Hard Rock Cafe - Philadelphia

4.4
383 reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - Philadelphia during COVID-19

What 383 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
Food
4.5
Service
4.4
Ambience
4.3
Value
Noise · Moderate
93% of people would recommend it to a friend
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M
Martha
Philadelphia
19 reviews
Dined 2 days ago
Overall5Food4Service4Ambience5

Great music, good food, good service, I would recommend Hard Rock Cafe

OT
OpenTable Diner
Philadelphia
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

Great food great service great place

OT
OpenTable Diner
Philadelphia
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

Made a reservation for mother's day around midday an was seated without a long wait in line. Service was excellent with apps an the main course coming out hot an on point, ordered the double decker burger 😋 😋 with spring rolls omg delicious an also ordered the shrimp as an app with a bbq bacon burger for the mom, drinks were strawberry lemonade for her an long island for me 😎 delicious. Overall 5* for everything an never had an issue since coming here as a kid 👍

G
borahG
Philadelphia
2 reviews
Dined on 7 May 2021
Overall5Food5Service5Ambience4

It was quite an experience. I been here before, but this time I was truly enlightened. The service was great. Host and server was well polite and understanding. Great and delicious food and drink. Even though the lights went out near the end, my sister and I still had a great time and definitely will come back.

OT
OpenTable Diner
Philadelphia
1 review
Dined on 4 May 2021
Overall3Food4Service4Ambience4

My server was great ! Will be back ☺️

OT
vipOpenTable Diner
Philadelphia
19 reviews
Dined on 30 April 2021
Overall5Food5Service5Ambience5

The drinks were spot on. The bartender that night was absolutely amazing. She even bought my first round and the food was very good. I’ll definitely be coming back.

JH
JessicaH
Philadelphia
1 review
Dined on 28 April 2021
Overall4Food4Service5Ambience5

Very friendly staff very welcoming. Restaurant was very clean food was great and price is very affordable.

L
Lynnette
Philadelphia
1 review
Dined on 25 April 2021
Overall5Food5Service5Ambience5

Great music and even better food. Service was amazing!!!!

LR
LarissaR
Charleston
1 review
Dined on 18 April 2021
Overall5Food5Service5Ambience5

Always the same excellent quality all over the years !

AG
AlbertG
Philadelphia
1 review
Dined on 17 April 2021
Overall5Food5Service5Ambience5

Another great experience! Cannot wait to go back!

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 17 April 2021
Overall5Food5Service5Ambience5

The host was attentive. He thanked me for calling to alert the restaurant that I was running behind for my reservation. We were seated right away & the staff was friendly.

DH
vipDavidH
Philadelphia
3 reviews
Dined on 15 April 2021
Overall5Food5Service5Ambience5

Great experience and they have so many precautions for COVID. Extremely safe, clean, and great food.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 6 April 2021
Overall5Food4Service5Ambience5

The service here was excellent and the waitress provided great customer service and was very attentive. I just think the place is a little pricey for burgers but other than that I would return if I’m in the area.

WF
WendyF
Philadelphia
1 review
Dined on 4 April 2021
Overall5Food5Service5Ambience5

Fun atmosphere. Great music. Delicious desserts.

O
Opreia
1 review
Dined on 2 November 2020
Overall5Food5Service5Ambience5

It was wonderful. Nice workers food was great... Drinks awesome... Really had a great time and coming back soon... Maybe once a month if possible with reservation

E
Eric
Philadelphia
4 reviews
Dined on 31 October 2020
Overall5Food5Service5Ambience5

Great staff, friendly communication.

Report
OT
OpenTable Diner
1 review
Dined on 31 October 2020
Overall3Food2Service5Ambience3

Had a sticker in my food but they were very nice and resolved the issue

T
Travel
1 review
Dined on 17 October 2020
Overall4Food4Service4Ambience5

Food took a really long time to come out after we ordered, about 45 minutes to an hour, but the overall experience was good. We were impressed with the safety measures in place due to COVID-19, and happy that the staff enforced their protocols.

SH
SuzanneH
Philadelphia
5 reviews
Dined on 14 October 2020
Overall4Food4Service4Ambience4

I was very impressed by the precautions they were taking for COVID-19. Our server, Stewart, was very attentive and kind.

OT
OpenTable Diner
Miami
1 review
Dined on 3 October 2020
Overall5Food4Service5Ambience4

Great server and service in general.

TB
TedB
1 review
Dined on 25 September 2020
Overall1Food1Service1Ambience1

Food was cold they was not wear mask and it's was so loud and there with kids just running around I will never go back agait

JS
JonathonS
1 review
Dined on 25 September 2020
Overall4Food3Service4Ambience5

The portion sizes were small compared to other hard rocks

OT
OpenTable Diner
1 review
Dined on 25 September 2020
Overall5Food5Service5Ambience5

I took my mentee here for restaurant week she’s 11 and I’m 25. We weren’t too particular about the live band simply because for such a small space it was soooo loud. The food we both loved and our server was sweet. Would still go again honestly. Followed COVID restrictions, sat inside in a booth and felt comfortable

OT
vipOpenTable Diner
Philadelphia
21 reviews
Dined on 24 September 2020
Overall5Food5Service5Ambience5

First and foremost: Hard Rock is taking Covid-19 Safety to a high level including checking your temperature prior to getting past the hostess stand, asking 2 Covid related questions, menus on QR code, a paper disk w/red on 1 side and green on the other so you can turn it to green for your server to approach the table or Red to leave you alone. I felt good about eating indoors with all these precautions in place.

