Hinoki & The Bird
For parties of 7 or more, please call the restaurant directly at 310-552-1200.
Get it delivered
green curry, thai basil
Very hip, mid-century meets Asian decor. Creative and outstanding menu. A little bit of confusion regarding the wine list and what the have available, but definitely one of my favorite spots. Try the asian ribs!
With so many food choices in L.A., service matters immensely. Food was fine, although no “wow” factor (actually the lobster ramen was bland). I’ve had better service at fast food restaurants. The server was even more bland than the lobster ramen. He inexplicably walked away mid-order not once but twice — while we were ordering drinks and ordering main course. No attention to details such as making sure plates and cutlery were on the table when shared plates came. Then....no wonder! A 20% gratuity was automatically added for a party of 4. Our server didn’t have a thing to worry about, so he didn’t. Too bad—Hinoki and the Bird used to be so good.
Please ask the general manager to call me. Thank you.
Food was decent, service was underwhelming. Not sure how they can justify a mandatory automatic 20% tip—this just makes the staff lazy and inattentive.
Great service from waitress. Not great service from the kitchen. 2 dishes of the 5 so spicy we could even get through. They mentioned the kitchen had been making it too hot. Then the duck and rice came out cold with bottom of the canister rice that was hard. Overall amazing ambiance but extremely disappointing food wise and no reduction in bill.
Service is included in the bill. Staff acts accordingly and provides none.
Slow. Very slow.
Worst dining experience I have had in LA in 13 years
The menu used to have more interesting Asian-fusion dishes. They seem to have settled into more American fare. No entirely. But I miss the Asian dishes.
The food was great but the service was sub par. An appetizer was forgotten and there was no apology or offer to bring it later. Our waiter seemed distracted.
Fresh, clean, and flavorful food with a great patio.
Another great meal at Hinoki
Introducing a newly doctrinated foodie to the various tastes was very enjoyable
Food was good but not good enough to take away from the terrible service provided. Hinoki adds an automatic 20% tip and our waitress sure acted like she did not care to actually serve us.
Terrible service. Server was both inattentive and had a bad attitude. Asked to have another server but there were only two available. He was more helpful but because he had to help us on top of his other tables, he also had a bit of an attitude. Little did we know that 20% gratuity is automatically added. No wonder they could care less about good service.
Visited for the first time because of Dine L.A. Service was attentive but not as prepared or knowledgeable as I would expect. Good was under seasoned and underwhelming (particularly the lobster ramen).
The dumplings were excellent. I’d definitely get it again. The lobster ramen lacked salt. Not that special. Disappointing. The spicy chicken sandwich was very spicy but tasty. I’d order it again but ask for less heat. The restaurant is a beautiful space. Attentive and professional service but not very warm.
Food is always excellent, our favorite place in LA for years. First time I had to sit inside and it was loud. Service seemed to skip us and the staff kept serving dishes to our table that were not ours. We were surrounded by DineLA diners of which we were not, we ordered off the full menu. Not my favorite night out here and I’m assuming the chaos that was occurring was due to DineLA. In the end we were also served a dessert that was not what we ordered and we were given someone else’s check. We saw our server when she took our drink order, then again when she brought us someone else’s check. The host or manager tried to remedy the situation but it was too late, dinner was long over. We will be back but it may be a while. Experience is important when dining in an establishment like this and spending the money for all of it.
Unfortunately, I haven't been able to taste the food or drinks because the waiter never introduced themselves within 25 minutes I've spent in there.
Our party consist of 6 people. Everyone thought the portion was way too small thus the price high. Three people wanted steak, and it wasn't available that night.
Absolutely incredible on every level. If you’re looking for a deal, this is not the place. If you are looking for n elevated culinary experience, this is one of the best places you could possibly eat in Los Angeles. The service is as good as it gets. #bravo
New Year’s Eve - food was ok.
This restaurant is beautiful -- great place to celebrate special occasions.
