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Gong

4.3
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1255 reviews
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£26 to £40
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Bar / Lounge / Bottle Service
With a dramatic backdrop of unparalleled views, GONG is the destination bar at Shangri-La Hotel, At The Shard, London. The highest hotel bar in Europe is perfect for sunset cocktails and late-night drinks, the bar offers three lofted areas for guests to relax and soak in the cityscape; even offering poolside seating at the highest pool in London on the weekends.

Uncomplicated and seamless, the bar’s first-class service ensures the ultimate escape from the city’s bustle. Sample one of the delicate, signature cocktails or indulge in a rare, vintage champagne with our signature sushi and Asian dishes.

Guests are required to be 18 years of age or older after 5.30pm.
Please note there is a £30 minimum spend applicable to all guests over the age of 18. All bar reservations will be seated either in Champagne Bar, Cocktail Bar or Sky Pool.


We currently do not accept OpenTable dining cheques.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 1255 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
3.9
Food
4.2
Service
4.5
Ambience
3.7
Value
Noise · Moderate
85% of people would recommend it to a friend
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A
Alfred
1 review
Dined on 15 March 2020
Overall4Food3Service4Ambience5

Extremely cool space, expensive drinks, but they were still good value for money.

LQ
LucyQ
London
3 reviews
Dined on 13 March 2020
Overall5Food5Service5Ambience5

Beautiful place, phenomenal view. We were treated very well and upgraded to table by the window when once became available, without having to ask

OT
OpenTable Diner
London
1 review
Dined on 8 March 2020
Overall2Food2Service1Ambience3

Bad service and lack of effort
Used to be an experience it’s now just an expensive cockatil place with good views

LL
LouieL
London
2 reviews
Dined on 7 March 2020
Overall5Food5Service5Ambience5

Everything was exceptional but obviously very expensive, glad I’ve experienced it. Staff were extremely helpful & polite

JB
JamesB
1 review
Dined on 7 March 2020
Overall5Food5Service5Ambience5

Absolutely amazing night out, well worth the price for the atmosphere and view of London

OT
OpenTable Diner
London
1 review
Dined on 7 March 2020
Overall5Food5Service5Ambience5

Amazing night. Great views.

JF
JamieF
1 review
Dined on 7 March 2020
Overall3Food3Service3Ambience3

Decent, but certainly not as good as I’d expected from the bar at the top of the Shard. Drinks were overpriced, which we expected due to the novelty and location, however choice of cocktails was small and quality of drinks wasn’t great. Service wasn’t top either; had to be coerced into coming back to us and taking an order for a second round of drinks despite our party being sat with empty glasses and looking through the menu for a good 10-15 mins (even though staff were stood around the till area, busy-ish but certainly not ran off their feet)

Overall; nice to say we’ve done it, but wouldn’t do it again.

SA
SARAHM
Glasgow
1 review
Dined on 7 March 2020
Overall5Food5Service5Ambience5

This is a brilliant location with amazing views over London. Our server was Cristos and he was great. The food was delicious aswell.

LJ
LornaJ
London
2 reviews
Dined on 6 March 2020
Overall5Food5Service5Ambience5

Birthday drinks prior to dinner at Hutong. Next time we will dine there as the food looked excellent. Had no idea all this was going on at London Bridge ....what a hub of activity with tremendous atmosphere. What can I say about the views ....out of this world. The bar is run with warmth and efficiency. Drinks expensive but definitely worth paying for the experience. We will recommend to friends visiting London from overseas. They will be wowed.

F
Fadso
Surrey
1 review
Dined on 6 March 2020
Overall3Food4Service2Ambience4

Very poor and slow service. Over 20 minutes after ordering a drink to get one and the bar was less than half full

ML
MemeL
London
2 reviews
Dined on 5 March 2020
Overall4Food3Service4Ambience4

Great night out despite a horrible rainy night, the views are just spectacular, you just have to go to Gong. Service was lovely shame you can’t have table for longer

AH
AndrewH
London
1 review
Dined on 4 March 2020
Overall5Food4Service5Ambience5

We had a lovely time at goal. Atmosphere was restrained and very pleasant, the views were outstanding, notwithstanding that it was a misty evening, and the staff were very helpful.

TB
TerryB
1 review
Dined on 2 March 2020
Overall5Food5Service5Ambience5

Yes! It’s somewhere to go for a touch off class. Your glass is never empty.

