Hakkasan Mayfair

4.4
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5434 reviews
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£41 and over
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Chinese
This Michelin starred Chinese restaurant was designed by the famed Christian Liaigre, the intricate wooden lattice screens, carved out of dark English oak, invite discerning guests for a unique dining experience with contemporary cuisine. The menu has a strong Chinese ethnic identity with an ethos of Cantonese cooking.

Hakkasan and Lucy Choi London are partnering in celebration of London Fashion Week 2019.

Lucy Choi has created the Hakkasan Collection, three limited edition shoes inspired by Hakkasan, including the Mayfair, a red stiletto, and the Hanway Place, a black flat decorated with an embroidered tiger symbolising power, ferocity and beauty.

To coincide with the launch, the Hakkasan Collection menu at Hakkasan Hanway Place and Hakkasan Mayfair showcases signature dishes alongside an exclusive dessert served in a glossy black shoebox as well as a cocktail, the Choi Ling. Priced at £90 per person, the menu is available until Sunday 17th November.
What 5434 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.6
Food
4.2
Service
4.4
Ambience
4.0
Value
Noise · Moderate
83% of people would recommend it to a friend
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ML
London
4 reviews
Dined 19 hours ago
Overall5Food5Service5Ambience4

We are off the special menu - the selection was good and at a very reasonable price.

OT
London
1 review
Dined 2 days ago
Overall1Food3Service1Ambience2

We waited on our order for 1 hour

GS
London
1 review
Dined 2 days ago
Overall2Food2Service1Ambience3

Staff appeared unhappy, distant and rather dismissive. Very different from our last visit a year ago. Food standard had lowered too. Unfortunately would not recommend to others. There are currently better alternatives.

DB
1 review
Dined 3 days ago
Overall1Food4Service1Ambience2

Told our table wasn’t ready on arrival and taken to bar to order a cocktail. As we had just had one we didn’t order, they then took us to the table as we didn’t buy a drink, it was ready all along. Just a ploy to try to get an extra drink from us. Service was random, different waiters every 10 mins asking the same thing. Then after we spent £847 on food and drinks we were aggressively removed from our table before we had finished our after dinner drinks as they had another table arriving. Told to go to the bar which was full. Will never return. Aggressive removal after an 847£ bill.... not a good place

OT
London
1 review
Dined 3 days ago
Overall5Food5Service4Ambience5

Such an amazing food 😍

DT
1 review
Dined 3 days ago
Overall3Food5Service2Ambience3

But only if he loves asian food. Cos Overall there are better options in london

W
1 review
Dined 3 days ago
Overall2Food2Service2Ambience3

Having eaten in Hakkasan many times in the past i was really disappointed. Poor service with a waiter who did not really care and did not pay attention to our wishes. With food it is fair to say was also only fair. Versus the River Cafe which i ate in last night and it is fair to say was amazing

S
London
42 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

Cuisine toujours aussi raffinée et délicieuse dans un cadre élégant .

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MJ
London
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

Everything was 10/10. Food was scrumptious and customer service was great

OT
London
3 reviews
Dined 4 days ago
Overall5Food5Service4Ambience5

First time at Hakassan and loved it. Recommend the duck and spicy prawns along with jasmine rice and Noodles.

j
Miami
7 reviews
Dined 5 days ago
Overall4Food5Service5Ambience3

Amazing food!

M
London
1 review
Dined 5 days ago
Overall4Food5Service4Ambience5

Very Busy restaurant. Just need a bit more attentive and smiling staff.

RF
London
1 review
Dined 5 days ago
Overall4Food5Service4Ambience5

Great food and atmosphere as always. Waiter brought one wrong dish, did not offer to change it until we asked how long it would take. His reaction was “oh I thought you ordered this one”. In the end we kept the dish as we did not want to wait as the rest of the food was there. Would be a good idea for the waiter to repeat the order.

OT
London
1 review
Dined 6 days ago
Overall5Food5Service5Ambience5

Great meal after a dinner at the theatre. Thanks again to all at the restaurant

Hakkasan Mayfair
Responded 4 days ago

Good Evening, Thank you for leaving us your review. 5STARS, wonderful to hear that you had a great evening, hopefully we shall see you again soon. Have a wonderful weekend. Warmest regards The Hakkasan Team

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d
1 review
Dined 6 days ago
Overall2Food2Service2Ambience2

FOOD IS OK BUT OVERPRICED AND CHOICE IS VERY LIMITED,AMBIANCE NOT SO GREAT TOO.UNDERGROUND VERY NOISY AND TOO DARK.OVERALL NOT A GOOD EXPERIENCE

OT
London
8 reviews
Dined on 10 November 2019
Overall4Food4Service5Ambience4

We went for the Taste of Hakkasan £38 for 3 course and cocktail at 5pm as we had a show to go to. It was nice and chilled in there compared to when I’ve gone at peak time.
Crab roll and sea bass with truffle were delicious. Staff were very attentive. We had a glass of house red each £9 and still water too £5, so bill was £113 after 13.5% service. A really pleasant experience and worth a try with the set menu. I’ve been before and had the glazed cod which was amazing but about £50 so there’s a big different in price depending on what you want out of your visit!

