review
Dined on 30 January 2020
Overall5Food5Service5Ambience4

Max Brenner was recommended by a friend as we were going to New York for vacation and it did not disappoint. The main meal was really good and they were able to adapt a meal for my son. The desserts were incredible. We would go back!

OT
New York Area
3 reviews
Dined on 29 January 2020
Overall5Food4Service5Ambience5

Dinner was a little pricey but the desserts were very worth it. I got the regular cheeseburger and it was good. The classic European fondue however was delicious. The place is very cozy and aesthetically pleasing. The wait staff was very friendly. I will definitely be returning, but this time maybe only for dessert.

OT
New York Area
1 review
Dined on 27 January 2020
Overall5Food3Service5Ambience5

Kids birthday. Food wasn’t great but desert was amazing

OT
1 review
Dined on 27 January 2020
Overall5Food5Service4Ambience4

The food was amazing. imagine a menu based around chocolate! I wasn't sure what to expect, and I was quite pleased

AM
1 review
Dined on 26 January 2020
Overall2Food3Service1Ambience2

Our server got the order wrong, did not provide napkins and was over worked.

OT
Atlantic City
2 reviews
Dined on 26 January 2020
Overall4Food5Service3Ambience4

Everything went well overall. Just thought the service could have been better.

KB
1 review
Dined on 25 January 2020
Overall4Food4Service4Ambience4

This restaurant was made for the chocolate dessert lover!! The dessert menu is bigger than the food menu!! Our crowed really liked it. Check it out if you’re in NYC and want something a little different! The crepes are yummy!!

NM
1 review
Dined on 25 January 2020
Overall5Food5Service5Ambience5

It was great time. Great attitude and awesome experience. Thank you

KC
1 review
Dined on 23 January 2020
Overall5Food5Service5Ambience5

This place is heaven. I love it so much. I took my mom here. We split the salmon, classic fondue, and she got a mocha madness and I got a chocolate old fashion. Amazing. The old fashion was very strong, but delicious. Her mocha madness was like liquid heaven. Ate way too much!

OT
New York Area
1 review
Dined on 23 January 2020
Overall5Food5Service5Ambience5

Very nice experience for a birthday dinner. The mac an cheese with chicken was truly an amazing dish and cannot wait to go back. Their chocolate shop is very unique with a variety of chocolate to choose from. I definitely recommend this place.

A
Black Forest
2 reviews
Dined on 20 January 2020
Overall4Food5Service5Ambience5

Our Stay was very nice. The food was delicios and tasty.
The only thing the hot chocolate was not hot and creamy since last 4 year ago.
And most dissapointed thing was that the restrooms were absolutely dirty.
This was a terrible experience.
Bit we recommend it and we will come back when we are travelling again New York City

DP
New York Area
31 reviews
Dined on 20 January 2020
Overall4Food4Service4Ambience4

Max knows his dessert!! Best place for outrageous chocolate. Great service & fresh food.

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