LP
LuanaP
1 review
Dined on 1 March 2020
Overall4Food2Service5Ambience5

I took my sisters for drinks for their birthday - it was a lovely evening. All the staff were very attentive and service was smooth. Definitely an amazing spot for chill drinks,

HB
HollyB
1 review
Dined on 1 March 2020
Overall3Food5Service3Ambience3

As soon as we arrived at the bar we were reminded in a not-so subtle manner that we only had the table for 1.5 hours and told there was a minimum spend of £30 pp. However we knew there was no minimum spend as our visit was in their off-peak hours on a Sunday, as stated on the website. As a couple of our group don’t drink alcohol, this was important to us. Our drinks and the view was lovely. However as soon as 2 out of our group of 6 had finished their drinks, Another round of drinks was taken almost immediately - this felt rushed and pushy, with most of us ending up with 2 drinks at once. We were given another 30 minute warning on our table which was over the top and very unnecessary. Overall a nice location but felt too commercial and lacking some class.

OT
OpenTable Diner
1 review
Dined on 28 February 2020
Overall3Food3Service2Ambience4

Great views. Drinks a little underwhelming presentation-wise given the price.

P
Pachi
1 review
Dined on 28 February 2020
Overall3Food3Service5Ambience2

The package offer was not was £169 but 190 after adding the tip for the service.I couldn’t deny tipping the service as it was the best part of the experience, Miguel, a Venezuelan fantastic guy who earned this tip because of his professional manners and charming attitude.
In any case this should be shown on your online booking

LG
LGEats
London
2 reviews
Dined on 28 February 2020
Overall4Food1Service5Ambience3

We didn’t eat here.

Drinks are needlessly expensive here. I understand why they charge so much for the specialist cocktails they serve, but £10 for a pint of lager or £16 for a glass of wine you gan get for half the price down the street is a bit ridiculous. The views are great if you get a table by the window. Staff were friendly and understanding of the fact that we were arrived late. Once a window table became available they offered it to us. A visit here should definitely be saved for a special occasion.

B
andreaB
London
1 review
Dined on 24 February 2020
Overall4Food5Service5Ambience5

Un ringraziamento speciale a DENNIS il barkipper di grande esperienza e bravura , siamo stati molto contenti dell’esperienze al Gong bar e molto entusiasti della qualità dei drink 🍸. Ci torneremo sicuramente, consigliamo sempre di chiedere a DENNIS e lasciar carta bianca così che si possa gustare i migliori drink . Grazie

Report
AO
AndrewO
Manchester
1 review
Dined on 23 February 2020
Overall5Food5Service5Ambience5

Went for an anniversary surprise and it was the perfect spot. Great staff and service. There were no tables near the window available when we arrived but once people had left they came over and moved us to the perfect window view overlooking Tower Bridge. We had a fab view surrounded by luxury. The drinks were on the pricier side, but you are paying for the view and quality, so not an issue, would definitely recommend.

S
Shivani94
London
9 reviews
Dined on 23 February 2020
Overall5Food5Service5Ambience5

Came here for drinks. Was a lovely experience and would return again. Ofcourse prices are high but worth it for the views

BA
vipBAMRN
Philadelphia
13 reviews
Dined on 23 February 2020
Overall3Food3Service4Ambience5

Overall, it was neat to be at the top of the Shard, but the drinks were subpar for the price, and extremely small. Glad we went once, but wouldn't go back, or probably even recommend it.

CC
CatherineC
Newcastle
3 reviews
Dined on 23 February 2020
Overall5Food5Service5Ambience5

Amazing cocktail/drink selection!! Fantastic view!

KM
KevinM
London
1 review
Dined on 23 February 2020
Overall4Food3Service4Ambience4

We felt very special on arrival, and waisted no time using the lift to the 52nd floor. The views were outstanding and so was the service. We asked to move tables to a window seat, and this was accommodated with do fuss. A memorable hour and a half was had with good friends. I would recommend the Experience as very good.

SH
SHANKS
London
1 review
Dined on 22 February 2020
Overall4Food4Service4Ambience4

Nice location, good food, cocktails were okay. Staff was very pleasant.

BR
BethR
Yorkshire
1 review
Dined on 22 February 2020
Overall3Food3Service3Ambience3

It’s an experience but very overpriced for what it is.

