Kona Grill - Plano

4.3
789 reviews
$30 and under
American
Welcome to Kona Grill Plano, located at West Plano Village. Enjoy your local paradise for a lunch get together or family dinner after work. Fresh, wild caught fish is flown in daily to craft award-winning sushi, while contemporary American entrees are prepared from scratch in-house. Happy hour on the beautiful patio is a must. And don’t leave until you’ve tried one of the handcrafted cocktails, ice-cold draft beer, or a glass of wine selected from the extensive drink menu. The restaurant’s diverse menu and contemporary ambience provide the perfect venue for special occasions like bridal showers, baby showers, birthday celebrations, business meetings, date night, or just any occasion really.

Support Kona Grill - Plano during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace

Featured special offers

Select a special offer by choosing a date, time and party size

Mother's Day Menus & Specials

Dine in
Starting May 9, 2021

Mom Deserves Brunch. Mom Deserves A Night Out. Join Kona Grill for Mother's Day Roses & Rosé Brunch & Dinner; featuring $7.99 Whispering Angel & Chandon Brut Rosé, and a Rose for every Mom. Earn favorite child status and book today – KonaGrill.com/mothers-day ❤️

Offers

1,000-Point Tables

See availability for 1,000 point tables

Sun 10:00AM - 2:00PM 2:15PM - 2:45PM 6:00PM - 8:45PM
Mon - Fri 6:00PM - 8:45PM
Sat 10:00AM - 2:00PM 2:15PM - 2:45PM 6:00PM - 8:45PM

What 789 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
Food
4.3
Service
4.3
Ambience
4.1
Value
Noise · Moderate
82% of people would recommend it to a friend
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k
vipkarah
Miami
13 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

Very fresh and delicious sushi, great service. We ordered the halibut sashimi and had to order more as it was off the charts good. We pass it daily and I thought it would be average, but I was wrong. Sure, it’s not Nobu, but it’s better than your average sushi place and the music and atmosphere is much more fun. Try the olive oil cake for dessert. Yumm! We will be back often!

j
jackl51047
Dallas
5 reviews
Dined 6 days ago
Overall5Food5Service4Ambience4

Nice dining experience.

GS
GraceS
New York Area
1 review
Dined 6 days ago
Overall2Food1Service2Ambience3

Visiting from out of town, I was looking forward to going out to a nice dinner. Ordered the salmon which was undercooked as were the brussel sprouts that were so hard I could barely eat them. My son ordered a burger which he said was pretty good, but his fries were pretty bland. The skinny margarita was good and the waiter was pleasant, but the meal itself was very disappointing...

OT
vipOpenTable Diner
Dallas
10 reviews
Dined 6 days ago
Overall3Food3Service3Ambience3

Normally a 5 star review, but service and food were less than stellar on our last visit. I do hope this is not the start of a trend.

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vipOpenTable Diner
Birmingham
5 reviews
Dined 6 days ago
Overall4Food4Service5Ambience4

Amazing management and server worth the visit just for that alone!

JB
JeriB
Dallas
3 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

Great food and service as always! Happy hour is the best for getting light dishes.

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OpenTable Diner
Dallas
1 review
Dined on 30 April 2021
Overall5Food5Service5Ambience5

Always great food and service however we feel like the music is so loud you can’t talk to the people that you’re sitting with. Doesn’t stop us from going but we tried to choose seats wisely because some music is really loud. But that’s just us, where are the baby boomers

Kona Grill - Plano
Responded 5 days ago

Hi there! We appreciate your positive (and honest) feedback about your recent experience here at Kona Grill Plano. We will try to adjust our volume on the weekends so that it is optimal for all of our guests. We look forward to seeing you again soon. Sincerely, Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Dallas
2 reviews
Dined on 29 April 2021
Overall5Food5Service5Ambience5

This was second time. I was a little skeptical because the first time was mmm okay I guess. I wasn’t really wowed by the food I ordered and the ribeye my husband ordered was very tiny for the price. We decided to try it again during happy hour. This time was great. We both decided to order the ribeye again thinking it would be a better portion size and it defiantly was. Not sure what happened the last time. I ordered the Mac n cheese for a side and to my surprise it was AMAZING. I was so shocked coming from a sushi restaurant. I do like a little salt on my food which they don’t add but offer. It was great. I also ordered the happy hour Poke with the salad…..again AMAZING. The taste was on point. It did have a little kick (hot) but not to much. The happy hour menu has a good amount of options for a cheap price that I appreciate. It allows you the chance to try it for cheap just in case you don’t like it without paying so much. I’m definitely going back.

