Hugo's Frog Bar & Chop House - Des Plaines

4.7
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1609 reviews
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$30 and under
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American
Pristine seafood & prime steaks. The freshest and best available seafood is delivered twice daily to complement our world famous Gibsons Bar & Steakhouse steaks. Crab cakes, frog legs, and new favorites highlight our new menu. Due to the restaurant being located within the Rivers casino, YOU MUST BE 21 TO ENTER.
What 1609 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.8
Service
4.5
Ambience
4.2
Value
Noise · Moderate
95% of people would recommend it to a friend
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E
Chicago
14 reviews
Dined 3 days ago
Overall 4Food 5Service 5Ambience 4

Great steaks, excellent service, giant desserts. A little noisy

DK
Minneapolis
12 reviews
Dined on 7 September 2019
Overall 5Food 5Service 5Ambience 5

Great food and great waiter ! Can’t wait to return !

HB
Chicago
6 reviews
Dined on 7 September 2019
Overall 1Food 1Service 1Ambience 2

My birthday dinner ended with two attempts at a fish entrees. The sea bass instead if buttery was stringy, next the salmon was over cooked at fishy smelling.
I guess a steak house is not the place for fish...

CC
Chicago
4 reviews
Dined on 7 September 2019
Overall 5Food 5Service 5Ambience 5

We had a terrific waiter, Walter. He was so attentive and personable. My husband and I were very impressed. Food was amazing. Oysters were very good, the tuna and salmon very good. Love the brocolini and brussel sprouts. Great time. We will be back.

F
Chicago
28 reviews
Dined on 6 September 2019
Overall 5Food 5Service 5Ambience 5

Our server, Gina, was outstanding. She made us feel so much at home that we surely overstayed our welcome. Frog Legs, Crab Cakes, Bookbinder Soup, Lobster Bisque...all outstanding. Salmon, Shrimp and Steak...Incredible. WE'LL BE BACK!

OT
1 review
Dined on 1 September 2019
Overall 2Food 2Service 4Ambience 2

The steak was over cooked. Ordered it medium and came out burned, tough, and almost inedible.

D
Chicago
1 review
Dined on 30 August 2019
Overall 4Food 4Service 5Ambience 3

The preponderant feeling we had as we left Hugo's was that were were glad we came.

Hugo's wait staff are probably it's greatest asset--greater even than the food, which is wonderful.

We arrived at 4:00, so we had our pick of seating. Because of the casino it was already a bit noisy. Alas, by the time we finished dinner the room was full, and it had gotten noisier by the minute. One irony is that the better the food, generally speaking, the more we value intimacy. Hugo's stands as a good example of this, as it was difficult to fully enjoy the great food & service.

Nothing's perfect, and Hugo's treated us to a very good dinner.

RD
Birmingham
8 reviews
Dined on 27 August 2019
Overall 5Food 5Service 5Ambience 5

One of my business associates was moving to another state, so we decided a farewell luncheon was in order, Hugo’s continues to be our go to place for business lunches, so it was the appropriate place to bid farewell to our good friend. As usual, the tasty food, outstanding service, and elegant atmosphere made it a perfect bon voyage occasion. Food portions are always generous, so we each had a take home bag. The Turtle Pie Ice Cream dessert also provided take home portions. The manager stopped by and informed us that the Season Salt we enjoyed was available to take home — we look forward to enjoying that frequently at home. Always a GREAT an MEMORABLE EXPERIENCE. We will be back again soon with other friends and associates.

