Benihana - Dulles

3.4
701 reviews
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$30 and under
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Japanese
Top tags:
  • Group Bookings
  • Fun
  • Special Occasions
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Dulles is located at the Dulles Town Center Mall next to Haverty’s Furniture. Take a much-needed shopping break at Benihana or enjoy a pre-movie drink during Happy Hour in our lounge and bar. Happy Hour is offered Monday through Friday from 4–7 p.m., with drink specials and appetizers starting at just $3.00. Join us for Express Lunch, Monday through Friday from 11:30 a.m. – 3 p.m. and enjoy your Benihana favorites served fresh and in half of the time.
What 701 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.4based on recent ratings
3.7
Food
3.1
Service
3.3
Ambience
3.0
Value
Noise · Moderate
59% of people would recommend it to a friend
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OT
1 review
Dined 3 days ago
Overall 4Food 5Service 5Ambience 5

I was celebrating my promotion with my family! Great service! I just wish the chef did more tricks and was more personable.

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OT
6 reviews
Dined 3 days ago
Overall 4Food 4Service 3Ambience 3

The only problem noted was our table chef need to speak up louder.

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GJ
1 review
Dined 3 days ago
Overall 1Food 3Service 1Ambience 3

Unsatisfactory service. Unlikely to visit this local again.

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PP
1 review
Dined 3 days ago
Overall 2Food 5Service 2Ambience 3

This location is slow and unorganized. A couple at my table left because they were taking so long to get us started when we all had 7pm reservations. We didn’t get water and soup until like 7:40pm

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FR
1 review
Dined 4 days ago
Overall 3Food 2Service 3Ambience 3

The food was overdone. So my recommendation is based on the fact that this has never happened before, so the cook was obviously new.

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OT
1 review
Dined 4 days ago
Overall 4Food 4Service 3Ambience 4

Even though we had a reservation, you wait 40-60 minutes for table and another 30-40 minutes before you get food.

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J
1 review
Dined on 9 March 2019
Overall 2Food 3Service 1Ambience 1

I reserved the table and waiting more then 30 minutes for drinks and hour for hibachi. And non of the managers walk up and talk to us. Served wrong food twice, food was alright but too much butter. First time visit this place and never again.

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MR
1 review
Dined on 7 March 2019
Overall 4Food 5Service 4Ambience 5

Calculation of final bill took a while! Also, Benihana is very expensive. Very good food, but I feel the prices surpass any possible quality range.

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MT
1 review
Dined on 2 March 2019
Overall 3Food 4Service 2Ambience 2

Interior was worn down and there was trash on the floor in the atrium and dining areas. Once seated, wait times for drinks and food courses were excessive. Hibachi chef phoned in the service and food did not meet the doneness requests. We were sincerely disappointed.

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e
1 review
Dined on 2 March 2019
Overall 3Food 4Service 3Ambience 3

Overall, not very impressed. I thought going to Benihana would be much better than a local Japanese steakhouse since they are nationally known but, it was kinda the same experience. I live about 25 miles away so, not worth the drive.

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s
3 reviews
Dined on 27 February 2019
Overall 4Food 5Service 4Ambience 4

They nickel and dime you for everything. The menu says your dinner comes with fried rice but they slide in “do you want chicken fried rice “ and don’t tell you it’s extra. We were charged 4.20 extra per person (7 people) and 1 chicken breast was added. Do the math. Chef and waiter were great but it’s way overpriced for what you get. My scallops and shrimp were over cooked and dry

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JK
1 review
Dined on 22 February 2019
Overall 2Food 4Service 2Ambience 4

From the get-go our dinner was doomed. Once sat, the grill malfunctioned. We ordered an appetizer and it didn’t come until after the soup and salad. It took 15 min to get a cocktail. And lastly they got my order wrong and decided it was a good idea to argue with me and each other about it, instead of just fixing it and getting the corrected order out swiftly. This is my go-to place for my birthday every year and this year it was ruined.

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f
84 reviews
Dined on 19 February 2019
Overall 5Food 5Service 5Ambience 5

We had a new female chef that was excellent! She was a little slow, but learning! We loved her!

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L
5 reviews
Dined on 18 February 2019
Overall 5Food 5Service 5Ambience 4

Very entertaining dinner with great food. One of my favorite spots to dine in Northern Virginia!

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BM
17 reviews
Dined on 18 February 2019
Overall 5Food 5Service 5Ambience 5

Excellent food and the service was superior! Chef did an outstanding presentation with tools and the prepared food. The manager did a terrific job to accommodate coupons for birthday rewards (Chef Table). The new menu items are good, but, we thought that we should be told it is $4.20 instead of $2 for the new fried rice. Otherwise, a great event celebration triple birthdays! Great!

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PS
3 reviews
Dined on 16 February 2019
Overall 2Food 2Service 1Ambience 2

I am not a huge fan of the Japanese steakhouse but by father loves the experience for his birthday. Even he didn't like it. The service was poor, there weren't enough chefs on staff (it took an hour at the table until the cooking even began) the dishes were expensive for quality of food that is very average and the "show" was non-existent. Terrible.

