Gianni's at the Former Versace Mansion
Frequent customer having referred many friends - I must now change my recommendation to be warned!
I made a reservation for 4 weeks in advance with the simple request of being on pool level. This is easily filled as there are only two tables on the upper level for 4per and 15+ on pool level.
Despite having done everything right: proper attire, confirming our reservation twice, having placed reservation weeks in advance - we received the single worst table at Gianni's - where? The very place we asked not to be.
You know, the one at the entrance beneath the bright Home Depot LED kit wall lamp (why have candles if you are going to flood the table with LED light?) with absolutely no ambience or view. You literally can’t be further from pool level.
This was an important dinner - as our guests flew in from out of state. The only time I’ve ever made a special request at this restaurant. It’s not even special - literally 80% of the tables are on that level!
Guess what hostess told me !? Those tables are reserved. I said I made the request weeks before - what more can I do? She was rude, no solution given.
I’ll take my future dining and all my recommendations elsewhere. Suffice to say that wasn’t the only issue, the service was average and the food was sub par - place has gone downhill. Our horrible table was physically falling apart as no weight could be placed where I was seated or entire surface tilted (base was level).
The ambience is beautiful (if you're not at one of these two tables).. it saddens me they can’t honor the environment with the quality of service it deserves.
Overall they took what was to be a special night and made it a bad memory. Those that follow me know 99% of my reviews are positive, but in this case I feel obliged to warn others: Your reservation means nothing.
If you can’t count on a reservation, reasonable service and at least average food, how do you justify a 500$ dinner for 4? (Fyi 22% tip is mandatory)
The service was unbelievably subpar. Upon reaching the entrance, there was a hostess who was engaged in a personal conversation with another coworker so my husband and I continued to the hostess desk where another host was available. As we were inches away from the 2nd hostess, the 1st hostess blurts out in a rude and obnoxious tone “Do you have a reservation? “ I politely let her know that since she was preoccupied, we’d be speaking to the hostess that was available and proceeded to the desk. That host was much more gracious and escorted us inside.
After being seated almost immediately, our waiter was very attentive and nice. We ordered our food and drinks and began a personal conversation. Once our food arrived, we noticed that the way the food was prepared was wrong. Plainly put I wanted a steak medium well and my husband wanted lamb well done. We told our waiter about the mix up and he said since we are now half way through our meals he’d give us a free dessert. We’d literally taken one bite.
After several minutes of waiting, we had to talk to the general manager who sent the food back to the kitchen and brought the corrected orders out. He gave us complimentary glasses of champagne and we carried on with the rest of our night as planned.
The overall friendliness and understanding was not there. I did expect an environment that was much more warm and inviting.
Our server was spectacular, the wait staff was great. We were accommodated quickly. We were not rushed at all and the food was really good. Didn’t have that WOW factor but it was still good
The website has photos of great looking dishes which are not available. No shrimp cocktail. Bone-in ribeye looked great online. Ordered same and was brought a thin ribeye (with no bone) and a degree overcooked. The service was fine and the atmosphere is nice. The food was below average.
The food is great, and you pay for it. The setting is awesome, but the service could be better. I don’t mind paying more for a very memorable night at Gianni’s place. The shade structure was dripping on me, and they didn’t move us out from under it when I brought it to their attention.
It was a great experience. John our waiter was incredible, and the food was amazing.
Allez y pour le lieu mais pas pour la qualité de la nourriture.
Mais les prix sont corrects surtout le menu du midi en semaine.
Cadre très agréable bien que tout ne soit pas visitable...
Impeccable food, service and ambiance at Gianni’s. Go treat oneself!
Amazing food and service!! Definitely going again
Ribeye steak was amazing, however the new york steak could be better.
I enjoyed the environment and my waitress was great. But being stared by the General Manager so rudely was uncomfortable. He definitely destroyed my experience and was rude when we had a chat.
The restaurant was AMAZING. The food was fantastic. I am upset that after my group and I paid $300 plus on lunch we went down by the pool area to take pictures and was told we couldn’t do so that I was ONLY for hotel guests. We were told by our servicer to go and check out the pool. They asked us to leave the pool area. They were very rude and I wouldn’t have expected that there.
Excellent!!!!! Thank you very very much !! The food and ambiance were Spectacular!!!
My reservation was for 8:45 & I wasn’t seated at my table until 10pm.
Staff are extremely friendly. The place is picture perfect with an amazing ambience, the perfect location. Food is really good value for money. Would highly recommend - we didn’t want to leave!
You can’t beat the $29 pre-fix lunch! The food was alright but the service was good and you are dining at Versace mansion! Would do it again anytime!
Place is very nice but the food is just ok. Ok to go there once just to see it.
