We ask that all of our patrons wear a face mask or covering until they have been seated at their designated table. Please keep your mask close by once your seated as we require them to walk around or while finding your way to our restrooms. Our entire staff are required to wear masks during service to help keep you safe, please do the same for them!
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Fabulous, strong flavors. Tavern style at a high level. Get the mushroom risotto and the macaroni and cheese with crab meat!! Super yummy. Really nice owner and staff.
Great service, good food, awesome cider and very good social distancing.
Our server was the best! We had dinner on 11/12. The food was excellent...we will definitely be returning!
great place. limited menu. not many healthy items, but good pub style food. nice atmosphere.
Greats food. Huge servings. Had to get a bag to go.
Great service. Tables distance apart from each other. Online menus. Wait staff had on masks.
Great food, excellent service, and good Covid procedures (spacing of tables and also outdoor seating). Highly recommend!
Comfortable setting. Table placement was great. Food was wonderful. Great service. A wonderful setting to reconnect with old friends
Great brunch, menu will please anyone. Cool building with some interesting history. Service and everything else was excellent!
The restaurant is in a former fire house with an opening to accommodate the firetrucks. This opening allows outside dining in front and a patio on the side. Indoor seating was open toward the fire truck door to ensure proper ventilation. We had a large frittata with gruyere cheese, home fries and house made boar sausage. The flavor was tangy thanks to the sausage and well presented. For dessert we had a butter cake, which is a cavelike version the butter cookie. It was a very flat but absolutely delicious cake. With this dish also, the portion was very generous. the service is attentive and helpful. The restaurant is across the street from the Eastern State Penitentiary, which offers tours.
Food was very good and I would recommend it to anyone and would go back myself.
We were seated outside even though we requested indoor dining when the reservation was made. Once seated our male server introduced himself and immediately told us an 18% gratuity is added to the bill but we should feel free to give him more. Normally I tip 20% and probably would have added additional money but having him start the conversation that way turned me off. In addition his service was not the best.
Had not been there in a few years. Food and service was great. Just not much of a menu. Assume due to the covic19 BS? I’d go back it’s a great place
Jack's Firehouse was a great little place. The food was really very good, especially the Pulled Pork Poutine...yum. The only concern we had was our waiter. They have an 18% gratuity built into your bill and we all agreed that he did not earn it. You still need to go there...I just hope you don't get the same waiter we got. Bon appetit!
Meals are American, nothing fancy. We had some questions about the “steak”.
Some excellent food, so glad the place is open
Really lovely. Tables outside are socially distant. Server was so friendly and helpful. It was a beautiful night. Tables are given 2 hour limit which is generous given the pandemic. I had the crab cakes and husband had the steak. Both were delicious. We are happy to support and will gladly come again soon.
Server was rude and not very attentive, fried chicken was on the verge of being undercooked
Had a great time. Zach was amazing as usual. Funny as hell. Can’t wait to go back.
It was good. It was wonderful, the ambiance was decent.
It was wonderful to safely eat outside! Crab cakes were perfect.
I guess since they add the gratuity on the checks now, our particular server decided they didn’t need to give exceptional service. Live in the neighborhood and have been there pre-quarantine and it was a good time, now not so much. Honestly won’t go back, rather spend my money somewhere I feel more welcomed and appreciated. (Worked in the industry all my life, so I’m not just some overbearing jerk) Do not recommend
Awesome service - great food. The server was very attentive to my 86 year old father and they had a wonderful sense of humor
Love the fried chicken, and complimentary corn muffins. It was great to be back!
During my most recent dining outing, my husband and I met up with my best friend and her husband who were in from Denver at Jack’s Firehouse. Since it had been some time since we had all been together, it was already going to be a good night. We ordered the appetizer special of calamari which was absolutely delish along with the roasted Brussel sprouts. The fried chicken, steaks, and risotto were cooked perfectly. What was even better was the service.
It is not every day that you meet a server that can just take your dining experience from good to AMAZING! That is exactly what Zach did during our visit to Jack’s. He made sure we were always taken care of, but also took the time to get to know his customers and let the customers get to know him. He was full of humor and kept us laughing all night. I wish more people in general were like this. Most restaurants that I visit typically have good food, but rarely do they have GREAT service. When I find a place that does both really well, i will for sure be a returning customer.
Had a wonderful time date did too
Dining in the time of COVID can be a little odd, but Jack's made it amazing! Zack, or server, was fun and made great recommendations and out the outdoor set-up is lovely. The fried chicken was INSANE, so much food and the breading was perfectly seasoned and the chicken was moist and juicy. Mac n cheese was average, but overall yummy cocktails, a great meal and relaxed atmosphere. Yum!
We love Jack’s! Our server, Zach, was attentive and adhered to all Covid precautions. Food was delicious and came out fast. The lavender gin fizz cocktail is fantastic.
Covid menu but cute place with great service!!
Had a great time. Zach was funny. Will definitely be back.
I had a great time. First had some drinks at the bar then went to our table for excellent Prime Rib.
The food was gourmet quality, with interesting combinations and seasonings. The service was spot on for timeliness, checking back and friendliness. Though the acoustics are not the best (loud) we were able to hear each other in conversation. Go there. Good food and fun atmosphere!
The food was extremely salty. Cool vibe and everyone was nice. The food wasn't terrible just very salty.
The food was not as good as it used to be. The pork belly had way too much sauce that was overly sweet. The ribs were salty. Service was also disappointing. The crab cakes were very good though.
The main reason we went there was for the ribs but they were out at 730. Disappointing. The steak was a bit overcooked. Just ok.
Great food Pleasant atmosphere. Wonderful service
The food was mediocre which was a disappointment. The lobster Mac sounded really good, unfortunately it was incredibly bland. I had the pork shoulder for my entree and it was overcooked.
The savior of the night was our waitress Jade. She was incredible.
Creative menu with excellent choices from starters through entrees. Solid portions, good cocktails and very comfortable ambiance for conversation. Definitely added to my Favorites in the city🍽🥃😊
Had a great time. First time there. Will be back.
Everyone thoroughly enjoyed their selections. The filet was perfectly cooked. the sauteed brussels sprouts are some of the best in the city. Definitely save room for dessert.
We had to send our Mac and cheese back twice because it came out cold. When my mussels arrived, they were overly fishy and had likely gone bad. The “broth” they were supposed to have been served in was over-reduced and painfully salty.
Was the perfect place to stop after a tour of Eastern State Prison. Food was good we all had a good mix from their menu. Lots to choose and good beers. Filets were cooked perfectly, just as we asked for and cut like butter.
Jack's Firehouse offers takeaway which you can order by calling the restaurant at (215) 232-9000.
Jack's Firehouse is rated 4.5 stars by 934 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.