Hard Rock Cafe - Manchester
Service was a little slow and not a fan of the new menu, the food was nice though and the staff very friendly.
I have been going here for many years and have never had a bad experience. This time the service was still excellent, our server was lovely, very informative about not only the food but the items in the shop. We were celebrating my birthday and really enjoyed it.
Great food and drink. The service, once again the best I have had.
Beer served was flat/off. Starters came out far apart. Brought wrong burger and when right burger came, didn’t have cheesy bacon fries as ordered. Seemed unorganised. That said the waitress was lovely and sorted everything out for us. Food was nice. Not a whole lot of choice on the menu either
Luis was a very friendly and caring waiter!
It was loud, but that’s hard rock cafe. Food also was very pretty served and very tasty!
You can donate 1£ to charity by buying the 24 karat gold burger! very good
Great service from our server Tom who really made a special effort for our daughters 6th birthday.
Only negative was that the venue smells of cleaning products, apart from that first class
Just totally awesome, eating great food surrounded by rock n roll history and the staff were amazing, recommend you book in advance though.
From the minute we walked in the door to the minute we left everything was absolutely amazing our server Tom was friendly and attended to our every, we will definitely be coming back well done to the whole team for an amazing night
Great place, lovely drinks and food, service was lovely, and great music to top it off!!
Overall good... but not great. Team were very friendly and helpful but not very attentive - had to keep reminding them of things, ie no plates, cutlery, drinks not arrived.
Celebrated friends 30th at the Hard rock cafe it did not disappoint massive thank you to Luis who looked after us on Saturday night (11th) he was fantastic!
Good food, although the portions are predictably huge. Great service. Complementary ice cream sundae complete with candle for our birthday girl, along with balloons on the table. It was great. If we go again we’ll only order starters though, we were full by the main courses!
Visited the Hard Rock Cafe on Friday, was disappointed with everything to be honest, the service was awful, the waiter forgot to get our drinks so had ask another waiter, food came and wasn’t very hot and was just thrown down on the table, no one asked if we would like sources or anymore drinks we had to ask another waiter passing by, another waiter brought my husband a cappuccino instead of a latte and split it all over the table when he put it down.
I loved the restaurant with all the decorations and music. The service was great, everything we order arrived warm and delicious.
Visited before and really enjoyed it. So visited again and it didn’t disappoint
Tables were squashed together. Food ok. Service was good.
Over all great! But more veggie stuff would be brilliant :)
Had a lovely birthday meal, Food and cocktails were on point as always, even got me stood on my seat in front of the whole restaurant to sing happy birthday to me!
Great food, excellent service, fab time, more up to date music please
Lovely food. Fast hot and lovely service. Would highly recommend.
Excellent burgers and service as allways. Bit pricey, but worth it.
We had a reservation on X’mas day @ 6:45pm but end up got the table @ 0710pm after I was questioning the receptionist. Although there were some parties came after us but they got the table first, so I was thinking because we were party of 4 so it might take longer either way for the table arrangement, but after more than 20 minutes waiting then I ask the receptionist and they told me we will be the next table. At that movement I have no idea why we need the reservation for, and the most frustration there were so many tables open while I walked to my table, I even went to the top floor and there were many tables open as well.. 🤷, I came over from US to UK for my vacation holidays but this was not cool on the special day like these.
Mostly for the memorabilia and the atmosphere. Service was average/good and food just good.
The food was horrible , the chicken was dead for 20years before they cooked it, the spareribs cold, the chips raw
Family Christmas was postponed at the last minute because of illness. HRC rescued me from being alone and miserable, so 10/10 for that. The waitress pulled the cracker with me and was generally kind and welcoming. The non-alcoholic winter cocktail, complete with candy cane, is great. The music is always good, and it was a relief to find things weren't too noisy, even for my sound-related disability. I've never visited a restaurant for Christmas before but after this good experience I'd consider doing it again.
Never disappoints in every city i have been including Manchester
Brilliant xmas eve - had the plant based burger which was unreal 😋
Not as good as expected, food middle of road. Service okay, bar staff okay, seating area upstairs okay. No class, nothing special and pricey for portion size. My own homemade burgers much better, so ive been told by many. Wouldnt recommend as ate as to being very hungry, then ate at hotel as food portion small. Hyped up.
Overall okay if used to small portions for 15.00 each, slightly warm food and undercooked. Big foodie customer review. Weekly Pub/restaurant eater.
A brilliant place to go for a meal out, ours was a date and the waitress was amazing. So engaging with us, talking and enthusiastic about the restaurant. Which is what you want from a food place.
Alles sehr gut, wie erwartet!
Great food, tables close together, but a good place for a special occasion
Great meal, food excellent and service fast which was unexpected the Saturday before Christmas!
Excellent service from staff who knew the menu in detail and were very helpful.
Made very welcome , staff have always been outstanding
We had a lovely evening, our waiter Leroy was amazing!! He recommended drinks, food and deserts, which were all amazing!!
i would defiantly recommend the Hurricane cocktail and the New York Cheesecake for desert <3
If you can go here, best experience ever!
Absolutely amazing experience here. I'm. Coeliac and they are the first restaurant I've eaten at to make me feel completely safe and understood. The memorabilia is awesome and the staff were all amazing. Food was gorgeous also. Really couldn't recommend enough.
Really good service nothing was to much trouble the waiter was really good with my 3 year old , and when the bill came we decided to stay for dessert and it wasnt a problem to change our mind will definitely be going again.
Think our server was called Tom. He was very chatty, helpful & attentive. Large menu choice & particularly liked the cocktails during happy hour
Our table wasn’t ready for approximately 30 mins even though we booked. The bar service was very slow. Our waitress was amazing so informative and attentive. Unfortunately the food was below par which was a real shame as we have previously loved other Hard Rock restaurants.