JR
JenniferR
San Francisco
1 review
Dined on 28 April 2021
Overall5Food5Service5Ambience5

Fantastic food and drinks and very friendly staff! Great atmosphere overall - love Kona grill!

Kona Grill - Plano
Responded 7 days ago

Hey Jennifer: We so appreciate your enthusiasm...and your positive rating of our restaurant on Open Table! Please stop by and say hello the next time you are in. Have a great weekend! Sincerely, Shawn, Manager, Kona Grill Plano

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j
vipjiml
Dallas
65 reviews
Dined on 28 April 2021
Overall4Food4Service5Ambience4

Jordan worked hard to make our casual dinner out feel special, without making a fuss. He followed up on a wine recommendation and when he discovered it wasn't to my taste, he immediately brought me something that did work. When he realized the tuna roll was too spicy for my wife, he brought out her choice right away. Then he enlisted the manager, Sal, to clarify something on our bill. 'The little things' make all the difference and it's why we'll be back. Thanks!

Kona Grill - Plano
Responded on 29 April 2021

Hi Jim: Thanks so much for the positive feedback regarding Jordan and Sal. We will definitely pass this along to them. Good luck to your wife on completing her dissertation and please come in again whenever you need a good stress reliever. Sincerely, Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Dallas
12 reviews
Dined on 28 April 2021
Overall1Food3Service1Ambience1

The server lacked confidence and knowledge about the menu. She forgot a couple items we ordered and had to be reminded on a few occasions. The lighting on the inside patio wasn’t adjusted once it got dark outside so we felt like we were eating in the dark

Kona Grill - Plano
Responded 5 days ago

Hi there: I'm so sorry to hear about your recent disappointing experience here at our restaurant. I would like to talk to you in a little bit more detail about your experience and see about possibly winning your business back . Can you please call me at the restaurant (214-945-2500) or leave your contact information so that I can give you a brief call? I would greatly appreciate it. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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AW
AndrewW
Dallas
1 review
Dined on 26 April 2021
Overall5Food5Service5Ambience5

Our family loves happy hour. Their sushi and flatbread are awesome! Just give it a try.

Kona Grill - Plano
Responded on 29 April 2021

Hey Andrew: We appreciate you taking the time to review our restaurant on Open Table. Thanks for the sushi and flatbread recs, and glad you enjoy our happy hour. We aim to create exceptional experiences for all of our guests, and I hope that we hit the mark with you. Please stop by and say hey the next time you are in! Sincerely, Shawn, Manager, Kona Grill Plano

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S
vipShelley
Dallas
128 reviews
Dined on 25 April 2021
Overall5Food5Service5Ambience5

Service was great! We had a young girl with dark hair she was always filling up our drinks and checking on us. Food is always good. Love this restaurant!

Kona Grill - Plano
Responded on 28 April 2021

Hi Shelley: Always good to hear from you, and glad to see that you keep having great experiences! Please stop by and say hello the next time you are in! Sincerely, Shawn, Manager, Kona Grill Plano

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TD
TanyaD
Dallas
9 reviews
Dined on 24 April 2021
Overall4Food4Service5Ambience5

Brussels sprouts good. Side salad excellent w blue cheese. Chips great. Filet Mignon lacked flavor.

Kona Grill - Plano
Responded on 25 April 2021

Hi Tanya: Glad to hear that most of your experience was a pleasant one. Sorry about the filet lacking flavor. We will speak to the chef regarding this and see what we can do to spice things up. Please let us know if there is anything else we can do to improve our food standards. We appreciate your comments and hope to see you soon! Sincerely, Shawn, Manager, Kona Grill Plano

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WG
WallerG
Dallas
3 reviews
Dined on 24 April 2021
Overall2Food1Service3Ambience3

A lot of gross spices added to fresh, good food. Yuk.

Kona Grill - Plano
Responded on 28 April 2021

Hi Waller: So sorry to hear of your negative experience at our Kona Grill Recently. I wonder if I might be able to have a brief phone call with you by phone regarding this experience. Constructive feedback is one great way for us to improve. Please leave your contact # here so I may give you a quick call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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A
Aardvark
Dallas
26 reviews
Dined on 23 April 2021
Overall1Food2Service1Ambience2

Had reservations and was seated promptly. Wait staff appeared to not enjoy their job. They were not engaging or friendly. Service was just ok, could have been much better. They weren’t happy people. This kind of set the tone for the evening.