Next our server Anna was Amazing, Service was on point and actually increased the pleasure to our dining experience. All staff was masked, and wearing disposable gloves

Food: we went for Restaurant week and were not disappointed in any of the courses served. From the Caesar salad, to the gigantic burger, to the delicious cheesecake. Everything was fresh, hot and Delicious.

Overall: Hard Rock is high on my suggested places, usually I try not to visit “chain” restaurants but I’ll be back to Hard Rock due to my above remarks..

P.S. (2) managers on staff, also were very welcoming, and appreciative of our visit.

Great Job Hard Rock Center City!!

Remember servers have been hit hard by this pandemic, so tip them a minimum of 20% for average service.. anything better than average service deserves a higher percentage at this time of the pandemic... I’m sure it’s Greatly appreciated especially with less tables allowed to be seated..

T
Trey
1 review
Dined on 20 September 2020
Overall1Food1Service2Ambience2

Server was great food was horrible. I won’t be back

OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on 19 September 2020
Overall1Food5Service1Ambience5

I normally love this place but when me and my friends went there this weekend to celebrate one of our friends birthday it was horrible. Our waiter Paul was so unprofessional to the point I sent the general manger a email about our experience.

RS
RobinS
Philadelphia
2 reviews
Dined on 18 September 2020
Overall4Food4Service4Ambience3

I was there for Restaurant Week
The food selection was Great. The Food tasted good (I had the Shrimp,New York Strip Steak,Fries,String Beans & Cheesecake)

OT
OpenTable Diner
1 review
Dined on 18 September 2020
Overall5Food5Service5Ambience5

Enjoyed the experience although I’m sure it was very hard to manage with all the different precautions everything was handled well

OT
OpenTable Diner
1 review
Dined on 16 September 2020
Overall5Food5Service5Ambience4

I had not been to a Hard Rock in years. What a pleasant surprise. The food was perfect, the drinks were very well mixed and our waitress was personable and attentive. The restaurant was observing social distancing and even supplied ziploc bags to keep our masks in while we dined. I was incredibly impressed and will definitely return on my next trip to Philadelphia.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 14 September 2020
Overall4Food3Service5Ambience5

I had a great experience. I loved the food and environment. The service was wonderful and I’ll definitely go back.

W
Wholefoodmama
Philadelphia
32 reviews
Dined on 7 March 2020
Overall2Food2Service1Ambience3

The service at the Philly location is not the best. The one is AC is much better as far as good and overall service.

OT
OpenTable Diner
Philadelphia
14 reviews
Dined on 7 March 2020
Overall5Food5Service4Ambience4

Food was good very noisy

BM
BethM
1 review
Dined on 4 March 2020
Overall5Food5Service5Ambience5

It is well worth it to use open table. Waiter was great!

OT
OpenTable Diner
Chicago
3 reviews
Dined on 2 March 2020
Overall4Food4Service4Ambience4

Good impossible burger but pretty high price for burgers

PS
PamS
New England
5 reviews
Dined on 1 March 2020
Overall3Food2Service4Ambience3

I ordered a burger on a gluten free roll, when it came they had placed a fried onion ring on top. Hello..... onion rings are not gluten free!!! I had to send it back and wait for another one to be made. I do t order gluten free because I like too, it’s because I HAVE TO! Cooks should be aware of what they are putting on their plates!! Our sever Sheila was very gracious and apologetic. This was not her fault, in fact she was lovely. This totally reflects on the kitchen staff! Won’t be back there again

MC
MitzieC
Philadelphia
1 review
Dined on 1 March 2020
Overall1Food2Service1Ambience2

Waited 40 minutes for food. Waitress never refilled water glasses. Wasted 2 hours of our day. Will not go back.

MW
MarilynW
1 review
Dined on 1 March 2020
Overall3Food2Service3Ambience3

We ordered buffalo wings, served to us with no buffalo sauce. When asked to have it corrected, we were each given a side of buffalo sauce to dip the wings at the table. Not very good.

OT
OpenTable Diner
Baltimore
4 reviews
Dined on 22 February 2020
Overall5Food5Service5Ambience5

Our waitress krista was amazing she got our order right and she was fablous

s
stella
Hawaii
6 reviews
Dined on 22 February 2020
Overall5Food4Service5Ambience5

Really good food, great service, interesting decor.

OT
OpenTable Diner
1 review
Dined on 21 February 2020
Overall4Food3Service3Ambience3

Ordered the nachos...expected melty cheeses...it was already dry and hard. Large portion though...just not very good. Service was slow and food was very expensive for what you got.

Outside the restaurant window our young daughters got to watch the homeless undress and deal drugs...while being lurked at from windows through entire meal....

Most likely will not return.

FAQs

You can order delivery directly from Hard Rock Cafe - Philadelphia using the Order Online button. Hard Rock Cafe - Philadelphia also offers takeaway which you can order by calling the restaurant at (215) 238-1000.

Hard Rock Cafe - Philadelphia is rated 4.4 stars by 383 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Hard Rock Cafe - Philadelphia