Benihana - Lombard

4.4
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2174 reviews
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$30 and under
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Japanese
***WE WILL STILL BE OFFERING DELIVERY, CURBSIDE AND TAKE OUT DURING THIS TIME***

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef. Looking for a spot to unwind and relax? Take a seat at our spacious bar and enjoy one of our signature cocktails and appetizers. Our private dining rooms are perfect for private parties, corporate meetings, and large birthday celebrations. Give us a call for more details or to reserve one of the private dining rooms at Benihana Lombard. Please remember that we are closed between lunch and dinner from 2:30 p.m. – 5 p.m., Monday through Thursday. We reopen for dinner and Happy Hour at 5 p.m.

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What 2174 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
Food
4.3
Service
4.3
Ambience
4.1
Value
Noise · Moderate
85% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
5 reviews
Dined on 13 March 2020
Overall5Food5Service5Ambience5

We enjoyed celebrating my son's birthday at Benihana! The chefs are excellent at entertaining and accommodating large parties.

C
Checkplease
Milwaukee
6 reviews
Dined on 13 March 2020
Overall5Food5Service5Ambience5

Enjoyable and entertaining meal for a birthday celebration. Everything tasted very good. Our "cook" and "server" were very pleasant and attentive to our table.

F
Foodie
Chicago
4 reviews
Dined on 13 March 2020
Overall5Food5Service5Ambience5

I always love the food and the experience.

OT
OpenTable Diner
Chicago
1 review
Dined on 12 March 2020
Overall5Food5Service5Ambience5

Best visit we’ve had in a while! Excellent food and talented chef

MB
vipMargaretB
Chicago
9 reviews
Dined on 10 March 2020
Overall4Food4Service5Ambience5

My son should have a filet instead he got sirloin

JH
JuliaH
Chicago
1 review
Dined on 8 March 2020
Overall2Food4Service1Ambience2

I come every week and this was by far our worst experience. We sat immediately but waited. The table next to us had just started with their food. Our drinks came out right away and we ordered an appetizer. Thank goodness we did. After waiting for 45 minutes I finally decided to say something and ask what is going on. Our server just said the chef is coming. To our surprise we watched the table next to us from start to finish. Then the chef walked away and the same chef came back to do our order. We all sat for an hour! They said they over booked. I understand that but we should have been kept in the loop. A whole hour wasted.. like I said we come every week because we love the food. But now are going to rethink before going next time.

Benihana - Lombard
Responded on 19 March 2020

Julia, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
vipOpenTable Diner
Chicago
1 review
Dined on 7 March 2020
Overall4Food4Service3Ambience3

Really good experience, but portions are greater at their competitors’ establishments.

Benihana - Lombard
Responded on 18 March 2020

We are happy to hear that you enjoyed the dining experience!

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D
Donteathereever
Chicago
1 review
Dined on 7 March 2020
Overall4Food5Service3Ambience4

Food was great. Service was very slow and the restaurant was incredibly hot which I understand but I’m sure they have A/C! I don’t like having to chase down the waiter for drinks. Seems like they’re understaffed.

Benihana - Lombard
Responded on 18 March 2020

Thank you for your feedback! Come back soon!

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OT
vipOpenTable Diner
Chicago
4 reviews
Dined on 7 March 2020
Overall5Food5Service5Ambience5

Everyone had a great time!

Benihana - Lombard
Responded on 18 March 2020

We are happy to hear that you enjoyed the dining experience!

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OT
OpenTable Diner
1 review
Dined on 5 March 2020
Overall5Food5Service5Ambience5

Great food served in a relaxed and engaging atmoshere.

Benihana - Lombard
Responded on 18 March 2020

Thank you for leaving us positive feedback, come back soon!

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JW
JosyW
1 review
Dined on 4 March 2020
Overall4Food5Service5Ambience4

Out for a birthday dinner and drinks always a great time More then enough food

Benihana - Lombard
Responded on 18 March 2020

Awesome Josy! We wish you a Happy Belated from the Benihana team! Come back soon!

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RR
RobertR
Chicago
1 review
Dined on 3 March 2020
Overall4Food3Service4Ambience3

Service was not as good as usual. Soup had no flavor and timing of extras (rice, etc) slow. Also food made me sick.

Benihana - Lombard
Responded on 18 March 2020

Thank you so much Robert for your feedback, we hope to see you back again soon!

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D
Debbie444
Chicago
2 reviews
Dined on 3 March 2020
Overall5Food5Service5Ambience5

It’s our very favorite place. Fun family times and excellent food and service.

Benihana - Lombard
Responded on 18 March 2020

Fantastic Debbie! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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OT
vipOpenTableMember
Chicago
4 reviews
Dined on 1 March 2020
Overall2Food2Service2Ambience2

We sat for 35 minutes waiting to get our order when we had a reservation and the food wasn't good.

Benihana - Lombard
Responded on 6 March 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
OpenTable Diner
1 review
Dined on 29 February 2020
Overall5Food5Service5Ambience5

The service was great

Benihana - Lombard
Responded on 11 March 2020

Your feedback is appreciated. We will be sure to share your kind words with the team.

