Max Brenner - Union Square
At Max Brenner, you will enjoy an abundance of desert made of all sorts of chocolate concoctions. All of this, combined with a full menu of salads, sandwiches, entrees, and pizzas, offer an experience for anyone at any age.
Our New York store is located in the heart of Union Square, where young people, families, and tourists alike can come and enjoy a delicious pastime in a cheerful atmosphere.
Are you looking to celebrate a special event sometime soon? We can create a chocolate experience you and your guests will never forget. We will take care of everything from personalized menus to outstanding service and everything in between
We reserved a table after seeing reviews that would be a good idea. We arrived about ten minutes after our reservation due to traffic. They still took us in shortly after we arrived. Service was quick for ordering as well as getting our food. One of the children did not get their food at the same time as the other three in our party. There was no issue, we figured someone was bringing it out. about three minutes after we got our food, they realized one of the dinners didn’t come out. They apologized several times and we told them it was no big deal. They were very customer oriented and we had a wonderful experience. The food was amazing. I got the B.A.L.T and I think it was the best I’ve had. It was a bit small (serving size appropriate - but so good, wanted more). The dip with the waffle fries was fantastic. Children enjoyed their food as well! Absolutely no complaints. It is a but loud, but that’s expected with the amount of people in the smaller place. Definitely going to go back!
Very themed based with all the chocolate and what not but the service was good. Very busy but good vibes
Great place to have dessert in lieu of a meal. Regular food was good as well but the chocolate menu is great.
The fondue was so good! The tray with all the different options was delicious. The potatoes with the lazy brunch meal had a nice kick and the spinach crepe was also really good. Would definitely come again if I’m back in the city.
Waitress was extremely slow and did not provide great customer service skills.
We waited 20 mins to be seated with a reservation. Seating choices were not very good. We got sat right next to the dishes in the upstairs and constantly heard clinking of glass and plates. We ended up leaving because it wasn’t relaxing or enjoyable. Very disappointed.
Great food and service
Amazing dessert. Would recommend the sharing fondue!
Went with my family on Valentine’s Day. From checking in and getting seated. It was seamless. Great service and the food was really good as well.
We had to wait 55 minutes to be sat. Even though we had a reservation.
We really enjoyed the food and the dessert. We wished service was better. We had to flag down a waiter after 20 minutes of waiting at our table just to order. When our server did arrive, she did not introduce herself. She only served our food and we had to call on someone else to pay. And, we weren't the only ones in her section to experience this.
Overall bad experience for valentine date, the food didn’t have much taste to it besides the fondue. The service was slow and inconsistent/inattentive I had to grab another waiter to assist with my order and issues. I understand the establishment was busy due to the holiday but in that case more staff should’ve been in place. I’m glad they were prompt on time with seating nor did I feel rushed to leave.
Very good. Served the food quickly
Fun loud chocolate everything!!
Terrific service despite Valentine’s Day crowds. Brought my daughter and her friends to celebrate her birthday. It was a fun place for dessert! Amazing service and delicious chocolate. Love it here. Would probably opt for a non-holiday next time!
It was amazing loved my waiter will definitely be going back more often food was amazing recommend the frozen lemonade and the pasta Romero .waiter was so treating us with such kind and care . Hope this business always stays this way with suck a warm welcome .
Loved It! Food was delightful and the dessert drink menus were so fun! Great ambience and service was Fantastic
Food was ok but dessert was awesome
I highly enjoyed my experience. Going on a Monday night meant less crowd. Less noise. Smoother and faster seating. Attentive waiters. Everything went perfect!
Dessert is amazing, regular food is below average. Come here for dessert only!
I was 15 minutes late to my reservation and still only waited 15 minutes to be seated.
Server didn’t check on table much.
Food was delicious and worth the money.
Amazing food! Definitely glad we chose it for dinner while we were in town.
Great if you have kids and in need of a family friendly restaurant.
Went to Max Brenner for brunch and had a great selection of different breakfast dishes. My girlfriend and I both got a crepe with bacon, egg, cheese and spinach and they were very good and filling. We paired it with a hot chocolate that was tasty, but not super hot so we had to drink it fast before it got cold.
2nd year coming here for my daughters birthday and we love it. I had a reservation for 6 but only 5 showed. At first I was given a very small and tight space but the server was awesome and very accommodating. Food as usual unbelievable and cost is nothing for the quality and yumminess.
Never acknowledged the birthday
Put 5 in 4 person table
Max Brenner was recommended by a friend as we were going to New York for vacation and it did not disappoint. The main meal was really good and they were able to adapt a meal for my son. The desserts were incredible. We would go back!
Dinner was a little pricey but the desserts were very worth it. I got the regular cheeseburger and it was good. The classic European fondue however was delicious. The place is very cozy and aesthetically pleasing. The wait staff was very friendly. I will definitely be returning, but this time maybe only for dessert.
Kids birthday. Food wasn’t great but desert was amazing
The food was amazing. imagine a menu based around chocolate! I wasn't sure what to expect, and I was quite pleased
Our server got the order wrong, did not provide napkins and was over worked.
Everything went well overall. Just thought the service could have been better.
This restaurant was made for the chocolate dessert lover!! The dessert menu is bigger than the food menu!! Our crowed really liked it. Check it out if you’re in NYC and want something a little different! The crepes are yummy!!
It was great time. Great attitude and awesome experience. Thank you
This place is heaven. I love it so much. I took my mom here. We split the salmon, classic fondue, and she got a mocha madness and I got a chocolate old fashion. Amazing. The old fashion was very strong, but delicious. Her mocha madness was like liquid heaven. Ate way too much!
Very nice experience for a birthday dinner. The mac an cheese with chicken was truly an amazing dish and cannot wait to go back. Their chocolate shop is very unique with a variety of chocolate to choose from. I definitely recommend this place.
Our Stay was very nice. The food was delicios and tasty.
The only thing the hot chocolate was not hot and creamy since last 4 year ago.
And most dissapointed thing was that the restrooms were absolutely dirty.
This was a terrible experience.
Bit we recommend it and we will come back when we are travelling again New York City
Max knows his dessert!! Best place for outrageous chocolate. Great service & fresh food.