Big Easy Covent Garden
We proudly offer a large slice of easy going living, inspired by the Gulf Coast, with live bands 7 nights week, a friendly welcoming atmosphere, fresh cocktails, ice cold beers and generous portions of
good old home-style cooking offering Home-Smoked BBQ & Fresh East Lobsters.
Fast forward to today and we continue to uphold those time-honoured traditions; social occasions of the bygone age, friends getting together over great fresh food, plentiful drinks and music - these never go out of fashion.
Fun loud crazy all absorbing atmosphere live guitar players playing big easy music superduper fun hard to have a conversation but that’s part of the strength of it all
Would highly recommend
Old meats that left us feeling uncomfortable and a very rude staff that made a birthday celebration a big bummer. Thanks for nothing, wont ever come back..
Waiter was unfriendly
Mix up with food, subsequent long wait for mains... Waiter didn't explain. Mentioned it to manager who was friendly and took drinks off bill.
We had sharer for starter and main, with no drinks or sides, £77.
Food was mediocre.
Wouldn't visit again.
Great food great service great atmosphere great location
Our 400gm ribeye steak was over done a little but never the less absolutely delicious. Took a little while for someone to take our order however you vould see they was busy. We ordered also the lobster and grilled shrimp main... all fab!
May i just say the host for sunday lunch the young lady was lovely. I am a restaurant manager so I appreciated the way she welcomed me my friends and my two kids. Deffo will be returning
We had a nice afternoon. The food was outstanding and the service very good.
My second time dining here and I must say the food is amazing, but unfortunately it was too hot inside to even savour the food we were eating. Apart from that the service was great as always.
We were quite disappointed we had been there before, but this time wasn’t good we had to wait over 20 minutes before anyone even come to take are order, then we waited over 15 minutes for a drink, the toilets were so dirty, and they air conditioning must have been out of order! It was so hot I couldn’t wait to leave
It was very hot in there on the day we went and couldn’t feel any air-conditioning
Food was great and service was great!
Avid this restaurant in the summer months. Way to hot, felt like i was eating a meal in a sauna!
Although we did have a good visit, the reception staff need to double check names as they gave our table away 10 minutes before we got there, we where told we had been seated as we had just entered the building, but they did seat us straight away.
Although the food was good, the place is far to hot on a hot day. The waitress said this is because the doors were open and the aircon couldn't cope. Its hard enough to deal with the meat sweats without the room being a cooker too! Sort it.
Extremely disappointed, we arrived 20 minutes early, was advised the table would be ready on time and to take a seat at the bar and come back at 4. We sat at the bar and was served a cocktail, not a single smile on anyone's face, just eager to take our money. I asked for a recommendation and was told, its your drink not mine. (Gee thanks, just trying to make conversation, never been before and was hoping for some friendly advice!)
At 4 we was taken down stairs to be seated at our table, which was about 3 cm away from the table next to us, the moment we was seated, the waiter dropped menus and walked off, no offer of a drink, or a welcome! The table directly next to us had three ladies on who had to shout across our table EXCUSE ME twice for someone to take their drinks order. They apologised to us, but not their fault they could not even catch the eye of anyone to get their attention. Appalling. We waited 20 minutes for someone to take our drinks order, when we asked to try a wine they sighed, offered no suggestion/assistance and then we waited some more for them to return! We ordered a sharer platter and some sides, on the basis we would then order more food afterwards. The food came out, all Luke warm and the waiter did not come back when we asked him to, In the end we ate the food and drank our ONE drink because no one came back to take our order, however the ladies again next to us had to shout across again to get more drinks. It was very hot and uncomfortable and no one appeared to care about offering a service. We had two hours to kill before our show at the theatre started, we intended to stay in the restaurant/bar and continue to eat/drink the afternoon away, however we was so disappointed with the service we requested the bill and left. To add more insult to the experience, the bill had a service charge already added! The payment was taken without asking if we had a good time, nor a thank you or good buy We was rushed out! Awful afternoon. Would not return
Had a great time! Thank you for the fantastic service 😊
Table booked for 6 people! Waitress was on the ball and food was amazing! We had the bottomless brunch so I advise you to do the same
Food was very good - it was too warm in the restaurant and our waiter got a bit distracted with the table next us - but all in all good and we would return
Certain tables seemed to have more attention paid to them. Afraid this was not the same for our Table! Having to constantly ask for things the main one being:
I ordered the lobster with the cocktail/drink included as part of the meal but I had to ask for the drink after my meal had been served.
The lobster was cold and mushy, very disappointed with the whole experience.
Great place to have an evening meal. Took my boyfriend for his birthday and we forged on way too much good food but it was delicious and the portions very generous. The live music was very good too and my boyfriend was impressed that the music was also pumped into the bathrooms. All in all, my boyfriend was very happy with the meal (he especially loved the pulled pork) and we would definitely return in future!
Lovely place, and even though the menu is big there aren't many veggie options and I know I probably shouldn't go to a place like this as a veggie but as it was my friends birthday and she loves big easy I booked it for her mainly. Still had a lovely time and really enjoyed our evening!
