Francesca's at the Promenade

4.5
1456 reviews
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$30 and under
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Italian
Top tags:
  • Good for Anniversaries
  • Lunch
  • Special Occasions
Francesca's at the Promenade opened its doors to guests in August of 2009, becoming the 19th restaurant to join the Francesca's Restaurant Group. This west-suburban outpost offers guests “simple rustic cooking, friendly service and fair prices,” which has been the winning recipe at all Francesca’s locations since 1992. Our menu features the zesty, earthy cuisine of Rome and the surrounding areas of Tuscany, Umbria and Lazio. An eclectic wine list and one-of-a-kind martinis are the perfect accompaniment to an outstanding dining experience.

About the Francesca’s Restaurant Group: Founded in 1992 by Restaurateur Scott Harris, Francesca’s Restaurant Group has grown from a small, welcoming Italian restaurant on Chicago’s North Clark Street to a restaurant group of 5 concepts across 25 locations in 3 states. Based in Chicago, Francesca’s Restaurant Group currently owns and operates 18 Francesca’s Restaurants, 4 Davanti Enoteca's, Disotto, Fat Rosie’s and Hillgrove Tap.
What 1456 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.5
Service
4.4
Ambience
4.3
Value
Noise · Moderate
98% of people would recommend it to a friend
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SD
1 review
Dined 5 days ago
Overall 4Food 3Service 4Ambience 4

We were surprised the place wasn't that busy for a Saturday evening in a shopping center. Seated promptly and waiter was attentive. One in our party ordered what was supposed to have been "cream of crab" soup. It was not. I personally ordered the halibut entree. Should have asked if it was fresh - my fault. The texture was not flaky, and had a slight ammonia taste. Should have sent it back, but did not want to cause a problem with my guests dinners. No anchovies in the caesar salad.

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CM
Chicago
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 4

Great food & service. Seating & ambience was nice, but it was a bit on the noisy side with a rehearsal dinner nearby. My favorite thing about this place is that they can cook you up staples and other recipes you may be able to think up that aren't on the menu. Very accomodating.

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OT
Chicago
1 review
Dined on 9 July 2019
Overall 4Food 4Service 4Ambience 4

An enjoyable evening. The food is reliable, portions large enough to share.

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L
Chicago
1 review
Dined on 7 July 2019
Overall 5Food 5Service 5Ambience 5

Great location plenty of parking, excellent food with wine selections. Our server was great.

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OT
Chicago
3 reviews
Dined on 6 July 2019
Overall 5Food 5Service 5Ambience 5

Alex and Angel are the Beat!

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M
Chicago
2 reviews
Dined on 6 July 2019
Overall 5Food 5Service 5Ambience 5

Courteous and professional service. Fewer entrée selections than expected but all well thought out choices. The chef indicated they would create any dish not on the menu if they have the required ingredients.

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SB
Chicago
13 reviews
Dined on 27 June 2019
Overall 5Food 5Service 5Ambience 5

Long time friends looking to catch up. We were not rushed. It was wonderful.

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N
Chicago
4 reviews
Dined on 21 June 2019
Overall 5Food 5Service 5Ambience 5

Food was excellent..
Good location
Service was great...
All six of us left the restaurant quite satisfied...

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p
Chicago
35 reviews
Dined on 16 June 2019
Overall 4Food 4Service 4Ambience 4

Food was delicious.

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OT
Chicago
2 reviews
Dined on 16 June 2019
Overall 5Food 5Service 5Ambience 5

Father s day

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J
Chicago
6 reviews
Dined on 16 June 2019
Overall 2Food 1Service 3Ambience 2

The only thing good is that fathers ate free. The food was lukewarm and not very tasty. Salads fair. Gelato was half melted. Very disappointed. We love Francesca’s in Palos Park! They have great service, food is always good and they are much more accommodating. Won’t go back to Bolingbrook.

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T
Chicago
16 reviews
Dined on 15 June 2019
Overall 4Food 4Service 4Ambience 4

We had the calamari it was very good. The main course was also very good and the dessert. We will be going there again

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J
Chicago
9 reviews
Dined on 14 June 2019
Overall 4Food 4Service 5Ambience 3

Food was very good, service was excellent and atmosphere it was OK. We had one party a few tables over that was very loud but they left about a half hour after we got there.

