Makoto

4.7
1478 reviews
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$31 to $50
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Japanese
Top tags:
  • Good for a Date
  • Creative Cuisine
  • Fit for Foodies
Stephen Starr's newest Japanese restaurant, Makoto is located in the prestigious Bal Harbour Shops. Makoto features a modern Japanese menu including sushi bar selections, modern Japanese dishes, and bincho charcoal robata. A hand-crafted beverage program focused on sake compliments the cuisine. The dining room and sushi bar seating are available by reservation. Outdoor seating is available upon arrival.
Dining Style
Casual Elegant
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Cuisines
Japanese
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Hours of Operation
Daily 11:30AM - 11:00PM
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Phone number
(305) 864-8600
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Payment Options:
AMEX, Diners Club, Discover, MasterCard, Visa
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Dress Code
Business Casual
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Executive Chef
Makoto Okuwa
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Neighbourhood
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Cross street
96th St
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Parking Details
Valet is offered in front of the Collins Avenue side of the restaurant for $10/hour, $25 for VIP service. Self-parking is also available in the Shops lots and garage for $1.50/hour with validation.
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Public Transit
96th St and Collins Ave
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Special Events & Promotions
We will be open normal hours for Monday, July 4th! Please join us for lunch or dinner
Additional
BYO Wine, Corkage Fee, Full Bar, Indoor Smoking Area, Outdoor dining , Wheelchair Access, Wine
Reviews from verified diners
1,478 reviews
4.7 out of 5 stars
Outstanding
82%
Very Good
13%
Good
4%
Fair
1%
Poor
1%
4.7
Food
4.5
Service
4.5
Ambience
4.3
Value
Noise · Moderate
89% of people would recommend it to a friend
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1.0Dined 2 days ago

Summer special was a joke. Speciality drink was Bellini which was inappropriate considering mimosas and Bellinis are served for brunch usually. The crispy rice special was an after thought. It made me think that management is trying hard not to promote their summer specials. When asked, manager try to avoid the subject and left in a hurry. In addition, when you ask the hostess, she had no idea that there was even a special going on. With that said, why even put it on your website and advertise it!?

During the time we were sat, the restaurant was busy. It took maybe 15 minutes before our server came to the table to take our drink order. He was pleasant and eager to please. We asked about the specials and he also had no idea. So he disappeared to enquire about the specials. In the meantime he was bombarded with other tables and took a while to get back to us. When he came back, we decided to order our watermelon ceviche, the crispy rice and our cocktails. The crispy rice cake cake quick and eventually the drinks came. We never received the watermelon ceviche since our server forgot about it. When he brought my beer, he asked, “do you want me to pour that or you will do it?” Note to server, it’s either you pour it or you don’t. No other ways, since it will reflect on your tip.
We ordered the rest of our sushi and the rice truffle. The sushi was good but our server forgot the soya sauce and we had to ask the food runner for it.
It was suppose to be a special occasion for us but Makoto was a great disappointment. We still left a 15% tip even though service was below par.
I want to be fair and honest with my review so here are a few pointers.
Before starting service, go through the menu with your servers. I don’t need everyone to come to the table to check on me and disappear. Communicate better and pay attention to details. You are in Bal Harbour shoppes, be at the top of your game. Be impressive like your vegan sushi roll.

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4.0Dined 3 days ago

We have always loved going to this restaurant. The rock shrimp is our absolute favourite. My only issue is that, the last few times we have been, the food has become exceedingly salty. To be specific, we have had the miso soup, the chicken soup, the braised rib with noodles, and the beef with the hot stone and all of these dishes were almost too salty to enjoy. It has actually become a bit of an issue for us and I’m not sure if We would run back there. It’s too bad.

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3.0Dined 7 days ago

Used to love this place but it doesn’t have the quality it had years ago. Pity.

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5.0Dined on 8 July 2018

great food. varied menu. many choices. great service. nice outdoor seating for winter. a little pricey, but great quality..

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5.0Dined on 8 July 2018

The food is amazing! Best Japanese restaurant I have ever been to. And the service is top notch.

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5.0Dined on 6 July 2018

Excelente t

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5.0Dined on 6 July 2018

Simply AMAZING sushi!!
I love it and I always make sure to go to Makoto every time I'm in miami which is about 3 times a year.
Hope you try it once and will enjoy it as much as I do with my family and friends.

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3.0Dined on 5 July 2018

Food was just okay, with the prices on this menu I was expecting to be blown away and I wasn’t. We had sushi and sashimi and it was as good as many other places I’ve eaten at, only this time I paid nearly double. Also, had reservations for inside the restaurant, upon arrival were offered the option of outdoors or indoors, and chose outside. As soon as we sat down for my husbands 40th birthday dinner we were swarmed by mosquitoes and immediately asked to be moved inside, only to be told no tables were available inside. Ended our very overpriced meal with at least 10 bug bites each. Would not return or recommend.