F
Foodlover
London
14 reviews
Dined on 22 February 2020
Overall3Food3Service5Ambience5

We purchased a champagne and sushi platter for 2. The champagne and location along with view was fantastic but unfortunately the platter for 2 consisted of 2 pieces of fish and 2 dumplings each. I didn’t expect plates and plates to arrive but 4 mouthfuls was a little on the stingy side.

FE
FerdaoussE
1 review
Dined on 21 February 2020
Overall3Food3Service4Ambience3

The bar is very small and the view was blocked so I coulndt enjoy the view. The pool was closed during te day for hotel guests. I actualy wanted to make a picture with the pool. But its only open for guest on friday and saturday after an certain time! I was there at 2 o clock in the afternoon...

LC
LindseyC
London
2 reviews
Dined on 18 February 2020
Overall3Food3Service1Ambience2

I have been to Gong bar before and it was excellent then.
This time I went at 3.30pm on a half term holiday.
It was really busy and although the staff were really nice, my food did not arrive after 1 hour and i had to chase it up. I ordered a second drink which just did not arrive. It was difficult to catch the eye of staff and I ( and my family) felt quite ignored. It was a special occasion and i feel bad for taking them there now, as it was such an anti-climax.

OT
OpenTable Diner
London
2 reviews
Dined on 17 February 2020
Overall5Food5Service5Ambience5

Spectacular views. Spectacular service. Spectacular cocktails.

Drinks were super pricey - but the views made it worth it.

It’s a tick off you bucket list event.

AV
AlexV
1 review
Dined on 17 February 2020
Overall2Food4Service1Ambience2

I visited Gong a few times last year because magnificent views. Drinks are OK and food is good but extremely expensive (limited offer). Service is poor. It takes long, not very friendly and stupid ‘in house rules’. E.g. no coffee or hot drinks unless you order the afternoon tea arrangement... one of us wanted a coffee, didn’t get one but the table next to ours did get a coffee...
On 3 previous occasions I requested a window seat. There was one avaliable but we didn’t get it.
This was my final visit.

P
Pink286
1 review
Dined on 16 February 2020
Overall4Food2Service3Ambience4

The main reason to go to Gong is obviously the view from above and the location in the Shard.
As you can imagine, drinks are overpriced and you only get few complimentary nibbles (peanuts, olives).
They don't book tables by the window, which we had requested on OpenTable in "special requests": they should specify in the booking form what table you're booking. They have a waiting list and they move you to the tables by the window as soon as other customers leave.
This is the only annoying side, that you're seated in a table in the central part of the bar, with very uncomfortable stools and you don't know when you will be moved.
My suggestion would be to, at least, replace the uncomfortable stools with the armchairs, as mostly parties of two people sit at the window tables on the couch and don't use the armchairs.

BH
BenjaminH
London
1 review
Dined on 15 February 2020
Overall2Food1Service1Ambience4

Some rude staff. Others were helpful. Obviously beautiful views

r
rw12345
1 review
Dined on 15 February 2020
Overall5Food5Service5Ambience5

Lovely bar, excellent view and amazing staff, will definitely return

B
Brniddd
London
1 review
Dined on 14 February 2020
Overall5Food5Service4Ambience4

Really good food great views of the city nice atmosphere would recommend a friend

VT
VictoriaT
1 review
Dined on 14 February 2020
Overall3Food2Service2Ambience4

View is fab once you get seated by a window. We had to ask to be moved despite empty table there.

OT
OpenTable Diner
London
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Amazing bar with a stunning view, very kind staff who moved us to a window seat as soon as one was available. Cocktails were delicious and great whiskeys. Price is worth it for the view.

KS
KateS
London
1 review
Dined on 13 February 2020
Overall5Food5Service3Ambience4

I made the booking quite far in advance and requested a window table as it was for my sisters 30th birthday - we didn’t get one and we’re disappointed when people walked in with no reservation and were seated at the window.

We also felt like we were kicked out as the bill was brought over to us when we didn’t request it, given we spent nearly £200 there I don’t really think this was acceptable especially given it was a special occasion, we probably would have stayed longer and spent more money but it was clear that you wanted us to leave.

DG
DimitriosG
1 review
Dined on 11 February 2020
Overall4Food5Service5Ambience4

We found the music a bit boring and too mainstream.

PA
PaolaA
London
1 review
Dined on 10 February 2020
Overall5Food5Service5Ambience5

A wonderful evening! Top service and atmosphere! I believe we will return...I hope soon!