Bossa Nova on Sunset - Brazilian Restaurant
The food here is out of this world. Great service, and fun retro vibe!!!
Bossa Nova is always great for a delicious meal --I normally go to the West Hollywood location, this was the first time in a long time in Hollywood. Glad we went, quick service and tasty food. The waiter, Dash, was great. Hope to see him again!
The service was exceptional from start to finish
Everyone enjoyed their starters, entrées and yummy desserts
The service was exceptional, they anticipated our every need
We never had to wait or flag down a server, when needed they magically appeared, which is very unusual in this day and age
If you want to make a reservation here, and it happens to be a holiday, and you call and confirm think again. Not only did we pay for an uber to travel to this restaurant, we were greeted with unapologetic rudeness from the staff memebers especially the Manager, Gabriel, I believe her name was. Initially the staff gave us the run around and then let us know that there was a mistake (on their part) and that the reservations we had (which were made weeks prior) was not valid. the manager (Gabriel) Then came to talk to us, and smuggly let us know that we should have been informed about the mishap and the “no reservation policy” on a holiday. Mind you after making the reservation, I called and checked with them to confirm the reservation was valid, and was told it was confirmed. She then informed us that the best she could do was TRY to accommodate us within 30 minutes to an hour.
It was New Years Eve & after paying for an Uber To get to the establishment and planning to enjoy our time at this restaurant this so called “solution” combined with the attitude we received was unacceptable. A party of 12 who planned to enjoy and bring in their new year had to figure out new plans which is not how any of us expected to bring in our 2020.
I will no longer recommend or go to a Bossa Nova after seeing how they treated my loved ones and I. I hope that in the future this establishment realizes how customers should be treated and handle things in a more professional way. This was beyond unacceptable and disappointing.
Me encanta este lugar!
Excellent food, service and atmosphere loved it
Give stars all the way
This was our first time here. The food, and service couldn’t have been better. Reasonable prices and large portions. The ambiance is somewhat simple but feels cozy and inviting. Everyone working there - including the kitchen help said goodbye as we left. We can’t say enough about how much we enjoyed it. Can’t wait to go back.
They claimed to have not received my OpenTable reservation. They were not apologetic at all. Told me they would give me the next table available. They showed me which table they would give me as soon as those guests left. They then gave the table away. When I asked why my party didn’t get seated where they told me I would be seated they simply said, “we have another table for you” then made me wait another 20 minutes. We were seated at 7:45 for a 7:00 reservation all while waiting outside in the freezing cold. Never received the slightest apology. Will not be back.