Ordered the calamari for an app. It was average, sauce that came with it was tasty and had a kick to it.

For the entree I got the French dip. This was a huge disappointment. The menu says it was supposed to come with au jus. It didn’t. It came with a tiny dip container of brown gravy. Tasted like to came from a gravy mix packet you would find at the grocery store. This was in no way, shape, or form au jus. Potato chips were good. I had a discount coupon that I used for a portion of my check. Had I paid full price I would have asked for an adjustment. This entree was really bad.

Restaurant was LOUD. Had to constantly raise my voice to have a conversation with the people at my table. Seemed more like a night club than a restaurant.

Because of the unfriendly wait staff and lousy food I prolly won’t return. Overall was not a pleasant experience.

UPDATE: I just received my credit card statement that had the Kona Grill charge on it. It appears the server adjusted (doubled) their tip. I was charged more than what I signed for on my check. STAY AWAY FROM THIS RESTAURANT!

2nd UPDATE: The restaurant manager contacted me yesterday and is sincerely taking action on my recent dining experience. I do believe that he wants to ensure my experience is not the norm. I will be visiting the restaurant again in the near future and will update this review after that visit.

Kona Grill - Plano
Responded on 25 April 2021

Hi there! Wow, this sounds like a totally unpleasant experience on a Friday night here at Kona Grill Plano. I am very sorry that everything was unsatisfactory. I would like to talk to you a little bit more about your experience and possibly earn back your business. Can you please either call me here at the restaurant (214) 945-2500 or leave your contact information here so I can give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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B
vipBurton
Dallas
28 reviews
Dined on 21 April 2021
Overall5Food5Service5Ambience5

Fast service and well prepared food for reasonable prices.

Kona Grill - Plano
Responded on 25 April 2021

Hi Burton: Thanks so much for the 5-star across the board review of our restaurant. We are so happy that the service was fast, the food was tasty, and there was a great value to it for you. We strive to create exceptional and unforgettable experiences for all of our guests and I hope this was the case for you. Stop by and say hello the next time you are in! Sincerely, Shawn, Manager, Kona Grill Plano

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j
vipjiml
Dallas
65 reviews
Dined on 20 April 2021
Overall4Food3Service4Ambience3

Great service from Leeland! Pad Thai was tasty, though both my wife and I would have preferred a little less sauce. We'll be back!

Kona Grill - Plano
Responded on 22 April 2021

Hi Jim: Thanks alot for your positive feedback on Open Table. Glad you will be back. Other than the extra sauce, what other factors would help increase your 3s and 4s to 5s for next time? Thanks for the additional feedback, and we will pass along your kind words to Leland! See you next time. Sincerely, Shawn, Manager, Kona Grill Plano

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NH
NinaH
Dallas
1 review
Dined on 18 April 2021
Overall5Food5Service5Ambience5

Great food and service as always. I love the happy hour menu.

Kona Grill - Plano
Responded on 20 April 2021

Hi Nina: We so appreciate you giving us a 5-star, across the board review on Open Table. I'm glad this last visit had the same great food and service that you are used to enjoying here at Kona Grill Plano! We look forward to seeing you at our next Happy Hour! Sincerely, Shawn, Manager, Kona Grill Plano

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J
Jules
Dallas
20 reviews
Dined on 18 April 2021
Overall3Food4Service2Ambience3

Celebrating a birthday. Only half of the restaurant was being used. We were packed in there and had to sit at a high top. Manager and chef were delivering food which told us they lacked staff-correct. Took a long time to be greeted. Food came in fair time. Took too long for drink refills and getting bill processed. Not a great experience for a birthday celebration. Not returning!

Kona Grill - Plano
Responded on 20 April 2021

Hi Jules: Thanks for taking the time to review our restaurant on Open Table. I'm so sorry that your birthday celebration was not very comfortable or timely. I would like to hear a little bit more about your visit and possibly try to win your business back if possible. Would you mind leaving your contact information here so I may give you a brief call to discuss? I would greatly appreciate it! I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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vipOpenTable Diner
Dallas
3 reviews
Dined on 18 April 2021
Overall5Food5Service4Ambience5

It’s a busy Sunday evening. Service was a little slow

Kona Grill - Plano
Responded on 22 April 2021

Hi there: We appreciate your positive and honest feedback regarding your recent visit to Kona Grill Plano! We will continue to address speed of service for our tables, especially on the weekends. Hope to see you in again soon! Sincerely, Shawn, Manager, Kona Grill Plano

