Francesca's at the Promenade

4.5
icon/ic_reviewCreated with Sketch.
1507 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Francesca's at the Promenade opened its doors to guests in August of 2009, becoming the 19th restaurant to join the Francesca's Restaurant Group. This west-suburban outpost offers guests “simple rustic cooking, friendly service and fair prices,” which has been the winning recipe at all Francesca’s locations since 1992. Our menu features the zesty, earthy cuisine of Rome and the surrounding areas of Tuscany, Umbria and Lazio. An eclectic wine list and one-of-a-kind martinis are the perfect accompaniment to an outstanding dining experience.

About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
What 1507 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.5
Service
4.4
Ambience
4.2
Value
Noise · Moderate
94% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
TB
Chicago
2 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Wonderful Dinner and Julio was a fantastic server!!!!

j
Chicago
17 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

The food and service at Francesca's at the Promenade is outstanding. We go as frequently as we can

M
Chicago
2 reviews
Dined 5 days ago
Overall 3Food 2Service 3Ambience 2

We were seated at a nice table for 2. However the sun was beaming through so brightly on my boyfriend's eyes he could not even read the menu. I understand you cannot control the sun, but maybe invest in some blinds to place on the huge glass door? We asked to be moved, and that fixed everything! The service was some what slow, but it was a busy night. The waiter was friendly and accommodating. The food was okay, but nothing amazing. I would think twice before I choose this restaurant again.

OT
Chicago
11 reviews
Dined 5 days ago
Overall 4Food 4Service 5Ambience 5

We went to celebrate our Anniversary. The staff was really friendly and everyone chipped in to make our dining experience a nice one. The bread was yummy. Crispy edges. The soup special was mushroom and we loved it. I ordered off-menu because I was in the mood for spaghetti and meatballs and it was devine. My husband’s meal was mild, but still good. We would definitely return.

J
Chicago
12 reviews
Dined on 9 October 2019
Overall 5Food 5Service 5Ambience 5

Wonderful place to enjoy lunch. They have a great 3-course luncheon meal for a very reasonable price. The food was absolutely delicious. Most of us had the Salmon entrée which was prepared perfectly. Our waiter, Wes, was great. We were not rushed and the noise level was not loud and were able to visit without yelling across the table. I can't wait to go there again.

OT
Chicago
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

Eat at this Francesca’s often. Always excellent food and great service.
Waiting to be able to see Chris again soon!!

OT
Chicago
18 reviews
Dined on 4 October 2019
Overall 4Food 4Service 4Ambience 5

Everything was very good.

HO
Chicago
21 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

What a great place for taking friends to celebrate birthdays and anniversaries.

CC
Chicago
67 reviews
Dined on 4 October 2019
Overall 5Food 5Service 5Ambience 5

We decided to try their lunch specials, they are a great price and taste delicious.

DB
Chicago
36 reviews
Dined on 3 October 2019
Overall 5Food 5Service 5Ambience 5

My favorite restaurant in a quiet area of a mall with plenty of parking. A pleasant and relaxed atmosphere. The staff is welcoming and attentive. Food is always consistent. The portions are generous and tasty. Our server, Laron, was excellent in explaining the specials and the menu.

MS
Chicago
14 reviews
Dined on 28 September 2019
Overall 4Food 3Service 4Ambience 3

Not as good as I remember from previous visits. From an unwelcome greeting at check in to the food just being ‘fine’ not great. Disappointed in this visit.

DV
Chicago
1 review
Dined on 28 September 2019
Overall 4Food 5Service 4Ambience 4

Wonderful place! Great food! Great Service! We love dining here!

JV
1 review
Dined on 21 September 2019
Overall 5Food 5Service 5Ambience 5

Went with my girlfriend for a late dinner and everything was good. Would come back again.

DB
Chicago
37 reviews
Dined on 20 September 2019
Overall 5Food 5Service 5Ambience 5

Great restaurant. Good food which is always consistent. Friendly staff that are attentive to your dining needs.
Wes, our server, explained the specials for the day and made a few suggestions. As always, they were delicious.

RO
Orange County
11 reviews
Dined on 19 September 2019
Overall 5Food 5Service 5Ambience 5

Great food and wine at a great value!

AK
Chicago
1 review
Dined on 16 September 2019
Overall 5Food 5Service 5Ambience 5

The food and service is fantastic, great bar and dining room ambiance. Beef Carpaccio is the best i've had, outside of Italy. Everything we ordered came fresh and delicious. Our servers, Randy and Kelly made our dining experience even more sweeter. Alex/Chicago

OT
Chicago
1 review
Dined on 12 September 2019
Overall 5Food 4Service 5Ambience 3

Our waitress was amazing

M
Chicago
36 reviews
Dined on 12 September 2019
Overall 2Food 2Service 3Ambience 3

Lunch combo pasta was a very small portion and pasta was too al dente any had no flavor. The minestrone was mostly broth and tasteless as well.

s
Chicago
188 reviews
Dined on 6 September 2019
Overall 5Food 5Service 5Ambience 5

Best restaurant at the promenade

Food is always Great
Service is good
Lots of value for your money

A
Chicago
47 reviews
Dined on 5 September 2019
Overall 4Food 4Service 3Ambience 5

Love coming here. Service this time wasn't what we're used to. Very slow, waiter standing and talking while we tried to keep three small kids from going insane bc we hadn't even ordered yet. With an almost empty restaurant, we would have expected more attention. Food came out fast and was very good, as usual!

