Recently something changed. Aside from always good pies, food is very average, declined quality and bland. Octopus was overdone and rubbery and not eatable at all. Pastas had some new unappetizing bitter smell and taste. New kitchen staff?
Outstanding food, average service.
Several friends have recommended Bricco and I had yet to try it. It’s a nice, casual spot catering to all - families, young & older couples and a friends night out. The menu offered a variety of options. I’d definitely return to try something else.
Excellent food and service. I’ve been here a couple of times now and have been very pleased with the food, atmosphere, and overall experience. Recommend making reservations as it gets busy at times.
Majority of seating is very tight. Tables and booths for two are much too small to hold food, wine, etc.
Happy hour/bar noise is really overpowering for nearby diners. Difficult to have a dinner conversation. Food is very fresh and appetizing. Good wine list.
Overall, our experience was favorable. Service could have been better/more attentive.
Overall fantastic meal and service. The grilled Octopus was delicious for appetizers. Never had a bad meal at Bricco. Highly recommend with friends or family.
Birthday lunch! Love the Kale salad and my sister had the lobster grilled cheese that was wonderful! Great service, always a good experience!
Wonderful food and great service. Exceptional ambiance.
Everything was outstanding! We always love dining at Bricco..
I went for NYE and they were out of several different main items, side dishes and bread. We started with the sliced prosciutto, which was delicious. My husband and brother-in-law both had the rib eye steak which was overcooked. The meat was not even close to the medium rare that they both ordered. My sister got the roasted chicken, which was excellent. I had the pasta dish with sausage and chicken ground up into the sauce. The sauce tasted like it came straight out of a can of spaghetti o’s. It was inedible. The waitress was super throughout all of this and apologized profusely. She made sure that our desserts and coffees were comp’d and gave us a $25 coupon to use for the future. I adore the Bricco in West Hartford. The only reason I will go back to the one in Glastonbury is to use the coupon on the roasted chicken. Would never go back for a special occasion or a holiday.
New Years eve
The service was poor again in a span of 4 days. I think Bricco’s will be falling out of our rotation of restaurants for a while. We will check back in 3 months to see whether they have cleaned up their act.
Server didn’t seem to want to work, but food was goood.
The fryer was broken, so a lot of the menu wasn’t available
Romantic seating at a bistro table in the bar area with great food & drinks!
we had a reservation and thus were seated immediately- the waitress came right over and explained a few menu items to us (we asked). When our entire party was there it took a while for her to return to take our order. I thought the food took a bit long to arrive and some of it was no longer hot- barely warm BUT everyone was very happy with the taste and the quality of the dinner items. As restaurant price go, I think the prices are fair. We stayed and chatted for a while with no pressure to leave- that was nice!
Everything we had was very good but at 6:30 pm they were out of all our first choices!
Bricco’s has fallen on hard times for sure , it used to be one of our favorite restaurants. The food is cold and the service is poor. The server was more interested in the football game on tv than he was in us. Also, it seemed every time he came by our table I could not get a word in edgewise.
Restaurant was very noisy; food was good but it took a very long time for our main meal to be served
For food yes. Christmas Eve was horrible service… They couldn’t leave soon enough… The food was good but the kitchen had checked out for the holiday
It was a lovely meal and great service.
The food is great, the service is great and the prices at lunch are very reasonable for the quality of the food.
Greeters up front had an issue with my reservation and assumed I had the wrong restaurant, come to find out they had just previously seated the rest of my party and had no idea. Some of the steak dishes were like warm. Our server however was awesome.
Way understaffed. Never got a refill on water. They forgot to bring dessert menus. Underwhelmed
Amazing food, great service!
Parking was tough. Restaurant was full. (It’s the week before Christmas.). Service was still prompt and friendly. Both beer and food arrived shortly after ordering. Pasta was very good.
Staff was great helping each other out. So we never seemed to wait for help.
Exceptional food and service!
Always welcoming, always great atmosphere and GREAT FOOD! my personal favorite is lamb meatballs and a sambucca, perfect combo.
Always a great experience and food. Our waitress was very accommodating and a pleasure. Frankly everyone was great. We do go to both Briccos but have come to prefer Glastonbury due to reservations and open table. Tends to be less political getting a table. Thank you!!
Very noisy, but it is the holiday season. I couldn’t hear my husband speaking across from me at a small table.
As always great meal,great service!
Maria is an outstanding server and assured that our visit was top notch. Food, Service, Ambiance all first class!
Service a little slow but food good as always!
Just a fantastic meal! Bartender Jamie and Waiter James were awesome!! Crème brûlée was to die for!
Phenomenal restaurant! The food and service was exceptional!
Always have to wait here regardless of when your reservation was made. However, the wait is always worthwhile. Staff is friendly and food is very good. A regular spot for us for dinner. Parking always difficult.
Went to Bricco Trattoria with 4 other people so we mostly ordered appetizers, salads, pizzas and desserts. Appetizers and desserts were excellent but wish I ordered a dish instead of the pizza and salads. Will definitely try again. Service was excellent and the atmosphere is very nice.
Excellent. Best of ingredients
Parking availability is crazy. Competition for a spot almost had someone backing into us!! Solution needed. People are cutthroat pursing parking spots.