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vipdba75033
Dallas
41 reviews
Dined on 18 April 2021
Overall5Food5Service5Ambience5

Love their menu selections and I have never been disappointed. Lettuce wraps were great

Kona Grill - Plano
Responded on 20 April 2021

Hi there! Thanks so much for taking the time to leave us a perfect rating on Open Table. We love getting reviews like this and glad you are always satisfied when you order from us. Hope to see you this weekend! Sincerely, Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Austin
1 review
Dined on 17 April 2021
Overall5Food5Service5Ambience5

The food was great, the service fantastic, and the ambiance was energetic! There was DJ playing music and our party had a great time. The music was playing loudly so conversation was manageable but a bit strained, but it was still an enjoyable evening. Highly recommend for a fun night out.

Kona Grill - Plano
Responded on 20 April 2021

Hi there! We so appreciate the 5-star across the board review on Open Table. We are glad you enjoyed the food, service and ambience. We will work on adjusting the volume so that it is optimal for conversation and our intended vibe. Hope to see you this weekend! Sincerely, Shawn, Manager, Kona Grill Plano

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sharibear123
Dallas
7 reviews
Dined on 16 April 2021
Overall5Food5Service5Ambience5

The macadamia nut chicken was out of this world! So were the pork chops . The staff went above and beyond, too. Highly recommended for any occasion. They have a fun and lively atmosphere. A must try!

Kona Grill - Plano
Responded on 20 April 2021

Hi Shari: So glad that you enjoyed your meal with us last weekend, including the Macadamia Nut Chicken and the Tropical Pork Chops, two specialties of ours! We are also happy that you received exemplary service as well. Please come in and visit us again on the weekend, when we have a DJ on Friday and Saturday nights! See you there! Sincerely, Shawn, Manager, Kona Grill Plano

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KM
vipKevinM
Dallas
21 reviews
Dined on 16 April 2021
Overall2Food2Service5Ambience4

The service was very good but the rolls were so so. It was so loud that we could barely hear each across the table. Our ears were ringing after we left.
Doubt we will be back.

Kona Grill - Plano
Responded on 20 April 2021

Hi Kevin: So sorry to hear that an otherwise good experience was polluted by the noise level. I would like to discuss your visit with you further and possibly try to win your business back. Please leave your contact information here so that I may give you a quick call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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I
vipIlanita
Dallas
16 reviews
Dined on 16 April 2021
Overall4Food5Service4Ambience4

The food is always great but the service is getting worse.
Not the servers, they are all very nice and do what they Can but the kitchen and the sushi bar take forever.
Is horrible to be waiting 40-45 minutes for the food to arrive!

Kona Grill - Plano
Responded on 20 April 2021

Hi there: Thanks for taking the time to give us a positive (and candid) review on Open Table. I understand the frustration of waiting super long for your food; this can really ruin an otherwise wonderful experience. We will work on our efficiency and the speedy delivery of our kitchen and sushi bar. Thanks again for the feedback. Hope to see you soon! Sincerely, Shawn, Manager, Kona Grill Plano

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8
vip80808
Dallas
29 reviews
Dined on 11 April 2021
Overall3Food4Service3Ambience4

Went for a birthday. We had a party of 8. Slow to get seated (we had a reservation and it wasn’t crowded), and generally slow service from there. Even getting menus took time. Food was good, but service was just too slow.

Kona Grill - Plano
Responded on 20 April 2021

Hi there: I thank you for leaving us an honest review of your recent experience here at Kona Grill Plano. I apologize for the slow service during a birthday celebration; I know that can really dampen the mood, even if the food is good. I would like to have a brief conversation with you about your visit and try to win your business back. Please leave your contact information here so that I may give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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CJ
vipClaudeJ
Dallas
10 reviews
Dined on 10 April 2021
Overall1Food1Service2Ambience1

Horrible food and service with live obnoxious music by a DJ at 7 PM. Burgers looked like Mc D's, chicken , which was suggested by server/bartender, was dry and tough as jerky. Had fruit flies in the wine to top it off.