RC
Chicago
20 reviews
Dined on 25 August 2019
Overall 5Food 5Service 5Ambience 5

Excellent waiter. Didn’t rush us and let us relax. The team was very attentive

AA
Chicago
2 reviews
Dined on 22 August 2019
Overall 5Food 5Service 5Ambience 5

the service and total dinning experience was excellent. the wait staff was great along with the food and especially the desert. We will for certain be returning again soon.

l
Chicago
1 review
Dined on 18 August 2019
Overall 5Food 5Service 5Ambience 5

Always a great meal and always great service
If you're looking to impress a friend or a client bring them here

MF
1 review
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 4

The high noise level is expected since its inside of a casino. But the food was excellent as well as the service. Prices make it a place for only special occasions for the average Joe, but we'll worth a splurge :)

S
Atlanta
12 reviews
Dined on 17 August 2019
Overall 3Food 5Service 5Ambience 2

I checked yes but I would really say "it depends". The noise level was so high my wife and I could not hear each other across the table. We have been to the Hugo's other two locations in the Chicago area and did not have this issue. It sort of ruined the evening.

PY
Chicago
2 reviews
Dined on 14 August 2019
Overall 5Food 5Service 5Ambience 5

Brought a business customer to Hugo's for dinner. The service was professional, courteous and attentive. The food and drinks were delicious. My customer had the Sea Bass and I had the Salmon; both of us were very pleased with our meals. Very well prepared and presented, but most importantly, delicious!

RD
Austin
6 reviews
Dined on 10 August 2019
Overall 3Food 3Service 3Ambience 4

Service was less than average on this visit. Quality as well.

ED
Chicago
1 review
Dined on 9 August 2019
Overall 5Food 5Service 5Ambience 5

One of my favorite restaurants - they make you feel special!

JA
Chicago
1 review
Dined on 3 August 2019
Overall 5Food 5Service 5Ambience 5

Came for a birthday celebration and it was an enjoyable experience. Great food,drinks and service. Will be back for other celebrations.

BM
1 review
Dined on 2 August 2019
Overall 3Food 5Service 5Ambience 4

Pricy but great food. Loud but causal. I’ll go back with deeper pockets

EF
1 review
Dined on 28 July 2019
Overall 1Food 1Service 1Ambience 2

We've been there previously a couple of times and everything was excellent and truly enjoyed ourselves, but on this visit, it was far from that. Three meals, two gets one star, and one (Salmon) gets five stars. Salad gets one star, soup gets five stars, bread one star, cake four stars. Waiter, zero stars, and we reported it to the manager on duty, Andy. Waiter, Julian, spent 90-95% of the time we were there talking to the guest at another table, Andy said he also noticed this. Asked for tea when first placing order, got it at end of meal. Ordered soup and salad, which you Should eat before your main meal, never was served, had to ask for it. When all done, Julian asked if anything else, and I said no thank you, just the check. Which he then proceeded back to the guest at the other table, talking and laughing. I am gravely ill and on oxygen, and I had a special guest who was here because of the death of her brother, so I/we were truly hoping to make this a very special occasion, which none of us could say that we had. You may say this was comped and therefore have no reason to complain, but this comp cost me over twenty five thousand dollars this year alone. Andy listened to our complaints but offered no consideration for our bad experience.

s
Chicago
8 reviews
Dined on 27 July 2019
Overall 5Food 5Service 5Ambience 3

the meal was outstanding! Best crab legs I have ever had. my only complaint the tables were way too close together and where we were sitting I was the pass thru for the waiters and was being bumped way too many times. Need to space out the tables better.

RG
Chicago
4 reviews
Dined on 27 July 2019
Overall 4Food 3Service 5Ambience 4

Service is excellent Food is not bad but not sure I want to pay $60 for a steak that anyone can make

OT
Chicago
3 reviews
Dined on 27 July 2019
Overall 4Food 4Service 4Ambience 4

They need to expand their tequila offerings. The calamari was great but the tuna tartar was flavorless. The crab legs came with too many knuckles and were a little salty.

