Chop Steakhouse & Bar - South Edmonton - Ellerslie Rd
Welcome to Chop Steakhouse & Bar near Edmonton International Airport - Edmonton’s best steak dinner located beside the Sandman Signature Edmonton South hotel. Whether you’ve come to connect with friends and family, do business with travelers from across the globe or simply take in famous Edmonton sights like West Edmonton Mall or Rogers Place Arena, home of the Edmonton Oilers, you’ll be glad you put us on the menu. On Ellerslie Road near Gateway Boulevard, we're just a short drive to Edmonton International Airport and minutes away from entertainment at Cineplex Odeon Theatres and shopping at South Edmonton Common.
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The other day I went to the Ellerslie Road location as that was my last husband's favorite restaurant location. I booked a reservation for myself and my sister as it was the 1 year anniversary of my husband's passing.
The service and food was way below the standards that I have received in previous visits at this location. Not sure if the service was horrible because the waitress was pregnant and tired but she was not overly friendly, most of the time the only time we saw her was when she came to fill up our glasses with water other than that she was not really there to check on our meal or if we needed anything.
I ordered the Maple Bourbon Haddock which I always order when I go there. But this time, all I could taste was the bourbon that was also poured on top of my mashed potatoes. It was almost like the bourbon was not reduced enough. When the waitress came to check on our meal she I looked up and smiled and then when I was going to tell her she walked away. My sister even commented that she walked away before we could really say anything.
So I ate my meal and just paid for the bill. I was so not impressed that on a really difficult day where my sister went out to have a nice dinner we did not get that and so when the waitress asked if we wanted dessert, we left and went somewhere else.
I am not sure I would come back after this one horrible experience. Really disappointing.
Victoria, I'm sorry to hear your last visit was a disappointment after years of great experiences. I have already spoken to your server as well as the culinary team from that night. It was a good coaching moment for us to refresh on the haddock recipe and maple bourbon butter sauce. I would love to personally speak with you regarding your visit; could you send me an email (firstname.lastname@example.org) with your contact information so that we can get in touch sometime this week? - Nick Lischka, GM
Our server was great! Food tasted good and wasn’t too busy for a Sunday night. We sat in the lounge so was a bit louder than the dining room but everything was good!
James, thanks for the great review! If you remember the name of your server I'd love to give them a shoutout on your behalf. You can respond right here on OpenTable, and we hope to see you again soon! - Nick Lischka, General Manager
Nice valentines out , food was good, service was great . Value wise it’s a little pricy 143 for 2 people is high only 1 beer and 1 glass of wine a small steak and a piece of salmon .
Thank you for the five-star review and for the detailed feedback. If you have any questions regarding your bill I would be happy to answer them for you, and we do hope to see you again soon! - Nick Lischka, General Manager
Our meal was good.
Thank you for your feedback. I'm sorry to hear that the food wasn't amazing on your last visit. Can you please send me your contact information and some more information regarding your last visit? I'd love to get in touch with you to see how I can make things right again. - Nick Lischka, General Manager
The service and atmosphere was great the staff friendly. The food was not good at all it was so salty . For what you get the value should be a bit better. All in a day of learning .
CRMP, I'm sorry to hear that the food let you down on your last visit. If you could provide me some more information regarding that experience, I would be happy to see what I can do to get you back in to give us another shot. You can either respond here on OpenTable or send me an email, email@example.com. Thanks for your time. - Nick Lischka, General Manager
Best prime rib we’ve had in a very long time. Service was efficient and personable. Menu had great choices for Valentine’s Day. Second time for Valentines Day for us. We’ll definitely return! (Edmonton Ellerslie location).
Thank you for the five-star review! I'm glad to hear you enjoyed the special feature menu, the food, and the service. We will have another feature menu launching in the next few weeks - something we've never done before! Keep your eyes on our social media for details, and we hope to see you again soon! - Nick Lischka, General Manager
This was our first time at Chop and we were not disappointed. The staff were amazing very attentive but not annoying. Best steak I’ve had in a lot time. It was a great experience.
Thank you for the excellent review! Please come see us again soon! - Nick Lischka, General Manager
First time, or steaks were perfect
Great meal and the atmosphere in the lounge on Friday evening is just right. Steaks and seafood were cooked spot on, will be back soon.
Good for all occasions.
One word. Salty!
I should have taken a picture of the wedge salad. It was drowning in ranch dressing and it had about a half a pound of bacon bits covering it. It didn’t look nice and it didn’t taste good at all. The server must have been busy because she didn’t come around to check until we were all finished. The basil tomato soup was fantastic. I wish I had ordered it instead of salad.
The entrees were salty as well. My filet was cooked to perfection and the veggies were all very nicely cooked. Everyone enjoyed the meal with the exception of everything being over salted. Someone has a heavy hand in the kitchen I think.
Desserts were very good. Got the trio so we tried them all. Very tasty.
We were disappointed to find out upon arrival on New Years eve that the high bar tables and stools in the lounge were replaced with low tables and chairs, restaurant style.
We felt like we were sitting in a canyon or surrounded by giants as we had to look up at all the waitresses and people sitting at the bar.
An elderly couple sitting next to us at the same kind of table could hardly stand up to get out of their chairs because they were so low.
This is a lounge, not the restaurant side so put back the high bar tables and stools.
Lorne, Thank you for the feedback. Typically we do have the high-top tables in the lounge but on special nights like NYE where the majority of reservations are parties of 2, we make a few changes so that we can allow more guests to dine at Chop. Next time you come in, the high tables will be there, and you can always request your favourite spot when you call in or make your reservation online. - Nick Lischka, General Manager
The service and food was superb and it was a very busy New Years Eve. Steak was incredible! Highly recommend Chop on Ellerslie!!
