Hard Rock Cafe - Times Square

4.0
1568 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Top tags:
  • Fun
  • Casual
  • Group Bookings
Located in the center of New York City and the heart of Times Square, Hard Rock Cafe New York will rock your senses with tantalizing food and drinks and an awe-inspiring collection of music memorabilia. Times Square, also called the “Crossroads of the World” is the home of the New Year’s Eve Ball Drop, Broadway Theatre, Madame Tussauds wax museum, and many other famous attractions. The fun and excitement never stops in NYC and Times Square, and it never stops at Hard Rock Cafe New York.
As one of the city's largest entertainment destinations, Hard Rock Cafe New York boasts a unique outdoor space above the building's historic marquee, where guests can host private parties amid the lights and excitement of Times Square.
Priceless pieces from legends like The Beatles, Bruce Springsteen, Jimi Hendrix, Led Zeppelin, Nirvana, The Ramones, Billy Joel, and Elvis Presley grace our cafe walls.
What 1568 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
4.0
Service
4.1
Ambience
3.7
Value
Noise · Moderate
79% of people would recommend it to a friend
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NB
New York Area
1 review
Dined 12 hours ago
Overall 5Food 5Service 5Ambience 5

Great experience. Excellent food.

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OT
New York Area
2 reviews
Dined 2 days ago
Overall 4Food 5Service 4Ambience 5

The service is very slow. The food is really good

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K
1 review
Dined 2 days ago
Overall 3Food 3Service 3Ambience 3

Food was fine, price was as kind of high, service was slow.

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KG
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

The place, food, and staff was great. Our server introduced us to the woman who would take over while she was on her mandatory break. I loved the New York room. It was much different than the amphitheater I sat in a few years ago.

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AD
1 review
Dined 3 days ago
Overall 3Food 3Service 3Ambience 4

Service was slow-especially for a Wednesday night. We sat at the table for more than 20 minutes before our server came to the table to get drinks. The kitchen also messed up one of the orders, although that was quickly remedied.

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M
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

A Great experience! A big thank you to my waiters!!

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AP
Philadelphia
2 reviews
Dined 4 days ago
Overall 4Food 4Service 5Ambience 4

Great lunch with my daughter before our show! Service was wonderful.

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OT
Portugal
2 reviews
Dined 4 days ago
Overall 3Food 1Service 5Ambience 3

recommendation 0 pour la nourriture!

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JD
1 review
Dined 4 days ago
Overall 5Food 5Service 4Ambience 5

Food was great decor was great! Little pricey but it is NYC!

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OT
London
2 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Nachos were amazing, drinks were a little slow arriving but very good

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CD
1 review
Dined 6 days ago
Overall 3Food 2Service 4Ambience 5

Unfortunately, the food that my group received was disappointing. It was either cold or burnt. It was very loud but the overall aesthetic of the restaurant was pleasing. The service was good and they even held a table open for 20 minutes longer than they should have as some of my group was late.

Overall though I would not recommend Hard Rock Cafe Times Square - though the service was good, the food was rather unpleasant.

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OT
Las Vegas
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

excellent restaurant

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AY
1 review
Dined 6 days ago
Overall 2Food 3Service 1Ambience 5

The service took forever to wait us and they were very rude. The food overall was nothing really special. The chicken tenders tasted like it was frozen and the had just warmed it up for us. The wait took so long and wasted so much time. Definitely wouldn’t go back there service was horrible.

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N
Western NC
1 review
Dined 6 days ago
Overall 4Food 3Service 4Ambience 3

Noise level was moderate compared to other Hard Rock's I've been too. Food was served very quickly and was overall decent, if not lacking in flavor slightly. Make reservations, makes getting a table a lot less hectic and time-consuming.

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AI
1 review
Dined 6 days ago
Overall 2Food 1Service 1Ambience 2

The service was pretty bad - the entire room was empty of any waitresses for most of the time we were there. The food wasn't good and far too expensive for what we paid for. It was freezing inside, the music was way too loud for this time of the day, it is not a bar, people came in to eat lunch. All in all, I wouldn't go back there nor recommend it.

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AW
New York Area
1 review
Dined 6 days ago
Overall 4Food 4Service 3Ambience 4

If you have small children, I'd suggest that you seat them with their backs to any video screens. Many rock videos are not appropriate for young children and they play non-stop.

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SM
New York Area
1 review
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 5

Buon cibo, bella musica, bel locale, prezzi ragionevoli, lo consiglio, Io ci sono sta o con moglie e 2 ragazzi di 13 e 15 anni.

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OT
1 review
Dined on 13 July 2019
Overall 1Food 1Service 1Ambience 1

Closed due to power cut

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KC
1 review
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 5

We managed to book before we left Scotland which was fantastic. We were looked after quickly even though we turned up early, our cocktails arrived in minutes and were delicious!! The good was perfect! Just as we were finishing up the lights went out (times square was in blackout) the staff had the place lit with torches in seconds and made sure everyone was ok, and helped us out with payment when they had to evacuate us! Despite the electrical hiccup we had a great evening and would definitely return!