F
Chicago
58 reviews
Dined on 26 July 2019
Overall 5Food 5Service 5Ambience 5

Great server Mark great service overall and wonderful food! Great atmosphere

OT
San Francisco
5 reviews
Dined on 24 July 2019
Overall 5Food 5Service 5Ambience 5

Hugo was recommended to us from a Casino manager. We are so glad that we went! Scott was our server and he was excellent and attentive. We had T-bone steak, Caesar salad and Maple Syrup Bacon Brussels sprouts that my husband absolutely loves. All of the food were excellent and the Manager Jason made sure that we had a wonderful experience while we celebrated our special occasion.

JC
Chicago
3 reviews
Dined on 23 July 2019
Overall 5Food 5Service 5Ambience 5

Food was amazing. You gotta get the dessert (Macadamian Ice Cream Pie!). Steak was cooked perfectly and all the sides were fantastic!

KA
Guanajuato
1 review
Dined on 22 July 2019
Overall 5Food 5Service 5Ambience 5

Our meals were delicious and the meat was cooked perfectly! The portions are large so be ready to share with your friends. Tom our waiter provided excellent service! Overall we all had a lovely experience! The steaks were amazing!!

KN
Chicago
1 review
Dined on 7 July 2019
Overall 5Food 5Service 5Ambience 5

Awesome as usual! Great food and service. Wonderful atmosphere.

S
Chicago
3 reviews
Dined on 6 July 2019
Overall 5Food 4Service 5Ambience 4

Excellent food and waiter was the best! Nice atmosphere

JC
Chicago
27 reviews
Dined on 2 July 2019
Overall 4Food 5Service 5Ambience 4

Had a business lunch at Hugo's on a week day. Plenty of easy-free parking. I was surprised how easy it was to walk into the restaurant without having to go through the casino.

Very good food, menu and service. Good sound level for conversation.

c
Miami
9 reviews
Dined on 28 June 2019
Overall 5Food 5Service 5Ambience 5

Outstanding menu with fabulous service. All entrees were delicious and served hot. This included steaks cooked to perfection and fish. Dessert was amazing and enough to be enjoyed by our table of 5. Host very cordial and all staff very concerned that our visit was amazing. Really great and will return again soon.

CG
Chicago
3 reviews
Dined on 26 June 2019
Overall 2Food 3Service 3Ambience 1

I had made a reservation for a business dinner; party of eight. Because it was in a casino, it was way too loud; no one could hear each other. Will not be going back.

OT
Chicago
6 reviews
Dined on 25 June 2019
Overall 5Food 5Service 5Ambience 5

Abosolutly the best food and ambience.

C
Chicago
18 reviews
Dined on 23 June 2019
Overall 5Food 5Service 5Ambience 5

Excellent food and service as always.

MA
1 review
Dined on 23 June 2019
Overall 5Food 5Service 5Ambience 5

The food and service was excellent as always. Walter and staff were excellent. Personable, professional, attentive and cute as a button. Both of them! Outstanding visit. Lickety split service cleaning spilled water. Manager also stopped a few times to check on things. Walter provided a birthday dessert with a candle.

OT
Chicago
1 review
Dined on 22 June 2019
Overall 5Food 5Service 5Ambience 5

It’s always a pleasure!

P
Chicago
14 reviews
Dined on 21 June 2019
Overall 4Food 4Service 4Ambience 4

Good experience. Food was good. Good job on my steak. It was cooked perfectly.

OT
Atlanta
37 reviews
Dined on 21 June 2019
Overall 5Food 5Service 5Ambience 5

Hugo's is inside the Casino. So you get to see all of the action while walking through, and even stop and try your luck! The service was impeccable. The food was amazing with VERY large portions. Very close to Ohare airport so I will definitely go back when staying in the area again.

JC
San Francisco
1 review
Dined on 20 June 2019
Overall 4Food 4Service 5Ambience 5

Great find! Good selection of foods.

OT
Chicago
2 reviews
Dined on 20 June 2019
Overall 5Food 5Service 5Ambience 5

Wait staff is fantastic. Food is pricey but great.

s
Chicago
12 reviews
Dined on 19 June 2019
Overall 5Food 5Service 5Ambience 5

Always great!

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