Nice views of the river, but rowdy at times and food was overpriced for the quality. Aperol spritz was mostly soda water.
The food and service was amazing but the noise factor was so load not easy to have a chat. I would go again but in a party of 4+.
Another amazing Sunday lunch courtesy of The Boaters. Thank you!!
Lovely setting by the river.We as vegans were so impressed with the options! My daughter had vegan fish and chips,tofu with seaweed in batter delicious! I had the beetroot patty burger,wonderful,with great triple cooked chips.
Lovely food, good service, lovely pub, spot on location by the river.
we brought our friend from Spain who was very impressed with the food, especially the padron peppers.
Really lovely friendly staff who accommodated our needs.
An Amazing evening listening to Jackie Hicks and her jazz band
We sat outside by the river on what was the hottest day of 2019. It was idyllic! Food very tasty and definitely one up from pub food. Service slow but then they seemed very understaffed for such a busy, sunny Saturday. They managed to stay polite and friendly rather than abrupt, which was good. Would definitely recommend.
The setting is really amazing, a warm day, windows open onto the water. The food that we all had was fantastic. Best Fish and Chips i have had in a long time, and the beer and the wine were ice cold. We will definitely be back again.
I think its great location has made it complacent. The food is very average, and it's overpriced.
We made a reservation for Father’s Day dinner. The restaurant is lovely, set along the river. The ambiance is lovely, and I wish I could have more to complement our experience there. The food took awhile to come out, and my duck (ordered duck for Sunday roast) was over cooked. It was completely well done. It took ages for the wait staff to bring our son’s ice cream. I’m almost certain they just had to scoop it into a bowl?!?! Anyhow, the bill came quickly and there was a lovely gift bag with beer for my husband as a Father’s Day gift. All in all, our experience was good. We will definitely give it another go, and hope that it was just a busy night and that next time will be better.
Poor quality food. Roast beef cold and stringy. Roast potatoes lack flavour and not cooked fully. Dessert served not matching the description on the menu.
Over priced for what we got.
Slow service and no apology for slowness.
Lovely place , service was good and some of the staff friendly . It is very expensive for what food you actually get.
Excellent service. Waitress was well informed on vegan choices. Prompt but unobtrusive service. Food was hot and good value. Would eat here again.
Good value for money. Our waitress was attentive and familiar with the day’s specials.
We had an amazing time and hope to visit again
Lovely meal in a beautiful pub. Lots to choose from
We went for dinner on a Saturday evening. It was rather too noisy for my liking. In my opinion, nice place for a drink (overlooking river) but not a meal. Some of the items on the menu were not available, although we weren't told this until we asked for them. So then we had to quickly choose something else.
My duck was hard to cut and chew. The curry was very spicy. We had to chase up our coffee and tea orders at the end. No mention or acknowledgement of birthday. Shame!
Good food. Great table with good view. Good service
Nice place mainly.for the view
Service was rude as she could not accommodate us even if I clearly booked for the number of people that turned out, she was annoyed at me and didn not spare a smile
She was also rude about the pram taking to much space, even though noone else was sitting next to us yet
my baby was sleeping I explain and when she is up I will for sure move her out and in the high chair
Hers was not s family friendly response
The other girl that came to take the orders was clearly been told of the situation and was frosty at first than warmep to us..
It's the first rule.of service to make the client happy, I know this well as its also my line of business and they clearly have not been told this important principle
Food was ok and the main beauty of the boaters Inn is the location
Staff was friendly on this occasion, but have had surly waitresses in past who seem annoyed by kids. Food is usually decent.
This is one of our favourite pubs in Kingston. Good food, decent beer, friendly staff and a nice outside seating area by the river.
Great evening with a super jazz quartet. Pub food which was very good, service efficient and very friendly, noise level high - as you would expect for a jazz evening - and very pleasant atmosphere with a lovely location next to the River Thames.
The waitress proposed jamming us in between two busy tables, despite 80% of the seated area being free. No common sense demonstrated.
Great food, great location and great service. Will be returning.
The place by the river was amazing, with a beatiful garden outside and a terrace just in front of the riverside. The food was very lovely. Just a recommendation for the service, they need to look after better to the customers because we were looking for them many times but they were somewhere else busy, not in our section. After all I recommend anyway this place. It deserve a lot.
Took my mum on Sunday for a Mother's Day treat we were not disappointed. Great food and service , perfect ambiance . 3 hours later we left ! The time flew by we were not rushed during any of the courses it was lovely looking out over the river - made her Mother's Day thankyou .
Really pleased with food, service and setting. Great choice and was impressed
We arrived early but it was no problem as we were given a table straight away. Sunday roast was excellent
Its such a shame that the Service in this pub doesn't not match the location the view and the food.
This is the 2nd time my family has opted to have a celebratory meal only to be left disappointed by the lack of prompt service - we had been there close to 2 hours before the main courses arrived. The excuse we were given is that other people had arrived between us getting our starters and as a consequence we had dropped down the list. On the basis we had young children AND we had booked ahead (these others did not) this was far from an acceptable excuse.
In short .. If you're in no hurry .. I'd recommend it, as in all other regards I can offer little complaint only praise.
This was our third visit to Boaters, and it will be our last. We're vegetarian and they had run out of vegetarian options. I say 'options', but in fact there was just the one vegetarian dish on the menu, and there was none left. Luckily we occasionally eat fish. What we chose was excellent. Took them ages to clear the tables. The table next to us had to take their own used plates back to the bar. There were 2 people serving that evening - ample for the amount of customers - but one was called away to serve at the bar, and the other sat at a table folding napkins. Luckily the music saved the night - a superb band.
Sunday lunch with beautiful view of the river so recommend the setting! Lunch menu reasonable.
Burnt Yorkshire puddings- brought more when asked but shouldn’t have served them when so clearly blackened. Cauliflower cheese- uncooked Cauliflower / no cheese - watery milk sauce so inedible.
Roast meat and veg very tasty otherwise
Service friendly but too stretched at this busy and so slow that after the mains had problems we went elsewhere
Reasonable food at slightly strange prices. Really over priced mains, good value starters and desserts. Slow service, live music that lasted about an hour and ended before 9.30???? Restaurant empty by then too, despite advertising as Sold Out.
Service of the food was a bit slow but we were in no hurry so no problem, otherwise excellent all round
A reliably good place to eat. A varied menu with great beers.
I have been before and the food and the service was a lot better, to not have a large part of the mains available on a Saturday night is not good! Have to say I was disappointed.
I’m a regular here and this was stand out a massive let down. Our table wasn’t ready, it was sticky and filthy when we finally did get to sit down (after they found some chairs), no table service, a passerby spilt a pint down my friend’s back- we cleaned it up ourselves, mains didn’t come as ordered, nobody checked in with us to see how our meal was - it was an absolute let down as I was hosting friends and had talked up the place. I never write negative reviews but this was every inch of awful. Customer service needs to be pushed up on the training agenda.
Fantastic Sunday lunch with all the trimmings. Good service and wine options. The desserts were delicious. A view of the river made a rainy Sunday afternoon so much better.
We went for lunch and did not get our main course for 60mins, difficult when you have to get back to work. Also the lamb dish was reported as very salt. The fish stew full of bones.
Food good, jazz great, but very distracting by noisy diners!
Came to the boaters for a celebration meal , service isn’t brilliant there seems to be a lack of proper customer service the waitresses tend to hide at the tills , food it’s hit an miss roasts very good except potatoes were a little hard as if they sit under a lamp in batches and the burger was over cooked , ambience is very noisy which could be expected. Expensive food and drinks . Used to be better