Kai

4.6
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1180 reviews
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£41 and over
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Chinese
Kai Mayfair’s cuisine has its foundation in Nanyang Chinese cooking, the region located within the South Seas of China. It takes a ‘Liberated’ approach to Chinese cooking, respectful of the flavours from its Chinese heritage but not bound by it, offering a menu primarily of specialities unique to Kai. Desserts also feature as a key part of its meal experience utilising ingredients synonymous with the Nanyang region like pandan and durian. Kai has held it’s Michelin Star since 2009. Kai also serves an “Afternoon Conversation & Nibbles” menu perfect for catching up with friends over tea featuring playful dishes like “Willy Wong’s Apothecary Macaroons”.
What 1180 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
Food
4.5
Service
4.5
Ambience
4.2
Value
Noise · Quiet
77% of people would recommend it to a friend
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JC
Hertfordshire
74 reviews
Dined 6 days ago
Overall5Food5Service5Ambience4

Excellent food friendly and efficient service. Will return

G
Denver
19 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience5

Always one of the best restaurants we visit when we are in london

OT
1 review
Dined on 8 November 2019
Overall2Food4Service1Ambience2

Very bad service with servers absent

OT
London
9 reviews
Dined on 6 November 2019
Overall5Food5Service5Ambience5

Amazing service and food

G
Las Vegas
1 review
Dined on 3 November 2019
Overall3Food4Service1Ambience2

Very slow service. Had to pour own wine and wait for other drinks. Courses didn’t come all together and they were completely out of vegetables

OT
London
1 review
Dined on 2 November 2019
Overall5Food5Service4Ambience5

Food was delicious!

OT
London
1 review
Dined on 1 November 2019
Overall3Food4Service2Ambience3

Quaranta minuti per mangiare la prima portata...arrivata fredda!
Anatra speciale il resto cibo normale non da ristorante stellato

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G
London
3 reviews
Dined on 27 October 2019
Overall5Food4Service5Ambience4

Signature dish - Wasabi prawns are bit sweet. If you serve with fresh wasabi on the side and soy sauce,it would be much better. Lobster & Lobster was great though it would be better if noodle is cooked Al dente.

OT
London
1 review
Dined on 22 October 2019
Overall3Food3Service3Ambience3

Good visit however Comparative to other Michelin star restaurants the service, food and ambience was not to the same standard.

OT
1 review
Dined on 20 October 2019
Overall5Food5Service5Ambience5

One of the best afternoon teas in London! Food was delicious and imaginative. Great selection of teas. Presentation was impeccable and fun. Highly recommended for an afternoon tea experience different from the traditional scons and sandwiches.

OT
Berlin
1 review
Dined on 13 October 2019
Overall2Food2Service3Ambience2

- placed next to large table with drunken and loud people
- misunderstanding regarding wine by glass/bottle (sorted)
- chicken dish was partly rare
- other dishes clearly sub Michelin Star
- can‘t recommend

OT
Hawaii
1 review
Dined on 13 October 2019
Overall5Food5Service5Ambience5

A most exquisite and whimsical afternoon tea experience! My wife and I had so much fun exploring all the little tasty bites. We had a lot of fun whispering secrets and engaging each other in whimsical questions while enjoying mouth-watering foods and drinks. You’ll leave with full stomachs and happy hearts. We would do this again with friends any time!

YU
1 review
Dined on 12 October 2019
Overall5Food5Service4Ambience5

Cool, cute and excellent food than expected!! In addition, friendly staff is also good!

DH
London
2 reviews
Dined on 12 October 2019
Overall5Food5Service5Ambience5

The Chinese Whispers Afternoon tea was fantastic, by far the best afternoon tea that my wife and I have been to. The food not only tasted amazing but tasted authentic as well. The service provided was top notch.

S
Washington DC
42 reviews
Dined on 7 October 2019
Overall5Food5Service5Ambience5

Our last and unquestionably best meal after ten days in London was at Kari. Simply superb!

OT
London
3 reviews
Dined on 5 October 2019
Overall4Food4Service5Ambience5

We tried the Chinese Whisperers Afternoon tea which was great. The food was delicious and the service was outstanding. We loved the effort they had to ensure everything was consistently on theme. Would definitely recommend to others.

OT
1 review
Dined on 29 September 2019
Overall5Food5Service5Ambience5

Really pleasant feel to the place with the fruity aroma as you enter the restaurant.
Great staff, prompt service and equally matching food, well engineered and executed by chef Alex Chow.
We started with the succulent wasabi prawns then on the 2 course duck accompanied by cashew chicken, ginger and sesame fried rice and roasted Chilean sea bass.
The combinations were amazing, great textures and every dish cooked to perfection, with balance of flavours not too overpowering but subtle and can really taste the true ingredients.
A real treat and justice to every ingredients served to us on the table.
Will definitely return for our next experience.
Thank you for such a great culinary experience.

MA
London
1 review
Dined on 26 September 2019
Overall4Food4Service5Ambience2

The maintenance of Restraunt fixtures n fittings is appaulling.. starters are v good as with most of Michelin star restaurant..disappointment of no halal beef .. desert was quite good! Overall food was a v good place to eat n good attentive staff

OT
London
2 reviews
Dined on 15 September 2019
Overall1Food1Service1Ambience1

Aircon is not working and the restaurant is very hot and uncomfortable

OT
1 review
Dined on 7 September 2019
Overall5Food5Service5Ambience4

Fabulous food and service. Will be booking again!!

SB
London
4 reviews
Dined on 30 August 2019
Overall5Food5Service5Ambience5

Absolutely wonderful dining experience every time! The service is the best in London.