This was a client dinner for a client who lives in the area but was unfamiliar with the place. Everything was great. The food was excellent flavor wise and the service was outstanding. This is a 20 percent tip included menu which is always scary but they were great. Try the Cod. It is excellent. All the waiters suggestions were very good. The noise level can be an issue in West. LA. The clients thought it was perfect here. A really nice place!
Restaurant had a relaxing evening ambiance. Service staff was friendly, professional, and food was served at a good pace. My wife and I enjoyed that there is the option of ordering all six appetizers for a set price of $24, which allowed us to sample everything. Be aware, the appetizers are not samplers but rather normal orders but at a better deal than individual orders of $6 per appetizer. The location was a 3-minute drive from Century City mall, which is convenient. Valet parking is a flat $10. Overall, it was a nice dining experience for us. I heard about this restaurant through a good friend and we happened to be in the neighborhood.
As Los Angeles higher end restaurants seem to be trending to a mandatory 20% gratuity, tips are no longer 'earned', so extra efforts, smiles, and overall great attitudes are gone. Sadly, Hinoki jumped into this ugliness and, along with just ‘ok’ food, I won't be returning.
Always good and innovative. Patio is great and atmosphere perfect. Only criticism is maybe less bread in some of the appetizers. It’s hard not to eat bread when it comes w dish.
It took over 45 minutes for our server to acknowledge our presence, even after we flagged down another staff member who kindly took our drink order. When our waitress did come to the table, she was saccharine and made no apologies for her ignoring us. Following our first interaction with her, she walked by our table once & asked in passing if the food was fine. Finally, it took another 15 minutes for us after we had finished dining to flag her down for the check. Never before in my life have I had such bad service at a restaurant of this sort. I am extremely disappointed in the service and was extremely angry upon reading that there was a 20% service charge included. The food was stupendous, but the service was so atrocious that I can not justify returning soon.
We have booked Hinoki several times for corporate dinners over the years and I have always got rave reviews back from my diners. For participants, they love love love the food -- Everything is good!!! For me, they are extremely easy to work with and book space. Given the volume of robocalls these days, I'm finding that NO one answers their phone any more so it's difficult determining cost and/or availability when I'm trying to schedule something. Hinoki makes it possible to do everything on line, with no deposit required. That they are also within walking distance of Century City is an added bonus.
Great food and location.
If you read recent reviews you'll see a lot of complaints about the service. Our meal was great and the service throughout was actually good too... We wondered what the fuss was all about. People say its because they include automatic 20% gratuity, I don't know. We booked the table through OpenTable, and it happened to be our anniversary so I checked that box with no expectations. At the end of the meal, we passed on dessert, and after a long wait were surprised with a little ice cream/fruit dessert with a candle... a nice touch. I paid the bill, the waitress went off to do something, and as I was signing the check I noticed a charged line item for "Bday Dessert" or something to that effect. I waited for a bit but didn't see anybody and was just annoyed and wanted to leave. I circled the charge and wrote "Ha, nice" next to it. I went to the bathroom on the way out, and was stopped as I was leaving with one of the more awkward experiences I've had at a restaurant. Another server asked if there was an issue. I asked what he meant, and he said he cleared the table and noticed the bill. He asked if he could give me coupons for a free dessert next time. I said no thanks, and he asked If he could adjust the bill. At this point I was in a rush, and I'm said whatever. He said ok, well I am going to..... which he never did. So long story short, the service DOES suck, and its a bummer because the meal was otherwise really nice albeit pricey. And for that price the service shouldn't suck.
If you're looking for reasonably healthy food, interestingly and well prepared, in a lovely, relaxing setting (outdoors in the back) try it. I did and I've been back several times since.
So good. Return visit is a must
We celebrated my wife’s birthday. We love this place and the service/ food is always great.
Great ambiance and noise level. Food was okay.
Very pretty patio area, but very limited menu. We all ordered the bass, which was good. Side dishes mediocre.