I’m not sure how to rate this restaurant. The space was nice, and there were plenty of customers. The service was good, the prices weren’t terrible for central London and they had a nice drink menu. But, I also found a foreign object in my sandwich. The staff took it quite seriously and the manager came over, apologized, and described his concern and his plan to investigate. He also offered a significant discount to our bill as well as free food/drinks. So, I think they handled it about as well as they could have, but still, the incident should never have occurred in the first place. I’m sure this was an isolated incident given the restaurant’s reputation, but given my experience, it’s hard for me to recommend.
I love this restaurant the food is delicious and plentiful so much choice and the frozen cocktails are really good, it’s always been great until this Sunday, the food and drinks were still delicious but we had a bit of a problem with the service, we were shown to our table then a young lad came and asked if we wanted drinks, I wanted to clarify it was still happy hour as we wanted the 3 for £15 frozen cocktails he told me it wasn’t so we said we wanted a bit longer to look at the menu and he went off to get us a jug of water Then the table next to us passed over the happy hour menu and said it was happy hour then a lovely young lady came over, we ordered our food and 3 frozen cocktails she was great. Then all the food came out apart from mine so had to wait another 10 mins for my food, the waitress was apologetic though, after we ate they were quick to take our plates but didn’t ask if we wanted any more drinks or deserts so we just asked for the bill,my friend ordered a meal that came with a cocktail, we had been charged for that they had charged us for the 3 frozen cocktails instead of 3 for £15 I asked the lad to sort it out he went off but didn’t come back so I went up to the counter were our waitress was and showed her she apologised again and said she would sort it at this point I asked for the service charge to be removed so we could tip as we saw fit I left the bill with her then the manager came over and bashed the revised bill back on the table you can’t have the 3 for £15 cocktails he said as they all have to be the same I said well no one told us this he snapped at me it says it on the menu so I held it up and said no it doesn’t he said well they are and the best he could do was take £3 off I said ok and remove the service charge he came back again plonked the bill on the table I said again Can you remove the service charge he rolled his eyes and said well just pay the total amount then and walked off in a huff, not the reaction you expect from a manager
1st time there and thought everything was lovely,staff food drink and the live music.would defo go back again
Drinks was amazing and the food was very well presented. Some portions was much bigger than expected. Also didn’t realise the music I was listening to was LIVE!!! Wow!
Waited 15 minutes for service after being seated, had to go to the bar to ask for service. Some pieces of meat in shared platter (starter) tough and almost inedible.
Asked for the bill, requested that service charge was removed - waited another 10-15 minutes for "manager authorisation".
Have been to Covent Garden Big Easy a number of times, unlikely to return.
The experience was okay, not sure if I would ever go back to be fair.
The restaurant has a lot of potential, just needs to be managed better in my opinion.
Food and quality of food was lovely but the corn bread side was a bit of a let down for what you paid and cleaning of tables needs to improve very sticky and no finger bowl offered
Very impersonal, run of the mill, food ok, massively hot. Just about ok but wouldn't go again.
Amazing food. Dreadful service. Genuinely the worst service I have ever had. Despite the amazing food, purely based on bad service from start to finish I’ll never go back. Too many other smoke houses offering far superior service. Very disappointed and £160 I’ll never get back.
We were shown to our table straight away on our arrival but we waited around 20 mns before anyone came to ask for our drink order. We ordered ribs and pulled pork but we found our food tasted to smokey and it spoiled the meal.
Decent meal good service and overall very happy with the experience
Service terrible, 1 drink in 1 hour, waited over an hour for food, decided not to eat and left. Would not return.
Got sat in the upper level side bit, next to two large groups - obviously can’t be helped, but maybe seat other groups in this area, sort of corridor shaped seating area and the noise levels between the groups just went up and up and being sat right next to the glass bin proved difficult to even have a conversation with the person sat opposite. Food was good, pulled pork is one of the best i’ve had in a bbq theme restaurant, other meal was the fried shrimp which was tasty. Good portion sizes. Service was friendly from the waitress but the young girl who seated us seemed extremely less than pleased that she had to stop fanning herself to take us to our table - can’t remember names of either, sorry. Food sort of just popped up round the corner and just got put on the table by another guy, not a huge problem switching plates over but please don’t just expect the guy to have ordered the bbq platter and the girl to have the shrimp, girls can eat too! Would visit again, but would definitely ask to be seated elsewhere
Terrible service. Food was badly cooked ( raw prawns) , tourist trap.
Waitress in full pride regalia was amazing!
Chips were a little undercooked, but the lobsters were amazing.
Express lunch menu is great value and has good choices on it.
Great food , wonderful atmospheres and good service, just a bit noisy..but maybe iys our age....
Went in for Fourth of July celebrating. Food was great. It was packed, service was a little slow. What the restaurant needs to work on is the heat inside, it’s pretty hot
Food is good, and nice staff, the value is good, and the location is easy to found