Went for dinner on New Years Eve and the restaurant was packed with folks coming and going. We had reservations for 545pm but didn't get seated until around 620pm. We didn't have an issue with this as this was understandable being New Year's Eve. The dinner (blackened sirloin and prime rib) was outstanding and was cooked to perfection. I was very impressed as it was very busy! I would definitely come back again.
Our server was excellent. He was absolutely great. Everything about our meal was superb. We usually go to the Keg so I thought we could switch it up. It was a great choice. I had the equivalent of the Teriyaki Sirloin Classic and my meal was every bit as good. Actually, it was better. My husband had the big bone-in rib steak and he said it was very good. He’s the tough one. The Keg is at around 50% on that steak with him. Chop is 100%. Our friend had the sirloin Oscar and almost licked the plate! Three different meals and Chop hit the mark for all three of us. An excellent meal. We all had a glass of wine, dessert, and I had a cappuccino. They shared an appetizer. The bill dead $200. I think that’s quite excellent based on what we all had.
Our server was awesome and the meal was delicious
Good food. Good service. Very chilly in restaurant.
Great service - staff were wonderful! Allie in the restaurant took great care of us.
The food was fantastic but the noise level was very high, much more so than the last time I was there. It was still an enjoyable evening
Went to celebrate my birthday. The ahi tuna appetizer was very good. Chop always does great steaks & the filet mignon was no exception. I also got a free dessert of my choice & the chocolate souffle was very good. Chop is a great place to celebrate as they fuss over you but don't make the celebration a public thing. And the food is always good.
We had a wonderful server who was a great listener. She offered great suggestions with dietary restrictions. Delicious food, best steak ever!
Hoppingby, thanks for the kind words! Glad the food and service were up to your standards! - Houston, Assistant Manager
My friend and I sat at the bar (lounge as they referred) and were immediately greeted by the bartender. She was quick to recommend if requested and was always attentive. Service was excellent. As the name suggests they do predominantly offer red meat. My friend ordered the filet and I opted for the prime rib. Both pieces of meat were good and the sides offered were also good. All in all a good meal with great service.
Tater, thanks for the thorough review from your visit in! Glad to here the food and service met your expectations! We do have a variety of other entrees to go along with the steak options, my favorites being either the Chicken or Shrimp Linguine We will aim for that 5th star on your next visit! - Houston, Assistant Manager
This was our 8th visit to Chop, Ellerslie in the last year, and as usual the highlight was the food. Not sure if their policy has changed with regards to special events, but even though we noted on our reservation this was going to be a Birthday celebration, there was no acknowledgement by the host or the server. Not that this made the celebration any less for our birthday guest, but it was a bit surprising to the rest of us, having celebrated 4 birthdays and 2 anniversaries there in the past year.
First time for us to try late night date. We ordered steak bites, chicken wings and crab cakes. I didnt like the crab cakes because of the distinct smell, but i love crab legs, though.
The pina colada was great!
It was ok but it would not be my first choice for steak
We celebrated my husband’s birthday. Food was great! We didnt order dessert because we were having dessert at my daughter’s house afterwards. Instead, we were given complimentary dessert card for next time and my husband’s wine was complimentary, too!
Thank you so much! You made our celebration extra special!
Poor service (no bread until after appetizers came, no cutlery until appetizers cooled off, meal came before we finished our appetizers). Poor food quality- bread that was still frozen served with the appetizer, extremely salty/inedible Demi glacé for the tenderloin, one steak cooked properly, the other one was under cooked, greasy topping on the escargots and also on the baked tomato accompanying the steaks. No recognition of issues we experienced - expected the manager to speak with us after the issue with the bread, but did not see them. Received a complimentary dessert as it was a birthday dinner, but the creme brûlée had an odd consistency - not creamy as we expected. Also the bill did not include any discount.
Hi LCandAC, I'm very sorry you felt as though your experience here on your visit was filled with these errors. On a day with lots of positive food reviews yours immediately stood out to me. If you are able to get back to me with your bill number and server name, I would really like to dig into this further. The manager who was on the night of the 5th was not made aware of any of these issues, and considering there was many of them, we wish to speak with the server to ensure that they let us know
Excellent meal. Little pricey but very good
They really went all out to ensure we were happy.
The service and food and staff are outstanding . Manager Nick also goes out of his way . We are there a few times a month .
Tammy, thank you for the glowing review and rating! I will pass on the praise to Nick! - Houston, Assistant Manager
Overall fair to meh. We were a party of 6, only two people had a decent meal. Soups were cold, steak bite appetizer was so gross we had to send it back. They also were full of msg and made people sick. Would never bother to stop here again.
Excellent as always! Loved the private dining room. It was a very nice surprise that they brought out a plate of fruit and veggies for my toddler right away.
I go to chop quite frequently and I always have a great meal with great service. I appreciate that they are so accommodating for my children and that they offer a kids appetizer before their meal.
Food was excellent, server was very friendly and knowledgeable about food and wine. Food arrived on time everyone had a pleasant experience.
All our food was delicious - but the steak was amazing! Im already planning our next visit :)
Great service and fantastic food
Had a wonderful first date.
Amazing experience. Service was top notch, food was excellent and we were treated very well.
Thanks for the Happy Birthday dessert for my dad! (the card signed by all the servers was an sweet touch). Food always comes hot and served with a smile. :-)
First time to Chop. Felt right at home as soon as we walked in the door. The service and food was excellent. Everything was top notch. Will definitely be going back. $$$
Service was fast and the food was fantastic. We Will definitely be back.