Hakkasan Mayfair
Responded 4 days ago

Hello there, Thank you so much for leaving us your comment. Wonderful to read your feedback, and we are so very happy you had a great Hakkasan experience. We shall look forward to welcoming you back very soon. Warmest Regards The Hakkasan Team

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GB
London
10 reviews
Dined on 10 November 2019
Overall4Food4Service4Ambience4

Good food and Staff as kind as usual, less choice in term of dishes, some classic ones have disappeared from the menu
What a pity

Hakkasan Mayfair
Responded 6 days ago

Dear GaiaB, Firstly I would just like to thank you for taking a moment to leave us your comments. I can assure you that the comments you have expressed have been passed on to higher powers and we have taken everything on board. We shall look forward to seeing you again soon. Have a wonderful week, Warmest Regards The Hakkasan Team.

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SD
1 review
Dined on 9 November 2019
Overall1Food4Service1Ambience3

My dining rate is based on the bad experience i made on 9th Nov 2019 - 10am. The reserved table was in the middle of the room. The waiters always touched the menu card when walking trought it because of the limited space between the tables. We asked for a seat change - the new table was fine. The served rice had a hair or a lint in it. We also have been charged for three drinks we did not had - apperitiv and one bottle of water. The crew has corrected the bill (40£) but does not apologize for the mistake. For a 290£ dinner the experience was totally lousy!! I‘m lucky i did not visit the hakkasan in Las Vegas during my stay there! Hakkasan has seen me. Never Again!

Hakkasan Mayfair
Responded 6 days ago

Dear StefanD, Thank you for taking a moment to leave us your feedback. Please accept our apologies that your Hakkasan experience wasn't perfect. We hope you see you again soon, we would love the chance to redeem ourselves. Have a great week, Warmest Regards The Hakkasan Team

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M
1 review
Dined on 9 November 2019
Overall4Food4Service4Ambience4

Very nice place to discover this restaurant and special chinese food.

Hakkasan Mayfair
Responded 6 days ago

Good Afternoon Matt, Thank you for leaving us your feedback. So happy to hear you had a great experience. We shall look forward to welcoming you back soon. Warmest Regards The Hakkasan Team

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n
London
17 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience5

Another fantastic evening at Hakkasan !!

We have visited this restaurant many times and are always blown away by the whole experience.
The food is simply fantastic and the service always of the highest standard.

Hakkasan Mayfair
Responded 6 days ago

Hello nathan1878, WOW 5stars!! Thank you so much for your wonderful feedback. Wonderful news to here that you had another fantastic Hakkasan Experience. We shall look forward to seeing you again soon. Warmest regards The Hakkasan Team

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MF
Birmingham
12 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience4

We decided to book Hakkasan Mayfair with friends for last Saturday evening after visiting Hakkasan New York in August. I have to say we were not disappointed. The food was amazing and as for the crispy duck salad and grilled sea bass in honey - they were exceptional quality and taste. Thank you for a truly memorable evening

Hakkasan Mayfair
Responded 6 days ago

Hello there MandyF, WOW 5tar review, thank you so much your wonderful feedback. We are over the moon to hear that you had a wonderful Hakkasan experience. We shall hopefully see you again very soon. Have a wonderful week and thanks again. Warmest Regards The Hakkasan Team

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MK
Birmingham
3 reviews
Dined on 9 November 2019
Overall3Food1Service2Ambience4

Food was terrible very greasy. We returned a dish and the staff were not nice about it at all.

