Excellent food friendly and efficient service. Will return
Always one of the best restaurants we visit when we are in london
Very bad service with servers absent
Amazing service and food
Very slow service. Had to pour own wine and wait for other drinks. Courses didn’t come all together and they were completely out of vegetables
Food was delicious!
Quaranta minuti per mangiare la prima portata...arrivata fredda!
Anatra speciale il resto cibo normale non da ristorante stellato
Signature dish - Wasabi prawns are bit sweet. If you serve with fresh wasabi on the side and soy sauce,it would be much better. Lobster & Lobster was great though it would be better if noodle is cooked Al dente.
Good visit however Comparative to other Michelin star restaurants the service, food and ambience was not to the same standard.
One of the best afternoon teas in London! Food was delicious and imaginative. Great selection of teas. Presentation was impeccable and fun. Highly recommended for an afternoon tea experience different from the traditional scons and sandwiches.
- placed next to large table with drunken and loud people
- misunderstanding regarding wine by glass/bottle (sorted)
- chicken dish was partly rare
- other dishes clearly sub Michelin Star
- can‘t recommend
A most exquisite and whimsical afternoon tea experience! My wife and I had so much fun exploring all the little tasty bites. We had a lot of fun whispering secrets and engaging each other in whimsical questions while enjoying mouth-watering foods and drinks. You’ll leave with full stomachs and happy hearts. We would do this again with friends any time!
Cool, cute and excellent food than expected!! In addition, friendly staff is also good!
The Chinese Whispers Afternoon tea was fantastic, by far the best afternoon tea that my wife and I have been to. The food not only tasted amazing but tasted authentic as well. The service provided was top notch.
Our last and unquestionably best meal after ten days in London was at Kari. Simply superb!
We tried the Chinese Whisperers Afternoon tea which was great. The food was delicious and the service was outstanding. We loved the effort they had to ensure everything was consistently on theme. Would definitely recommend to others.
Really pleasant feel to the place with the fruity aroma as you enter the restaurant.
Great staff, prompt service and equally matching food, well engineered and executed by chef Alex Chow.
We started with the succulent wasabi prawns then on the 2 course duck accompanied by cashew chicken, ginger and sesame fried rice and roasted Chilean sea bass.
The combinations were amazing, great textures and every dish cooked to perfection, with balance of flavours not too overpowering but subtle and can really taste the true ingredients.
A real treat and justice to every ingredients served to us on the table.
Will definitely return for our next experience.
Thank you for such a great culinary experience.
The maintenance of Restraunt fixtures n fittings is appaulling.. starters are v good as with most of Michelin star restaurant..disappointment of no halal beef .. desert was quite good! Overall food was a v good place to eat n good attentive staff
Aircon is not working and the restaurant is very hot and uncomfortable
Fabulous food and service. Will be booking again!!
Absolutely wonderful dining experience every time! The service is the best in London.
The food was not as expected and it was very hot because the AC was not working, the noodles has not test
The shrimp was good
Treated my partner to a birthday meal here. Food was yummy and great for sharing so that you can try a bit of every dish. A little bit steep in price for the portions. Although I mentioned it was my boyfriend’s birthday in the booking, nothing extra was done although I had seen it mentioned in other reviews. We were sat right next to the door which isn’t always the best place to sit when you’re trying to have an intimate date. Overall, nice place to try out once. Oh, definitely recommend having dessert!
To begin with the noise level from a particular family was so loud. The family had zero consideration for the rest of the guest there. The father was offensively speaking and discipling his children. Quite unnecessary and disturbing to hear all their conversation, which you are forced to listen to especially when you are trying to enjoy a nice date night with your spouse.
The food was quite sub standard, definitely not something you would expect from such a Michelin starred restaurant. The produce was fresh but the food lacked flavour and was quite a put off.. The prawn on toast was no different to what you would get in china town. The cashew chicken (supposedly their most popular dish) tasted of boiled chicken. The nanyang lobster dish was quite sour and distasteful. The only good dish was the pandan creme brulee which was excellent. Overall we had a horrible experience and utterly disappointed. Absolutely no value for money given that the food is horrible. Even the cocktails were nothing great considering the price you pay. I would be happy to speak to a member of staff if they would like to have a better understanding of our experience.
The food was very nice. Roasted duck was quite authentic. Durian Souffle was definitely a highlight. However, the service was very disappointing. I have put down in the reservation was for a birthday celebration. The restaurant didn't prepare anything for it. After the dessert was served, the service was stopped as well. We were expecting the tea is still to be served at least to go with the strong flavoured dessert. It was very difficult to find a staff as well, all of them are so busy to give a response after I waved for so long. Not a nice experience at all, won't recommend.
Terrible restaurant. Overpriced, dirty (especially the toilets), poor service, no atmosphere.
Amazing food, excellent service! Highly recommend xxx
It was a good restaurant but the wagyu beef is very pricey considering the portions we got are really small.
Kai was amazing. Everything from the food, service and ambience was perfect to celebrate a birthday. It was my first time there but won’t be the last.
The food was amazing and service was accommodating for our 10 year old daughter. However, the price point was very high. Overall, we enjoyed our experience.
Hated this place.
My husband and I visit Kai a few times each year on special occasions. On this occasion we tried the afternoon tea which I was very disappointed with. As usual the food was 5*, very tasty but portions were extremely small and with normal afternoon tea sweets are included but dessert was an additional cost. The tea wasn’t unlimited, only one mug of tea which was not topped up.
Service and the quality of food was great, but not value for money due to small portions.
It was my Birthday, we travelled from YORK and stayed the night. It was our first visit and enjoyed our evening. The service was great and we were looked after well.
Honestly one of my favorite London restaurant and my #1 Chinese restaurant. Been coming here for years and I've never been disappointed.
Food was awesome at Kai. We went to celebrate my husbands birthday and they really looked after us from the minute we walked in. The food was delicious and the service just outstanding. Great vegetarian options. We will be back!
Always a pleasure to dine in this restaurant all great! Till next time!!!
Having been going to Kai for special occasions for 8 years I was really disappointed.
The air con was broken on a very warm day and despite a call to confirm our booking that day we weren’t told. So we sat in stifling heat until toward the end of dinner a member of staff offered us their personal hand fan! At which point they found us a floor fan.
I also discovered a piece of plastic in my starter, which was taken away but with no real mention, apology or replacement.
The food was fine but not as good as I remember on prior occasions. Ultimately they treated us to the glasses of champagne we’d ordered “as it was a special occasion”, but didn’t really feel they acknowledged it hadn’t been their best showing. Not sure we’ll be back.
Always the best ❤️