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2.0Dined on 30 June 2018

Japanese waitress was the rudest waitress I have ever experienced. Rude, curt, poured wine like she was dumping it in the glass “hurry up and order.”"bad. Ambience is for amateurs who do not know quality, courtesy, or high end. They should be.a Kiosk in the mall with this type of quality and service. They are not worth what they charge. Dr G

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4.0Dined on 29 June 2018

Food is good. Service great.
But music was much better few years ago. What they have now does not suits Makoto. Should be light house music. And the servers uniform ( girls ) is ridiculous.

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5.0Dined on 27 June 2018

Always happy to coming back . Thank you !

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5.0Dined on 27 June 2018

My favorite restaurant in Miami.

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5.0Dined on 27 June 2018

Excellent food and service!

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5.0Dined on 25 June 2018

The food was amazing. Our waitress, Hagar, was attentive and friendly.
We enjoyed our meal and evening at Makoto.

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5.0Dined on 24 June 2018

Great supper... a wonderful experience for the eyes and taste buds!
Definitely a must!

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5.0Dined on 24 June 2018

Often been here. Today had outstanding service.. Would like to commend Nick on providing outstanding service.

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3.0Dined on 22 June 2018

Overall ok. Not impressed about the food but still one of my favorite Japanese restaurant in town. Service had huge lacks. They brought us food we didn't order and they didn't bring us drinks we ordered. Felt a bit abandoned. Had to stand to pick a menu, no soy sauce with food on the table etc...

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5.0Dined on 17 June 2018

Some of the best raw fish I ate while in Miami. Flavors were vibrant and exciting, and our server made us feel like royalty.

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5.0Dined on 17 June 2018

Excellent dining experience. Enjoyed our daughter's thirtieth birthday party with friends and shared a variety of delicious foods. Wait staff is excellent and very fast and efficient. Had delightful "birthday cake" at the end that was shared and enjoyed by all! Highly recommend this Miami Bal Harbor restaurant!

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3.0Dined on 15 June 2018

Did not meet our expectations! Service was poor, dishes were not well described, no suggestions were made, rushed service.
None of the 6 dishes we ordered were exceptional.
Would not return.

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5.0Dined on 10 June 2018

Food is consistently good and service is always excellent.

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5.0Dined on 9 June 2018

Había poca gente y mucho personal, que teníamos que estar llamándolos para el agua o pedir cosas. En general muy bueno, la comida excelente. las mesas muy juntas.

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4.0Dined on 9 June 2018

Very good food... service just OK

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5.0Dined on 6 June 2018

Great service and amazing food.

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5.0Dined on 6 June 2018

Love this restaurant! It is one of my favorites in Miami. The food is absolutely delicious!

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5.0Dined on 6 June 2018

Food was delicious!

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5.0Dined on 5 June 2018

Must try the waygu beef skewers!!! Great food

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4.0Dined on 4 June 2018

Excelente Comida

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4.0Dined on 4 June 2018

Very delicious food.

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5.0Dined on 4 June 2018

Great Restaurant, every time I recommend this restaurant guest is very happy.

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4.0Dined on 1 June 2018

I’ve been to this restaurant many times and it was one of my favourite places. However, this time the service was terrible and the food was not as good as usual. The server forgot an item we ordered and instead of apologizing, she decided to argue that it was never ordered in the first place. Kind of disappointed this time around.

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5.0Dined on 1 June 2018

My wife and I really enjoyed this place! It has a fantastic menu, and you're able to order multiple items so you get a taste of it all! We sat inside and enjoyed the environment quite a bit.

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3.0Dined on 31 May 2018

We ser loyal customers as the food and ambience in Makoto ID superb
This time we went to celebrate a birthday and get together
Party of 6 with a large bill
The manager came to us after we had paid and simply in a rude and arrogant tone said “ is time to go”

I hope that manager or the owners read this review and reconsider the way they treat their customers in particular 6 monthly loyal customers. This is NOT the way to kindly ask people to leave a table and there was no long waiting line.

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5.0Dined on 30 May 2018

a favorite of ours since we first came 3 years ago, our must to visit restaurant in Bal Harbor!

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5.0Dined on 29 May 2018

The Service by Andrew eqs excelent

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5.0Dined on 27 May 2018

Awesome as usual! Thanks! The seabass was incredible!

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5.0Dined on 27 May 2018

Excellent restaurant

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3.0Dined on 27 May 2018

Food was delicious as always - waiting 40 minutes for a table with a reservation was not cool

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5.0Dined on 26 May 2018

Amazing experience from start to finish!

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4.0Dined on 26 May 2018

I wasn’t happy with the service this time. Also, it was a birthday dinner and despite listing that on the reservation, management did nothing to at least acknowledge it. I’ve been coming for a long time but this time, it left a lot to be desired. Also, the day prior, we had a lunch there and the sushi portions were unacceptable in size. Totally felt like a rip off this time around and I’d never experienced this stinginess at Makoto before.

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