Fortnum & Mason Gallery Restaurant
Lovely experience, excellent food, service and atmosphere
Annual meeting with friends in London to celebrate. The service was great and the food delicious. Especially the soup was a wonderful experience! Loved it!
The Gallery Restaurant is set at the back of the Ground Floor of Fortnum and Mason's with an open plan arrangement. The Service was excellent with attentive friendly staff, while the food was of good quality and well presented the Menu and Wine List were limited. Would recommend for a comfortable meal, close to Piccadilly and the areas many attractions including the Royal Academy opposite.
Our visit 20/2 was overall very good. However, a small mess up with our order meant we were waiting over 30 mins, what saved the day was a senior team member who apologised very quietly and confidently and gave us on the house a extra drink each. This mended the situation, so I thank you, The Gallery Team for looking after my mum and I on a special day! Thanks we will be back soon
On the occasion of my mother’s 91st birthday I booked a table in the restaurant. She has been a life long lover of Fortnums and has many happy memories of the store. The service was slow, and I had to ask twice for water as I was on medication.
Service & meal was exceptional.
The service was extremely slow. Not one member of the staff actually came to us , we had to stop them whilst they were serving or clearing tables for drinks, food and then the bill.
We had a table for 4 booked 15/2/20 at 12:15
Always enjoy going to this restaurant for the ambience, food and the service and value.
Staff were attentive and efficient. Food was incredible. Would be good to have bread served automatically with the starter of soup. Well done.
Great restaurant and venue, always love going there
We went for breakfast. I had Eggs royale which was very good but slightly disappointed there was no “full English” option. Coffee was in quite small cups.
A most enjoyable meal; good value, good service and the staff were very helpful in providing my wife with gluten-free items. It was our first visit; but it will not be our last. Thank you.
Just love going to Fortnum and Mason, amazing store with so many restaurants to choose from. My friend and I had lunch in the Gallery Restaurant to celebrate our birthdays. Great ambience, food was great. Service was good too. After lunch we were given a piece of cake with two candles with Happy Birthday written in chocolate. We thought that was a lovely touch.
The restaurant looks very tired.
Staff were over-zealous and tried to rush us into ordering. Food, which was ok, but nothing special, arrived with almost indecent haste. Drinks list was whipped away before we had time to choose and I had to ask for it back.
Having been asked several times if everything was all right we were thankfully then left alone. Getting the bill and paying it was tortuous. I was tempted to start walking out to see if that would provoke some action. I shall not be coming back.
The food was really great! And the atmosphere was so comfortable that my friends and I had nice afternoon there!
Very nice food, in a relaxed setting, with very good service, offering very good value for money, in the heart of the West End. Super. Will be making this our regular venue for pre-opera/ballet/theatre dinner for our trips to London. Highly recommended.
Fantastic individual service as always adds to the beautifully cooked and presented food. A great way to start the day.
The food was very good. The service to the table was acceptable but the drinks extremely slow... the initial beers were brought when we were mid way through the main course and the wine we had to ask for at the end of the main course.
We had a 3-course For The Love of Food on a Sunday lunchtime. Everything was perfect, with the only exception that we felt a bit too full at the end of the dessert. Other than that, it’s really good!
Had a lovely lunch, requested a table by the window, no trouble, absolutely charming staff. The two course set meal with wine was excellent value and our waiter was very helpful.
I took my mum for her birthday. We both had a good time. The food was great. I was very impressed with the service and their understanding and care over my gluten-free preferences. I will definitely return
Fabulous. Staff attentive. Food just delicious. Great value for a famous store restaurant. Wished we hand had room for dessert
Always enjoy lunching at Fortnum’s when we are in London. Dined from the a la carte menu this time and everything delicious
No longer the selection is very small and the quality more than average. It used to be excellent and to offer a large selection........NO LONGER
We were given a window table which was very nice and the Welsh rarebit and salad,which came quickly was delicious. The Sancerre we drank was very good indeed and we finished our meal with a chestnut tart. Will be going again as it is a very pleasant place in which to have lunch!
I met a friend for a special Birthday lunch at the Gallery Restaurant. We both had the fillet of brill and it was absolutely delicious. The champagne and wine we had were excellent too. Great, friendly service in a lovely atmosphere.
They could more on the plate on some of the dishes. Maybe some background music. Staff were lovely and friendly as well as professional.
Great food and service. Would always recommend Fortnum.
Love everything here especially desserts. We got there at noon before the rush and got seated right away. Scotch eggs are absolutely delicious here! Highly recommended.
Good, attentive service. The set menu offers excellent food at an attractive price and nice that it includes a glass of wine!
Booked the table and arrived a little earlier but shown straight in for lunch. Very good service and the food was lovely. Good choice.
Always great service and delicious food. The Jerusalem Artichoke soup is my favorite!!
Enjoyed hanging a leisurely lunch as the staff were not in a rush for us to leave
Fish and chips were outstanding
Food and service excellent and the set price menu is a good option and good value
Staff were efficient and friendly, food good, my pot of tea was not quite hot enough so got cold quickly.
Its always my treat when I am in London for a couple of days and it never ever dissapoints
We come to F&M every year and usually have a table for 7/9 for two consecutive lunches- last year I complained and got no response, this year we tried again- cold soup, dire service and terrible attitude- we cancelled the table for the second day and went elsewhere. Our local restaurant at home gives better service. We will not be back unless things change- I did this survey last year and you didn’t reply so I am not holding my breath. A real disappointment- will let friends know
The three of us found the service presentation and food quality of a very high standard, and we certainly are also thinking the fish & chips looks great , be back again, must mention 3 course menu looks fair value,
the only tiny whinge was with the smoke salmon choice initself great but very tiny portions of sourdour bread to balance the salmon.
For me you can't beat the buck rabit. thank you and lets all enjoy 2020.
Alan J Robertson
Very busy when I was there,waitresses helpful, and pleasant although rushed off their feet at times.Food was good, and atmosphere noisy and happy. Great views from the Windows.
Excellent food as always at quite a reasonable price. Very delicious artichoke soup with truffle that is to die for. Top notch service. Only fault is that it is very busy and crowded due to popularity so would recommend reserving in advance.