I had made lunch reservations to this place with such an excitement, my party and I were all so intrigued to dine here. When we first walked in, the hostess asked us to wait inside by the couches. We waited for about 20 minutes and those who had come after us were being seated. We finally checked with a different host and he let us know that we had never been checked in. We were escorted to our table inside. We asked if we could dine on the patio and they said no, even though almost all of the tables were empty. We ordered the food with our very kind waiter and he brought out our appetizers almost right away. However, our entrees did take a while to come out. We finished our meal and got up to leave. We walked to the front of the mansion to ask if we were able to walk around a bit and see the place since we were stuck inside for our entire meal. We walked on to the patio and just as I was about to approach the railings to look at the pool, one of the employees, that I had assumed to have been a manager, grabbed my shoulder and pulled me back and said "ma'am you're in our way, step back" in an EXTREMELY rude tone. My boyfriend became upset and he told us to leave immediately. Never in my experiences of dining, have I ever been so disrespected by a staff, especially a place such as this where they are trying their best to be "classy". It seems like if you decide not to wear your most expensive clothes and jewelry that you're going to be looked down upon in this restaurant. The food was okay, but the staff are not.
Valet could have been a little better but overall great experience. Will definitely make it back again soon.
We celebrated our 10th anniversary with the most outstanding experience.
Welcoming staff, extraordinarily elegant atmosphere and exceptional food create a
perfect culinary symphony. Our server, Luciano,
was professional and most amazing.
Whether you are a local or a tourist visiting South Beach GIANNI's is a must. My only regret is that we had not been here sooner. We look forward to a return visit in the very near future.
This was our anniversary we were well looked after and the food was ok it could be so much better tho, my crab starter was beautifully presented and then my veal was a huge 15 inches piece of meat with the bone still attached and a limp salad placed in top of a hot item.. if the meat had been smaller (more appropriate size) the plate could have been dressed with care and art instead it looked like no one cared and just threw it on the plate... our shared chocolate dessert was lovely and chocolate writing for our anniversary was a lovely touch... the ambience and setting is lovely it was just the mains that let it down for us.. our waitress was very knowledgeable on the menu and looked after our table with great care
The service very slow!
We had terrible service. They automatically add tip and they never check on you. The food was dry and hard. The only good thing we had was fried zucchini; however, they did forget to bring it until after our meal came (it was an appetizer). On a positive note, the bartender made fabulous drinks and he was very kind.
Would recommend going for drinks and to see the beautiful building. ButI would definitely not recommend eating the food. Had to send food back twice!!
Full of chavs and Instagram tourists constantly doing “photo-shoots” throughout the dinning room.
Food was average. Service was average. Certainly not worth the price. These could have been acceptable if the atmosphere was sophisticated... but sadly not.
Gianni will be turning in his grave.
Hostest was very rude.
Not Carla but the short haired host. Only thing and ruined my visit
WOW, what a great way to celebrate my birthday!!I was amazed at how great everything came out & the food was A M A Z I N G! I had reservations at 1pm & was seated right away when I got there. Definitely recommend the Caesar salad , Chicken Scaloppini & gelato. Our waiter, Michael gave us excellent service & was very helpful. Besides the food, the mansion is huge and beautiful inside and out & there are great places to take pictures no matter what angle.
Definitely recommend this place! You won't be disappointed!
We missed being called for our table because we waited outside instead of near the bar. The host was amazing and got us a table despite it being late. We had the octopus and the squid ink linguine, absolutely delicious!
Great wine list, delicious food, pretty restaurant and attentive service staff.
Went on a birthday dinner and it was such a great experience, food and service was awesome
Exceptional experience! Highly recommend. We had seafood pasta and steak, the best I’ve ever had!
Wonderful experience definitely will be going back again. Our server was a tad bit slow and inexperienced but it didn’t take away from the experience.
Overpriced, Mediocre food. Still a good experience.
Amazing place me and my hubby had a fabulous time food was lovely service was lovely and the ambience and decor was absolutely beautiful well worth a visit if you are in Miami 👍🏻
We had the pleasure of visiting the Mansion for dinner. What an experience! We ate on the terrace with an incredible view of the pool and courtyard. The food was very well presented and delicious. If you get the opportunity to dine here while in SOBE do not pass it up.
Awesome dinner! Chef is a beast
My lamb chops were mediocre. But my husband loved his steak.
Our visit to Gianni”s at the Former Versace Mansion was extraordinary!
We have been waiting for so long to see this beautiful house, that when the moment arrived, we were very excited...
The mansion itself is undescriptible, you have to go and see it by yourself!
The garden, the pool, the music... Everything was “PERFECT” and fortunatelly, the service and the food exceeded our expectation!
We will recomend it to everyone who comes to Miami!!
The mansion is spectacular and a wonderful outdoor dining venue the fact the food and service match the ambiance is an added bonus