Always the best ❤️
Wouldn’t go if I am hungry. Personally I won’t go again as there was nothing special about it. Dishes were small vs the price. I’ve been to Michelin stars and they served way more for cheaper.
As for Chinese food. There are many more places that serve usual chinese dishes of which are known for their generous amount. One dish is normal to serve Two. Dishes at this restaurant is a kid meal size.
Maybe business dinners of which they won’t eat much but again I was disappointed cuz I’ve heard so much abt this place
Absolutely amazing and the best Chinese food I have tasted. I am fortunate to travel all over the world and have eaten in some outstanding places. However, when I am in London I will always go out of my way to book Kai. Their food and service is second to none.
To give you just a small example of their service, I haven't been able to get to London for over a year and the manager still remembered us and even what we ordered! He sent over two glasses of wine as a kind gesture to welcome us back!
Kai’s interpretation of the afternoon tea was amazing. Loved the savoury and sweet options all were absolutely delicious and unusual. As vegetarians we were very well catered for. Dishes were so good we ordered repeats of several of them. Would thoroughly recommend.
Superb from start to just before the bill arrived !! Fabulous everything bar the prices - extortionate but exquisite.
Great food and wine list. 5 different entree's in our group and all were great. Good advice on the wine.
Staff not as professional as before. Sommelier roaming around and talking to guests w hands in pockets. Another hostess forgot part order and offered nothing for an apology
Excellent Peking duck! I will attempt at home white rice with ginger.
Always the best
Birthday dinner, great as always!
Wonderful evening. Food was outstanding, service was friendly,efficient and knowledgeable , ambiance was casual but up-scale.Excellent wine list and wine steward. Hard to see how our dining experience could have been any better. Only regrets is we have no time to return.
Wonderful service in an elegant atmosphere. Roasted Chilean sea bass was excellent. Be sure to take the sommelier’s advice he has excellent pairings.
Very good food, service is very good - our waiter suggested dishes to us which were very nice.
The drinks are quite pricey - what else would you expect in Mayfair.
Worth trying at least once.
One of the best Chinese in London.
We cannot believe this is a Michelin star Restuarant - the service was SO poor- leaning across to serve, food did not arrive together and having to ask for things several times. Food was tasty but nothing special considering how expensive it is, £200 for soup and main no desserts and they did not have the wine we ordered - would not go there again- think our local Chinese is nicer and definitely cheaper.
We ordered a lot of food between two of us, and ending up complaining about the cheapest dish we ordered which was a starter (ribs) because there was literally no meat on the bone, literally some skin and bone. The waitress told us there’s nothing she could do as we’d eaten them, which I responded saying there was nothing to eat, so I told her to show the chef. She didn’t come back to us and when I saw her I asked her and she said ‘I’m too busy and the chef is too busy so there’s nothing we can do’. Just shocking customer service for a Michelin star restaurant. Our bill was over £300 and she made us feel like we were pulling a fast one for some free ribs. Won’t be going back anytime. Overpriced and poor service.
We love going there when we are in London.
Brunch menu didn’t have a single dish that could be called fine dining. Kai has a better reputation than that. That food was too much like food court in a shopping mall.
Absolutely fantastic experience from start to finish, the attention to detail was great, the food was incredible and the service / recommendation from the waiter and sommelier were exceptional. Had a fantastic evening I will definitely be returning.
I’ve been to Kai many years ago and I remembered it as an outstanding place! This was the best Chinese restaurant in london. But not anymore! Today my experience was below average, service was nothing close to mediocre and thankfully for the delicious sea bass otherwise I would’ve hate it. The sommelier is so arrogant I couldn’t believe. Not worth it!
The food was amazing but the round table was not comfortable. The edges were slanting down even the soup was tilted.
The waiter said it was the design !! We peaked under the table and it was a standard folding table. Too cheap for this kind of restaurant !!!
Very disappointed to find a hair in the chicken dish. Although they apologized and replaced the food it left a very negative feeling . Don’t expect I will return .
Great food, very expensive!
Outstanding service and great tasting food. Staff were welcoming. The manager was also very friendly. The Chilean Seabass was the best I have ever had and would recommend this dish to anyone that enjoys Seabass.
Fabulous everything !! Thank you very much xx
Saturday buffet lunch menu and food was more like food we get in a food court in a shopping mall.
Great foods and excellent service from staff. Highly recommend the Saturday brunch
Great food and outstanding service.
The brunch was a great opportunity to taste many delicious dishes.
We had lunch at Kai and were more impressed by the starter and the dessert than the main courses. Overall the food was scrumptious whilst a little pricy. Great for special occasion and will recommend to other friends.
The service was great and the food was exquisite. Excellent portions and the tastes were beautiful.
Very good expérience
Noodles with lobster essence, chocolate tree dessert and pork belly were all scrumptuous.
Waitress was helpful in taking photos etc. General knowledge of Chinese food limited. The Lo-hei, surprisingly was not up to scratch.
Leider wirkt das restaurant etwas angegriffen
Eine Renovierung von Toiletten und der gesamten Einrichtung ist fällig
Food was amazing ,
However the service of the wine was very very slow, we had to ask multiple times for the lady in charge of the wine to come, too many times glasses left empty!
The food service was very good instead !
Good ambience and environment.
I booked here to give my partner a Chinese New Year experience, or at the very least a great Chinese experience. Although see thought it was “ok”, I was bitterly disappointed.
Firstly the staff, not one of them was Chinese!
Service was poor. Not polite. Not attentive or aware. Lots of distant looking uninterested people doing what they had too.
Two starters came over 5mins apart so mine was cold when hers arrived.
Mains arrived and were placed for the wrong person even though there was only 2 of us. And then the side noodles (quickest thing to make) came 5mins after the mains. The noodles were meant to be flavoured as described but were just very plain and rubbery.
There was no wow factor here in terms of food quality or service. I would prefer Novikov or Plum Valley for food and service.
Go elsewhere, trust someone that lived in Asian for years and is a massive foodie.
Chinese New Year celebration.
The table assigned was bad . Right at the service exit and station . There was no ambience to speak of . High traffic, rushed and there is no genteel air about the experience , there should not be a table in the location . When I enquiries via email ,it was clear that it was for a new year celebration as i asked about the Yee Sang .
We are however there for the food mainly , which is always excellent especially the dessert and the street noodle . Portion size for the Yee Sang and some of the main courses could be more generous ( since it’s meant for sharing ) even if pricing is adjusted up slightly .
A discreet location. The service was excellent and the food first rate. Will look forward to returning soon
Fantastic restaurant and top quality food with brilliant service