W
Chicago
30 reviews
Dined on 1 September 2019
Overall 5Food 5Service 2Ambience 4

We always enjoy this restaurant. On our last 2 visits we’ve found the service to be somewhat lacking. Otherwise great place

OT
Chicago
2 reviews
Dined on 1 September 2019
Overall 5Food 5Service 5Ambience 5

My wife and I went for our 1 year anniversary and let me say, this place did an amazing job at making our night memorable. The staff was outstanding, the food was delicious. We will definitely be going back.

P
Chicago
57 reviews
Dined on 1 September 2019
Overall 3Food 3Service 3Ambience 3

We have eaten here several times and food is ok. Never nothing to rave about.

Y
1 review
Dined on 31 August 2019
Overall 3Food 1Service 5Ambience 5

The food isn’t that great for the price we paid. Kind of disappointed 😔

L
Chicago
20 reviews
Dined on 31 August 2019
Overall 5Food 5Service 5Ambience 5

Overall great restaurant service and food was amazing! Will definitely be back soon!

TB
Milwaukee
2 reviews
Dined on 25 August 2019
Overall 5Food 5Service 4Ambience 5

We stumbled upon this restaurant 3 yrs ago when we were in the area, and have been trying to remember where is was ever since. This weekend we found it and had an amazing lunch. Glad to see that they still are serving great food.

SR
Chicago
8 reviews
Dined on 24 August 2019
Overall 5Food 5Service 5Ambience 5

The food was excellent and great value. Our wait person was very attentive and very helpful when ordering. We look forward to returning.

OT
Chicago
3 reviews
Dined on 23 August 2019
Overall 5Food 5Service 5Ambience 5

Wesley was our server and he and his sidekick were awesome!!

KP
Chicago
9 reviews
Dined on 23 August 2019
Overall 3Food 4Service 2Ambience 4

Went to dinner with friends. We have eaten here on numerous occasions and continue to come back because of the food and service.
However last night the food was good as usual but the service was way off. Some of the drinks were left on a tray in back for over 20 minutes while other’s had theirs. Wrong appetizer’s
delivered and eaten as no one at the table were sure what was ordered. Server was gone for extended periods of time without
checking back. Second round of drinks took way to long to be delivered. Not a total bust as we enjoyed ourselves, just not
the experience we have come to know and expect from here.

HO
Chicago
22 reviews
Dined on 23 August 2019
Overall 4Food 4Service 4Ambience 4

As always I have been visiting this restaurant it’s a great place especially during the Happy Hour

G
Chicago
5 reviews
Dined on 23 August 2019
Overall 4Food 3Service 5Ambience 5

Glutenfree penne pasta was overcooked and falling apart

JD
1 review
Dined on 17 August 2019
Overall 4Food 4Service 4Ambience 4

Our meals were delicious. Had a nice time with friends and we will definitely be back.

MP
Chicago
3 reviews
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 5

Food and service is always excellent. It is relatively easy to get a table without a reservation.

LB
Chicago
3 reviews
Dined on 16 August 2019
Overall 5Food 5Service 5Ambience 4

We brought friends with us and thoroughly enjoyed cocktails with happy hour specials...we had a great time and would definitely come back. Miss the happy hour drink specials.

M
Chicago
2 reviews
Dined on 12 August 2019
Overall 5Food 5Service 5Ambience 5

Excellent salmon and walleye dishes. The bread is always the best. Francesca's also offered a back to school special for teachers which was a big plus!

IA
1 review
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

Stash & John took care of us on our 35th anniversary. Thank you.

KD
Chicago
22 reviews
Dined on 8 August 2019
Overall 5Food 5Service 5Ambience 5

As usual, Francesca's did not disappoint.
A warm greeting, quick seating and an attentive wait staff is always a plus.
The ever-changing menu, which they accommodate without a second thought, is a joy to experience.
Highly recommend!
The salmon with avocado relish (my description) is out of this world.

e
Chicago
8 reviews
Dined on 7 August 2019
Overall 5Food 5Service 5Ambience 5

The Francesca salad was delicious, we always have a wonderful meal here

b
Chicago
15 reviews
Dined on 29 July 2019
Overall 5Food 5Service 5Ambience 5

The lasagna on National Lasagna day, for $10.00, was perfect. Our service was great too.

s
1 review
Dined on 29 July 2019
Overall 4Food 4Service 3Ambience 4

great food. Lasagna day $10.00 such a value. But they brought out the wrong type but rectified it quickly by getting us the correct one asap.

1
2
3
38

Tweets by Francesca's at the Promenade