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OT
vipOpenTable Diner
Chicago
24 reviews
Dined on 29 February 2020
Overall5Food5Service5Ambience3

Birthday And a friend get together

Benihana - Lombard
Responded on 11 March 2020

Thank you for allowing us to be a part of the special occasion! We wish you a Happy Belated from the Benihana team! Come back soon!

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KC
KrzisC
Chicago
1 review
Dined on 29 February 2020
Overall5Food5Service5Ambience5

Really nice!

Benihana - Lombard
Responded on 11 March 2020

Thank you so much Krzis, for your feedback, we hope to see you back again soon!

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LT
LarryT
1 review
Dined on 29 February 2020
Overall4Food5Service4Ambience4

Food was good, service was good. Chef was a great cook, but was all business. His skills and cleanliness were great. Very little show/entertainment at the grill compared to other tables.

Benihana - Lombard
Responded on 11 March 2020

Thank you so much Larry, for your feedback, we hope to see you back again soon!

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BE
BradE
1 review
Dined on 29 February 2020
Overall5Food5Service5Ambience5

Excellent food and entertaining chef a nice way to celebrate our anniversary

Benihana - Lombard
Responded on 11 March 2020

Thank you Brad, for allowing us to be a part of the special occasion!

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BT
BethT
1 review
Dined on 29 February 2020
Overall3Food3Service3Ambience3

I’ve been to much better hibachi restaurants. The food was out *very* slow...I ate all my vegetables before a protein even hit my plate. Another rulers on at our table ordered scallops and he was finished with his entire meal before some of us had even been served our main dish.
Everything was soooo salty.

Benihana - Lombard
Responded on 2 March 2020

Beth, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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ML
MichaelL
1 review
Dined on 29 February 2020
Overall3Food3Service5Ambience3

Don’t get me wrong. I like the place but the chef kept messing up and they made the bare minimum with the food. I usually spend $100 I don’t want to leave hungry

Benihana - Lombard
Responded on 2 March 2020

Michael, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
vipOpenTable Diner
Chicago
5 reviews
Dined on 27 February 2020
Overall5Food5Service3Ambience3

Birthday celebration. Never disappoints

Benihana - Lombard
Responded on 11 March 2020

Thank you for allowing us to be a part of the special occasion!

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CP
vipColleenP
Chicago
2 reviews
Dined on 27 February 2020
Overall5Food5Service5Ambience5

Our server Theresa was absolutely wonderful! We have had her before and she is just the best!

J
Jessie
Chicago
2 reviews
Dined on 26 February 2020
Overall5Food5Service3Ambience5

It’s was a great experience, as usual. Only complaint I have is that they should be better staffed. While our food was cooking we wanted more drinks (even water) and we hadn’t seen our server in a while. Had to ask the busboy to please get us some water. That is the only complaint we had.

Benihana - Lombard
Responded on 11 March 2020

Awesome Jessie! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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MG
MariaG
Chicago
1 review
Dined on 23 February 2020
Overall3Food3Service1Ambience2

Waited way to long for our chef, nobody came to tell us anything

Benihana - Lombard
Responded on 28 February 2020

Maria, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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MW
MichaelW
1 review
Dined on 22 February 2020
Overall5Food5Service5Ambience4

Going here is an event every time! A great venue to bring family, friends, and loved ones so that you are entertained, well-fed, and treated to a festive environment that makes every day a special celebration. The hibachi cooking was well executed by our chef and cooked to order with humor, showmanship, and creativity. We had the fantastic shrimp fried rice, lobster and Chateaubriand, and the seafood diablo. All dishes were well-prepared and sensational. This is a great place to go for a fantastic night out. I highly recommend the Lombard location.

Benihana - Lombard
Responded on 6 March 2020

Excellent Michael! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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LB
LorenzaB
Chicago
1 review
Dined on 22 February 2020
Overall5Food5Service5Ambience4

Juan and Elias were excellent. Both very professional and work as a team. They were friendly and acknowledged the children when they were placing their orders. Everyone were happy and no complaints.

Benihana - Lombard
Responded on 6 March 2020

Awesome Lorenza! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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AR
AmyR
Chicago
5 reviews
Dined on 22 February 2020
Overall3Food4Service2Ambience4

Reservations were not helpful - waited 10 minutes to be seated for two people with no other waiting. We ended up at a new Hibachi table, only to watch another two people get seated at another table who had been waiting to order. Once we sat down at our table, our order was taken. However, another group of two showed up, and we waited for them to look through the menu. We got our appetizer and our drinks and had been at table for about 15 minutes. Then, another group of two were sat at our table. Before our chef showed up to the table, 25 minutes had gone by...we were not happy based on the circumstances.

Benihana - Lombard
Responded on 25 February 2020

Amy, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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RM
RMS7
Chicago
2 reviews
Dined on 21 February 2020
Overall5Food5Service5Ambience5

Great time as usual!!!!

Benihana - Lombard
Responded on 6 March 2020

On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
vipOpenTable Diner
Chicago
2 reviews