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JH
1 review
Dined on 11 June 2019
Overall 5Food 5Service 5Ambience 5

Service and food was outstanding. Very happy with everything.

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JS
1 review
Dined on 9 June 2019
Overall 5Food 5Service 5Ambience 5

Food was delicious & so fresh. Our server Mitchell was amazing!!!

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C
1 review
Dined on 8 June 2019
Overall 3Food 4Service 1Ambience 4

My friend and I had a very similar experience to some other recent reviews. There were several little gnats flying around and landing in our food. The food was very good, as it typically is here. I highly recommend the Salmon Alla Fresca. It is one of my favorite dishes at any restaurant. However, the most disappointing part of our dining experience was our server. The rest of the wait staff (the gentleman who brought our food, the ones who cleared plates) were very nice and attentive, but our actual server was quite the opposite. He was visibly annoyed when we asked for anything and rarely returned to check on us or refill drinks. He seemed upset that we didn't order alcohol/dessert. It made the meal quite uncomfortable.

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AS
Chicago
2 reviews
Dined on 8 June 2019
Overall 5Food 5Service 5Ambience 5

Excellent meal all around!! Great bottle of wine to go with it! Highly recommend!!

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OT
Chicago
11 reviews
Dined on 5 June 2019
Overall 2Food 1Service 1Ambience 4

Flies everywhere.. and service was hit or miss. We were seated at the back of the restaurant behind the bar and server didn't stop by as frequently as other tables. The flies kept landing in my food.. disgusting

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JP
St. Louis
8 reviews
Dined on 31 May 2019
Overall 5Food 5Service 5Ambience 5

This was our first visit to Francesca’s at the Prominade. We had just arrived in Bolingbrook, IL and was looking for a place for a nice but not too expensive dinner where we could also enjoy wine with our meal. We were glad we found the restaurant on Open Table and could make a reservation for 15 minutes from the time we booked it.

We were very happy with the restaurant! Jordan, our server, did an outstanding job. When the wine we ordered was not immediately available, Jordan conducted a search and found us a bottle. The food was outstanding. Jordan explained that they made each meal from scratch, including the sauces. I had soft shell crab tempura as my appetizer, and linguine with shrimp, scallops, clams, and mussels in a cherry tomato slightly spicy sauce (both on that night’s menu). My wife had Caesar salad (also on the menu), and the kitchen prepared chicken piccata with artichokes as an off the menu order.

We would recommend the restaurant very highly. Dinner for two, including a cocktail, bottle of wine, and tip was approximately $125.00. We would go there again.

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KC
1 review
Dined on 30 May 2019
Overall 5Food 5Service 5Ambience 5

The staff are always patient and kind no matter how busy they are. Food ALWAYS delicious. Serving sizes are superior!! Never ever disappointed.

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KB
Chicago
6 reviews
Dined on 26 May 2019
Overall 5Food 5Service 5Ambience 5

It was a perfect Sunday afternoon. Both the salmon and halibut was excellent!

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GD
Chicago
4 reviews
Dined on 21 May 2019
Overall 5Food 5Service 5Ambience 5

Calamari and carpaccio a must, great service and meal was very good.

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OT
Chicago
1 review
Dined on 17 May 2019
Overall 5Food 5Service 5Ambience 5

Fantastic all around! Loved it

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J
Chicago
7 reviews
Dined on 12 May 2019
Overall 2Food 2Service 2Ambience 2

We received our appetizers and they were tiny gnats flying around in the food. They kept landing on our plates and in the food and it was very unappetizing. We told our server who simply shrugged his shoulders and asked us what he wanted us to do about it. We should’ve walked out of that point,But then I read directed the question to him and he said “I will figure something out.” There was never any deletion from our bill, nor was there any apology about the food. It was Mother’s Day and it was a terrible experience for me.