Hakkasan Mayfair
Responded 6 days ago

Dear MK24, Thank you for taking a moment of your time to leave us your feedback. Please accept our apologies in regards to the comments and points in which you have expressed. I can assure you that everything mentioned has been taking on board and passed through the right channels in order to make improvements where needed. We shall look forward to seeing you again soon. Warmest Regards The Hakkasan Team

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LM
Kent
6 reviews
Dined on 9 November 2019
Overall3Food3Service3Ambience2

The bar staff were friendly and the cocktails amazing
Food was ok but nothing special. The crab starter didn’t taste of crab. Although the cod main was good
The waitresses/ waiters were indifferent
Food arrived before drinks
The service was reluctant and certainly not Michelin started
The noise level was high
It felt like this was the place to be seen over service quality

Hakkasan Mayfair
Responded 4 days ago

Dear LisaM, Thank you for taking a moment to leave us your feedback. Fantastic news to hear that you enjoyed your drinks and that your Hakkasan experience was one to remember. We shall look forward to welcoming you back soon. Warmest Regards

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OT
London
1 review
Dined on 9 November 2019
Overall1Food2Service1Ambience1

not worth that pricy

Hakkasan Mayfair
Responded 6 days ago

Hello there, Thank you for leaving us your feedback. I am sorry to see that for some reason we didn't reach your expectations. I do hope you will give us the opportunity to redeem ourselves some time. Have a wonderful week. Warmest regards The Hakkasan Team

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R
London
13 reviews
Dined on 9 November 2019
Overall4Food5Service2Ambience5

Food and experience always top notch however this time the service wasn’t up to the level that we are used to.

Hakkasan Mayfair
Responded 6 days ago

Good Afternoon Roby, Thank you form leaving us your feedback. I am sorry to hear you felt a lack in our service, I can assure you that what you have mentioned above has been taken on board and all of our floor team briefed. I hope you will be back soon and give us the chance to really show you what we are made of. Have a great week. Warmest Regards The Hakkasan Team

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SM
London
3 reviews
Dined on 8 November 2019
Overall5Food5Service5Ambience4

The food was great and the restaurant was lively and full of beautiful people. The only snag was the music was so loud that holding a conversation was hard work. If you want to spend the evening shouting at each other then this is an excellent venue.

Hakkasan Mayfair
Responded 6 days ago

SteveM, What a wonderful review, 5stars. Thank you for leaving us your comments. We shall look forward to welcoming you back very soon. Have a wonderful week. Warmest Regards The Hakkasan Team

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PA
London
2 reviews
Dined on 8 November 2019
Overall4Food5Service2Ambience4

The food was really lovely. However the manger was rude and rushed us a lot throughout the evening. We understood that it’s a two hour booking but the manager was very rude and abrupt and was basically pushing us off the table even though we still had 20 minuets left of the booking. After being forced over to the bar, they did not bring over our full bottle of wine until we requested. The rest of the staff were fine.

Hakkasan Mayfair
Responded 6 days ago

Dear PhoebeA, Thank you for leaving us your feedback. I am very sorry to hear that your experience wasn't perfect from start to finish. I can assure you that all your comments addressed have been passed on to higher powers and have indeed be taken on board. Looking forward to seeing you again soon. Warmest regards The Hakkasan Team

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OT
London
3 reviews
Dined on 8 November 2019
Overall1Food1Service1Ambience1

Totally awful experience - got sent to the bar to find there was no room taken to our table to have the menus chucked at us and a constant badgering from the waiter to order wine
The print is so small you can’t read what you trying to order so we left

Hakkasan Mayfair
Responded 6 days ago

Hello there, On behalf of all of us here at Hakkasan Mayfair, thank you for taking a moment to leave us your feedback. I am sorry to hear that you did not have the best experience. We would love the chance to redeem ourselves one day. Have a great week, Warmest regards Thew Hakkasan Team

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FB
1 review
Dined on 8 November 2019
Overall2Food3Service3Ambience1

Went here with high expectations for the first time with my wife for our 5 year anniversary on Friday night . But unfortunately our expectation were not nearly met. Had to change tables just to be able to hear each other properly and the food, service and ambience was definitely not worth the £200 bill. I would not recommend Hakkasan to any of my friends or family.

Hakkasan Mayfair
Responded 6 days ago

Dear FdeB, Thank you for leaving us your review. I am sorry to hear that you didn't have the best experience. We would love the opportunity to redeem ourselves. We looking forward to seeing you again soon. Warmest Regards The Hakkasan Team

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JB
1 review
Dined on 8 November 2019
Overall5Food5Service5Ambience5

It was a special 30th birthday dinner for my son And he loved it, We all enjoyed good food and atmosphere and great ambiance . Will recommend for sure.

Hakkasan Mayfair
Responded 6 days ago

Dear JasbirB, I am so happy to hear that you chose Hakkasan Mayfair to celebrate a birthday. Many happy returns to your son. Thank you so much for leaving us your thoughts and comments on your experience. Looking g forward to seeing you again very soon. Warmest Regards The Hakkasan Team

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NN
London
1 review
Dined on 8 November 2019
Overall5Food5Service5Ambience5

Beautiful service from the restaurant manager Rafael Hategan! He went above and beyond to make our table happy and it totally made our night. Thank you, Rafael!