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SH
1 review
Dined on 13 July 2019
Overall 5Food 5Service 5Ambience 5

We had just finished eating our dinner when the power went out. Hard rock was awesome and took care of our tab!!

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M
1 review
Dined on 13 July 2019
Overall 4Food 3Service 4Ambience 5

Very busy- during peak time. Initially waited a while before ordering and kitchen was out of food that two people in party wanted to order. Waitress was pleasant and attentive.

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OT
Montreal
1 review
Dined on 12 July 2019
Overall 2Food 2Service 2Ambience 5

Very slow to get our food...

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OT
1 review
Dined on 11 July 2019
Overall 5Food 5Service 5Ambience 5

Very good, food excellent, service was great.

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N
1 review
Dined on 10 July 2019
Overall 4Food 5Service 5Ambience 4

Service was great but a little bit more pricey than I remember from other Hard Rock Cafe in America. Huge portions so maybe share next time. Definately recommend to fiends

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SS
New York Area
8 reviews
Dined on 10 July 2019
Overall 5Food 5Service 5Ambience 5

Our waiter Sergio was phenomenal. My group was 7 people, with 4 of them being kids ranging in age from 6 to 10 years old-a challenge on a good day. He made sure that the food came out quickly, and that all of the kids were away from the table when he brought ice cream to the next table-so thoughtful! We’re so pleased with the service we had all around, but Sergio deserves a special shout-out.

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CS
New York Area
1 review
Dined on 10 July 2019
Overall 5Food 5Service 5Ambience 5

The music was a little loud. Hard to hear wait staff and have a conversation at the table

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OT
New York Area
1 review
Dined on 9 July 2019
Overall 5Food 3Service 3Ambience 4

Sitio divertido. Comida corriente

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AM
1 review
Dined on 9 July 2019
Overall 5Food 5Service 5Ambience 5

Efficient table service.
Lively atmosphere and our first meal when we arrived in New York. Would highly recommend.
😊

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DF
1 review
Dined on 9 July 2019
Overall 5Food 5Service 4Ambience 5

Good food and good atmosphere, pre book if birthday

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WA
New York Area
1 review
Dined on 9 July 2019
Overall 4Food 4Service 5Ambience 4

Excellent service- friendly and competent
Good food

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DJ
1 review
Dined on 9 July 2019
Overall 5Food 5Service 5Ambience 5

Great atmosphere, friendly professional service, food very tasty, lots of choice. Would go back if i visit New York again.

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JW
1 review
Dined on 9 July 2019
Overall 5Food 5Service 5Ambience 5

Great place to visit is you are visiting New York City. It is just very expensive.

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AM
1 review
Dined on 9 July 2019
Overall 5Food 5Service 5Ambience 5

Excellent service and food, good value and the extras for our 2 friends celebrating birthdays was perfect and a nice surprise

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G
Poconos
3 reviews
Dined on 9 July 2019
Overall 1Food 1Service 1Ambience 5

Our experience was pretty bad. Our waitress didn’t write our orders down and everything came out very wrong. Not writing orders down is very insensitive to people with dietary restrictions. Then, very quickly with out even noticing, someone came and swiped my sisters $20 burger that she barely ate. We were going to get a to go box. Our waitress was kind of rude and rushed us with ordering.

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OT
Belgium
2 reviews
Dined on 8 July 2019
Overall 4Food 4Service 4Ambience 4

Mooie locatie ook een drukke locatie apart ingericht met verschillende niveaus . Eten als van ouds en weer een fijne ervaring rijker. Op naar de 30 bezochte HR cafe’s

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PV
New York Area
1 review
Dined on 8 July 2019
Overall 4Food 4Service 3Ambience 4

Well prepared burger, cooked exactly to our likes, covering rare to well done. Watch out for the desserts, beautiful taste but gigantic. We recommend to share.

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KE
1 review
Dined on 8 July 2019
Overall 4Food 4Service 4Ambience 3

Very good food and service, the air conditioning could do with adjusting as very cold.

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OT
New York Area
1 review
Dined on 8 July 2019
Overall 2Food 1Service 2Ambience 2

Food was cold. Asked for it to be warmed up but came out cold again

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RM
1 review
Dined on 7 July 2019
Overall 3Food 5Service 2Ambience 2

Frequent visitor to Hard Rock Cafe around the world, have been in the Times Square Cafe before but was very disappointed on this occasion and would think long and hard before I visit this particular cafe again.

Found it to be poorly organised with lots of options not available on the food and bar menu

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SR
1 review
Dined on 7 July 2019
Overall 4Food 4Service 5Ambience 4

No coke or Pepsi! No fajitas! But service was great.

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