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BS
1 review
Dined on 12 May 2019
Overall 5Food 5Service 5Ambience 5

Our Mothers Day experience was wonderful! The food was amazing! Everything fresh, warm and delicious. Waiters constantly refilling items. This was my favorite Mother’s Day dinner ever!

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JN
Chicago
1 review
Dined on 12 May 2019
Overall 4Food 4Service 5Ambience 5

While the food was good on the buffet, I think it was a bit over priced. The last few years I’ve been to other brunches with similar food and the price has been 7-10 dollars less. Those also included Memosas or Bloody Mary’s

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PS
Chicago
3 reviews
Dined on 12 May 2019
Overall 5Food 5Service 5Ambience 5

Laron was attentive, humorous and professional! Thanks!

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OT
San Diego
23 reviews
Dined on 11 May 2019
Overall 5Food 5Service 5Ambience 5

Great food and wonderful service. Monica was our waitress and she was spectacular. Very professional and kind and interacted with our kids and their special requests. Thanks so much! We will be back!

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KR
Chicago
27 reviews
Dined on 11 May 2019
Overall 5Food 5Service 5Ambience 5

Delicious food, good service and great value

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OT
Chicago
1 review
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 5

Great Service and food!!! Wonderful dining experience!!

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IT
Chicago
11 reviews
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 4

Very nice staff. Accommodated our requests. Food was delicious!!

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t
Chicago
148 reviews
Dined on 9 May 2019
Overall 5Food 5Service 5Ambience 5

Thank the restaurant for the excellent Nurses Day dinner and recognizing nurses

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A
Chicago
45 reviews
Dined on 8 May 2019
Overall 5Food 4Service 5Ambience 5

We love this place. The food is always amazing, and their "kids' menus" actually has REAL food on it. We will return over and over for the kids' salmon with broccoli! It's a favorite for both my boys. The service always goes above and beyond, and half price wine bottles on Wednesdays is a wonderful touch! I will say that this time I ordered the strip steak, and I don't think I will order it again. I thought with the "bathed in garlic butter" description, it would be delicious...but it was actually kind of plain. The half chicken knocked my socks off last time, and for $20 less, what's not to love!? Go with the "knock your socks off half chicken!!"

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m
Chicago
17 reviews
Dined on 4 May 2019
Overall 5Food 5Service 5Ambience 5

The food is ALWAYS consistent and the service that Alex and Angel provide is second to none !!

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GP
Chicago
13 reviews
Dined on 4 May 2019
Overall 2Food 3Service 2Ambience 1

The staff refused to deal with the drunk guy sitting at the bar yelling. Upon further observation the yelling drunk guy was a friend of the manager.

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DB
Chicago
23 reviews
Dined on 30 April 2019
Overall 3Food 3Service 4Ambience 3

Both the entree orders were not good, plus the gnocchi suggested dish was not cooked completely through. Our waiter was good, but disappeared for long periods of time.

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CF
Chicago
8 reviews
Dined on 27 April 2019
Overall 5Food 5Service 5Ambience 5

We had an amazing dinner with friends at Bolingbrook Francesca’s. Waiter Mr. Marshall was the best! Great service, delicious food, perfect red wine to compliment meal.

Thanks Marshal!
DW

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CC
Chicago
7 reviews
Dined on 25 April 2019
Overall 5Food 5Service 5Ambience 5

Food was very good the restaurant was very nice and our server was excellent

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P
Chicago
32 reviews
Dined on 25 April 2019
Overall 5Food 5Service 5Ambience 5

Great food and amazing lunch special. Only $18 for soup/salad, entree and desert! Wow!

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OT
Chicago
2 reviews
Dined on 24 April 2019
Overall 3Food 5Service 1Ambience 4

We were the 1st people to be seated and once again our service was absolutely horrible! (The waiter wasn’t even stopping by to apologize he decided it was easier to just avoid our table instead) We were on a business meeting and it took extremely long to get our food and even longer to get our desserts. (We were there for over an hour and a half) I loving bringing customers here because the food is delicious but they need to change their service as our party of 6 was literally sitting around the table waiting for our food way to long.

Also I asked for no mushrooms with my salmon and they were supposed to give me asparagus as a substitute and that didn’t come out correct so I waited for that as well.

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