OT
Dubai
2 reviews
Dined on 25 August 2019
Overall3Food3Service4Ambience3

The food was not as expected and it was very hot because the AC was not working, the noodles has not test
The shrimp was good

OT
London
2 reviews
Dined on 18 August 2019
Overall4Food4Service4Ambience4

Treated my partner to a birthday meal here. Food was yummy and great for sharing so that you can try a bit of every dish. A little bit steep in price for the portions. Although I mentioned it was my boyfriend’s birthday in the booking, nothing extra was done although I had seen it mentioned in other reviews. We were sat right next to the door which isn’t always the best place to sit when you’re trying to have an intimate date. Overall, nice place to try out once. Oh, definitely recommend having dessert!

CT
San Francisco
1 review
Dined on 17 August 2019
Overall2Food1Service4Ambience4

To begin with the noise level from a particular family was so loud. The family had zero consideration for the rest of the guest there. The father was offensively speaking and discipling his children. Quite unnecessary and disturbing to hear all their conversation, which you are forced to listen to especially when you are trying to enjoy a nice date night with your spouse.
The food was quite sub standard, definitely not something you would expect from such a Michelin starred restaurant. The produce was fresh but the food lacked flavour and was quite a put off.. The prawn on toast was no different to what you would get in china town. The cashew chicken (supposedly their most popular dish) tasted of boiled chicken. The nanyang lobster dish was quite sour and distasteful. The only good dish was the pandan creme brulee which was excellent. Overall we had a horrible experience and utterly disappointed. Absolutely no value for money given that the food is horrible. Even the cocktails were nothing great considering the price you pay. I would be happy to speak to a member of staff if they would like to have a better understanding of our experience.

A
1 review
Dined on 16 August 2019
Overall2Food4Service1Ambience3

The food was very nice. Roasted duck was quite authentic. Durian Souffle was definitely a highlight. However, the service was very disappointing. I have put down in the reservation was for a birthday celebration. The restaurant didn't prepare anything for it. After the dessert was served, the service was stopped as well. We were expecting the tea is still to be served at least to go with the strong flavoured dessert. It was very difficult to find a staff as well, all of them are so busy to give a response after I waved for so long. Not a nice experience at all, won't recommend.

R
1 review
Dined on 14 August 2019
Overall1Food3Service1Ambience1

Terrible restaurant. Overpriced, dirty (especially the toilets), poor service, no atmosphere.

NB
London
1 review
Dined on 9 August 2019
Overall5Food5Service5Ambience5

Amazing food, excellent service! Highly recommend xxx

OT
1 review
Dined on 8 August 2019
Overall5Food4Service5Ambience5

It was a good restaurant but the wagyu beef is very pricey considering the portions we got are really small.

T
London
1 review
Dined on 5 August 2019
Overall5Food5Service5Ambience5

Kai was amazing. Everything from the food, service and ambience was perfect to celebrate a birthday. It was my first time there but won’t be the last.

WZ
Orlando
5 reviews
Dined on 3 August 2019
Overall4Food4Service4Ambience4

The food was amazing and service was accommodating for our 10 year old daughter. However, the price point was very high. Overall, we enjoyed our experience.

SP
Miami
2 reviews
Dined on 31 July 2019
Overall3Food3Service1Ambience2

Hated this place.

OT
New York Area
8 reviews
Dined on 28 July 2019
Overall3Food4Service3Ambience4

My husband and I visit Kai a few times each year on special occasions. On this occasion we tried the afternoon tea which I was very disappointed with. As usual the food was 5*, very tasty but portions were extremely small and with normal afternoon tea sweets are included but dessert was an additional cost. The tea wasn’t unlimited, only one mug of tea which was not topped up.
Service and the quality of food was great, but not value for money due to small portions.

OT
Yorkshire
1 review
Dined on 26 July 2019
Overall5Food4Service5Ambience3

It was my Birthday, we travelled from YORK and stayed the night. It was our first visit and enjoyed our evening. The service was great and we were looked after well.

OT
14 reviews
Dined on 26 July 2019
Overall5Food5Service5Ambience5

Honestly one of my favorite London restaurant and my #1 Chinese restaurant. Been coming here for years and I've never been disappointed.

D
London
8 reviews
Dined on 20 July 2019
Overall5Food5Service5Ambience4

Food was awesome at Kai. We went to celebrate my husbands birthday and they really looked after us from the minute we walked in. The food was delicious and the service just outstanding. Great vegetarian options. We will be back!

P
London
10 reviews
Dined on 18 July 2019
Overall5Food5Service5Ambience4

Always a pleasure to dine in this restaurant all great! Till next time!!!

JH
London
53 reviews
Dined on 17 July 2019
Overall2Food3Service2Ambience1

Having been going to Kai for special occasions for 8 years I was really disappointed.
The air con was broken on a very warm day and despite a call to confirm our booking that day we weren’t told. So we sat in stifling heat until toward the end of dinner a member of staff offered us their personal hand fan! At which point they found us a floor fan.
I also discovered a piece of plastic in my starter, which was taken away but with no real mention, apology or replacement.
The food was fine but not as good as I remember on prior occasions. Ultimately they treated us to the glasses of champagne we’d ordered “as it was a special occasion”, but didn’t really feel they acknowledged it hadn’t been their best showing. Not sure we’ll be back.

OT
1 review
Dined on 17 July 2019
Overall4Food4Service3Ambience4

No comment

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MJ
Houston
1 review
Dined on 13 July 2019
Overall5Food5Service5Ambience5

Excellent!

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OT
London
7 reviews
Dined on 12 July 2019
Overall5Food5Service5Ambience5

Always the best ❤️