Kona Grill - Plano
Responded on 21 April 2021

Hi Claude: Sounds like there were a number of disappointing elements to your recent visit to Kona Grill Plano. I would like to hear more about your visit and try to win your business back. Please leave your contact information here so that I may give you a brief call to discuss this further. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Dallas
9 reviews
Dined on 10 April 2021
Overall3Food4Service3Ambience2

Used open table to make reservation. Still had to wait over 30 min. Understandable on a Saturday night, but 7:30 reservations got seated before us and ours was @ 7:15??? We were seated a the very back of house near the restrooms which is also never the most pleasant option, especially after waiting so long. We had 3 kids with us so perhaps that is why. ? But the kids are a preteen and teens so I’m unsure if that was just a coincidence or not. Bar was”really backed up”, but waiting 20 min for a glass of house Cab also seems excessive. I was done with my entree and had been for several minutes before it was addressed. And that was my husband asking our sever about it, not our server offering any explanation about the delay. The food was so good. And we spent over $150, which is just...a lot, and it wasn’t necessarily unexpected but I wish the experience and service had been better because it would have had us wanting to come back for more than just the yellowtail and veggie sushi, which was delicious. Sigh.

Kona Grill - Plano
Responded on 20 April 2021

Hi there: So sorry to hear of your disappointing experience here at Kona Grill Plano. You certainly did not catch us at our best, and all of your concerns make total sense to me. I would like to have a brief conversation with you if possible to hear more about your visit, and try to win your business back. Please leave your contact information here so that I may give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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TalisaR
Dallas
1 review
Dined on 10 April 2021
Overall1Food5Service1Ambience5

The food was great but the service was the worst I’ve had in quite some time. We didn’t get one refill. The server came and took the order of one individual at the table, got distracted and walked away and didn’t return until we literally walked over to get her about 20 minutes of waiting. Didn’t come to check on how the food was or if we needed anything additional. We had to flag her down for our check and then she never brought the to go boxes or change back. We literally walked to the grill to get our own to go boxes and asked her for our change. Her response to all of this was that they were short handed due to unemployment being extended. We told her we understood but it would’ve been nice for her to communicate that. I couldn’t believe the lack of customer service provided at this establishment.

Kona Grill - Plano
Responded on 20 April 2021

Hi Talisa: Thank you for providing us with a candid review of your two experiences here at Kona Grill Plano. Sounds like it was a tale of two visits: One good, and one not so good. Obviously, you did not catch us at our best, as we strive to provide exceptional service to all of our guests. I would like to talk you to in a little more detail and try to win your business back. Please leave your contact information here so that I may give you a brief call. Thanks! Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Dallas
2 reviews
Dined on 9 April 2021
Overall3Food3Service4Ambience4

We waited an additional 45muntues outside of our reservation time to sit on the patio. Get to the patio and waited an additional 10 minutes to place our drink orders... it sucked

Kona Grill - Plano
Responded on 20 April 2021

Hi there: We appreciate you taking the time to leave us a candid review of your experience at Kona Grill Plano. It sounds like the wait was just unreasonable (which makes sense to me); especially given the fact that you had a reservation. I would like to talk with you in a little more detail about your visit. Please leave your contact information here so that I may give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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TD
ThomasD
Dallas
8 reviews
Dined on 9 April 2021
Overall1Food1Service1Ambience1

My son’s birthday dinner. Having been on 3 other occasions we had very definite expectations for everything. Upon arrival we were sat early and the waitress was friendly and helpful but stretched very thin. Apparently Kona was bought by some idiots who decided to turn a once nice restaurant into a friggin club. We couldn’t have a normal conversation the music was so loud. The steak I ordered was cooked to medium not medium rare as asked. The butter was a nice touch but never melted....ever. The steak wasn’t seasoned. At. All. It was as if the chef had a grudge against using salt or something.

Kona Grill - Plano
Responded on 21 April 2021

Hi Thomas: I can certainly understand your frustration from a couple of weeks ago for your son's birthday celebration. Everything from the noise level to the steak seasoning and temperature seemed to be off. I would like to talk to you in a little more detail about your visit and try to win your business back. Please leave your contact information here so I may give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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CR
vipChristopherR
San Francisco
80 reviews
Dined on 9 April 2021
Overall4Food4Service4Ambience2

Have dined at Kona dozens of times. Music was so loud I had to ask the server to move closer and put my ear up to her. Food was OK, usually better.