Hakkasan Mayfair
Responded 6 days ago

Dear NicoleN, Thank you so much leaving us your comments. A Hugh hello from Rafael. He is over the moon to read that you had a wonderful evening. We shall look forward to seeing you again soon. Warmest Regards The Hakkasan Team

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RW
London
1 review
Dined on 8 November 2019
Overall5Food5Service5Ambience5

Excellent Service- Helpful and Great recommendations

Hakkasan Mayfair
Responded 6 days ago

Hello RobertWilliamM, Thank you for your great feedback. Wonderful to see that your Hakkasan experience was one to remember. Looking forward to welcoming you back very soon. Warmest Regards The Hakkasan Team

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SO
1 review
Dined on 8 November 2019
Overall5Food3Service4Ambience5

Overall food was okay. Some dishes were lovely (beef short rib, pork sweet & sour, spring rolls & some of the dim sum we tried), other dishes I didn’t rate at all (scallops, squid & the chicken dim sum).
The service was attentive for the most part and the atmosphere was excellent from start to finish.
I can’t help but find it disappointing to be served a dish you don’t enjoy at this type of world renowned restaurant, let alone 3 different dishes.

Hakkasan Mayfair
Responded 6 days ago

Good Afternoon StuartO, I would just like to thank you for leaving us your comments. So happy to hear you enjoyed the service and the ambience, and apologies if some of the food wasn't to your taste. Hopefully next time we shall tick every box. Warmest Regards The Hakkaan Team

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DB
Hertfordshire
1 review
Dined on 8 November 2019
Overall5Food5Service5Ambience5

Simply a superb restaurant that never fails to deliver

Hakkasan Mayfair
Responded 6 days ago

Dear DavidB, Thank you for your 5star review. Fantastic to see you had a wonderful experience. We shall look forward to seeing you again very soon. Warmest Regards The Hakkasan Team

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WJ
London
7 reviews
Dined on 8 November 2019
Overall4Food4Service5Ambience5

Lunch dim sum......lovely attentive service, the menu was explained with all dietary requirements met and despite formal setting, felt intimate.

The food was delicious, well sized portions and each bit just perfect.

Good value for money, I can’t wait to visit again!

Hakkasan Mayfair
Responded 6 days ago

Hello there WeezyJS, Thank you so much for leaving us your feedback. Fantastic news that you enjoyed your Dim Sum Lunch. We shall look forward to seeing you again soon. Have a great week Warmest regards The Hakkasan Team

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g
New York Area
20 reviews
Dined on 7 November 2019
Overall4Food5Service4Ambience5

An annual birthday dinner!!! Been thr last 4 years! This time was lovely again, just slow in getting our drinks.

Hakkasan Mayfair
Responded 6 days ago

Hello gmv1, Happy Belated birthday! WOW 4 years running, that's amazing to hear. We are so happy to hear your had yet another great Hakkasan Experience. Looking forward to seeing you again soon. Have a wonderful week. Warmest Regards The Hakkasan Mayfair

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SR
Hertfordshire
1 review
Dined on 7 November 2019
Overall5Food5Service5Ambience5

Love Hakkasan 5 star food service and atmosphere. Can’t wait to go back especially for the giant Ferraro Roche desert

Hakkasan Mayfair
Responded 6 days ago

Dear ScottR, Thank you do much for leaving us your feedback. Wonderful to hear that your Hakkasan experience was one to remember. Looking forward to welcoming you again soon. Have a wonderful week Warmest regards The Hakkasan Team

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S
London
2 reviews
Dined on 6 November 2019
Overall5Food5Service4Ambience5

Really nice food. The veggie chicken was outstanding

Hakkasan Mayfair
Responded 6 days ago

Dear Sonal, Great feedback, thank you so much for leaving us your comments. Have a great week, Warmest regards The Hakkasan Team,

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s
Philadelphia
6 reviews
Dined on 5 November 2019
Overall1Food2Service1Ambience4

We have been many times . The service was beyond disappointing tonight. Long waits to order , cold food , long waits for drinks . Not the Hakkkasan I know

NA
1 review
Dined on 4 November 2019
Overall5Food5Service5Ambience5

Perfect atmosphere, excellent food, very good service. Highly recomended

Hakkasan Mayfair
Responded 6 days ago

Hello NATASHAK, Wonderful comments. Thank you so much for dining with us at Hakkasan Mayfair. We shall look forward to welcoming you back soon. Warmest Regards The Hakkasan Team

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