Kona Grill - Plano
Responded on 20 April 2021

Hi Christopher: Thanks for taking the time to give us a positive and honest review on Open Table. We will take your comments regarding the music into strong consideration. We try to balance the comfort of the guests against creating the perfect vibe for weekend nights. Thanks again for your feedback. Sincerely, Shawn, Manager, Kona Grill Plano

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vipPaigel
Dallas
2 reviews
Dined on 4 April 2021
Overall2Food2Service3Ambience3

Slow service over priced food

Kona Grill - Plano
Responded on 6 April 2021

Hi Paige: It looks like your last visit here was disappointing. Since we are always looking for ways to improve our food and service standards, please let us know what led to you rating us at a 2/5, as well as the low ratings in the other categories. We look forward to your more specific feedback. Sincerely, Shawn, Manager, Kona Grill Plano

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null
Dallas
1 review
Dined on 4 April 2021
Overall3Food4Service2Ambience2

Easter Sunday Brunch was understaffed, thus 20 minute wait times for reservations and noise level of the areas seating was echoing and again wait time for ordering/delivery of meals - not desirable.

Kona Grill - Plano
Responded on 7 April 2021

Hi there: Thanks for taking the time to give us some feedback on your Easter visit to Kona Grill Plano. I am sorry that the wait time was 20 minutes for a reservation. You certainly did not catch us at our best that day. We will work on those issues and hope to see you in again for another visit where we can show you an exceptional experience. Sincerely, Shawn, Manager, Kona Grill Plano

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RoslynS
Dallas
1 review
Dined on 4 April 2021
Overall3Food5Service1Ambience5

There were 3 different menus but was giving one when we sat. The waiter had to tell us about the other 2. Also the waiter was overwhelmed, if you want to call it that. Our child did not get her milk, her dessert was giving when we were about to leave. Our food came out at different times. It was an awful Easter dinner.

Kona Grill - Plano
Responded on 7 April 2021

Hi Roslyn: So sorry to hear of your disappointing Easter experience. Sounds like you enjoyed the food itself, but there was confusion regarding the menus, and timing of the delivery was not on par with what you expected. I would love the opportunity to get a "redo" on this experience for you and win your business back. Please leave your contact information here so I may give you a brief call and discuss. Thanks! Shawn, Manager, Kona Grill Plano

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AJ
vipAlanJ
Dallas
24 reviews
Dined on 4 April 2021
Overall4Food4Service4Ambience4

Good food, somewhat pricey, good service, nice ambiance.

Kona Grill - Plano
Responded on 7 April 2021

Hi Alan: Thanks for leaving us a positive review on Open Table. Other than the prices, what could we improve on when it comes to Food, Service, and Ambience so we can turn those 4s into 5s for your next visit? We look forward to hearing back from you. Sincerely, Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Dallas
1 review
Dined on 4 April 2021
Overall5Food5Service5Ambience5

Chase Decker made the casual brunch truly an experience.

Kona Grill - Plano
Responded on 7 April 2021

Hi there! Thanks for the 5-star across the board review and positive feedback regarding our Assistant General Manager, Chase. We are so fortunate to have him here at our location for so many reasons. We will pass along the kind words and hope to see you at next week's brunch as well. Sincerely, Shawn, Manager, Kona Grill Plano

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vipnomnomnom
Oklahoma City
10 reviews
Dined on 4 April 2021
Overall2Food3Service2Ambience2

I have been multiple times in the past and this was by far the worst experience. The service was slow and haphazard. The manager did everything she could to make it right, but this visit left a bad taste in my mouth.

Kona Grill - Plano
Responded on 6 April 2021

Hi there: I'm sorry to hear that your last visit was disappointing. I would like to apologize for the slow service, and possibly to talk to you more about your visit, so we can find ways to improve. Please call me at (214) 945-2500 or leave your contact information here so that I may give you a brief call. I look forward to hearing from you. Sincerely, Shawn, Manager, Kona Grill Plano

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OpenTable Diner
Dallas
2 reviews
Dined on 3 April 2021
Overall5Food5Service5Ambience5

Really nice sports bar like atmosphere. Service was really great. The waiters are very attentive. Food was very pleasing to the eye but if you someone who likes flavor (seasoning) to taste you won’t get any. Happy hour 9-close mon-sat has a decent amount of choices to choose from including cocktails. Very reasonable prices.

Kona Grill - Plano
Responded on 4 April 2021

Hi there: We appreciate you taking the time to leave us a positive review on Open Table. Please let us know which items were not flavorful for you so we can give that information to our chefs. Please come in again soon and visit us again. Sincerely, Shawn, Manager, Kona Grill Plano

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FAQs

Kona Grill - Plano offers takeaway which you can order by calling the restaurant at (214) 945-2500.

Kona Grill - Plano is rated 4.3 stars by 789 OpenTable diners.

Kona Grill - Plano does offer gift cards which you can purchase here https://konagrill.cashstar.com/store/recipient?locale=en-us.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.