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ND
19 reviews
Dined on 16 February 2019
Overall 4Food 5Service 2Ambience 4

Food and chef was amazing - we had a woman and she was phenomenal!! The only downside was the slower service, you can tell they are understaffed for servers and chefs. Other than that, it was a great dinner!

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D
5 reviews
Dined on 16 February 2019
Overall 2Food 2Service 3Ambience 2

The food was sos-so. Our server was so friendly, but drinks took a long time to arrive, and our chef left the exhaust on our entire dinner, which made the table freezing cold with a breeze and thus our food got cold immediately. The restrooms were an absolute pig sty. Overflown toilet, paper everywhere, no paper towel s.

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y
11 reviews
Dined on 15 February 2019
Overall 4Food 5Service 5Ambience 4

Food is delicious

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JN
1 review
Dined on 14 February 2019
Overall 1Food 1Service 1Ambience 3

I had a 8pm reservation and wasn’t seated until around 9pm! I understand it was busy because of Valentine’s Day but THATS WHY YOU MAKE A RESERVATION! Our chef, bless his heart was new and very young. Extremely inexperienced and not equipped to handle a huge table on such a busy night. Our waitress took forever to bring drinks, appetizers and I didn’t get my steamed white rice until the end of my meal because I had to remind them to bring it to me! A horrible Valentine’s Day considering all the money we spent on this dinner! Benihana is canceled for me.

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OT
1 review
Dined on 14 February 2019
Overall 2Food 3Service 2Ambience 2

Had to wait 15 min from our reservation time and an additional 45 min before dinner even started.

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OT
3 reviews
Dined on 14 February 2019
Overall 1Food 1Service 1Ambience 1

The worst - had reservations at 8 pm - was seated at 8:35 pm.
Chef never showed up - left at 9:30 never having eaten.
Manager had no clue what he was doing. No apology nothing.

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OT
1 review
Dined on 14 February 2019
Overall 1Food 3Service 1Ambience 2

Birthday and valentines

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OT
1 review
Dined on 14 February 2019
Overall 2Food 2Service 2Ambience 3

Valentine’s Day was the occasion, restaurant didn’t seem organized or prepared for that many people. Very obvious that the cook was new and she was very nervous. Some of the food was over cooked and some was cold as the cook struggled with the order in which she was supposed to cook the meats. Floors were dirty. Pretty poor dining experience.

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LM
1 review
Dined on 14 February 2019
Overall 1Food 3Service 1Ambience 1

We went on Valentine’s Day, however that is not an excuse for as long as we waited, it took like 15min to get our drinks and 1 hour and 20 min for the cook to come over and get started. We we spoke to the manager and she was pretty brief with the concern, however ended up taking off $32.00 off the check. It was a real disappointment Hibachi should not be franchised wasn’t worth the hype. If I wouldn’t have traveled from Alexandria I would have left.

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NN
1 review
Dined on 14 February 2019
Overall 1Food 1Service 2Ambience 2

The food was so bland that we had to ask for salt & pepper. Also we told them several times that it is our daughters 16th Birthday & if they could do something special for her. They ended up bringing our check without even asking us if we want dessert meanwhile the table next to us got a piece of cake with a candle & birthday song sang to him. It was a very disappointing experience. Will never go back! And would recommend to everyone not to go.

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JT
1 review
Dined on 14 February 2019
Overall 2Food 4Service 1Ambience 3

Bad customer service not only was the server rude, but I was overcharged for items that I didn't order.

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OT
2 reviews
Dined on 14 February 2019
Overall 5Food 5Service 5Ambience 5

Great food and service. Reservation was key with the holiday

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OT
1 review
Dined on 14 February 2019
Overall 5Food 5Service 5Ambience 4

Valentine’s Day

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BG
8 reviews
Dined on 12 February 2019
Overall 4Food 4Service 5Ambience 4

The food was very good and the show done for the cooking has been consistent. I am disappointed though in the fact that now the fried rice is an addition charge instead of being included with the meal which it was last year when I was there. Mixed drink was good that my girlfriend had.

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Y
1 review
Dined on 10 February 2019
Overall 1Food 1Service 1Ambience 3

Worst teppanyaki experience I have ever had, first time to this location and will definitely be my last one. For starters the waiter messed up the order and orders chicken fried rice for all 5 of us when it was only one person that ordered it because the other 4 do not like the chicken in their rice and ordered regular fried rice. The veggies had no taste, the chicken was overcooked and the steak was overcooked as well. it was my mom's birthday but somehow they forgot so i had to remind them again, and when i did no one came to sing just for that one waiter who sang half a song then left. In addition they were out of candles. Lastley our cook seemed to be almost about to fall asleep with almost no interaction at all. All in all I had invited my party to this place for a supposedly nice occasion but nothing from the food quality to the service and everything in between was nice. The amount i paid here for all 5 was not worth 10% of what I had to pay. If i could i would give it 1/2 a star. Saukra is way superior in every single detail.

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B
6 reviews
Dined on 10 February 2019
Overall 3Food 2Service 1Ambience 3

Seemed unorganized, we had to wait twenty minutes past our reservations to be seated. Once seated it took another 15ish minutes before a waiter appeared. I don’t really know what happen, the food tasted bland. Overall bad experience, I will go to Kobe next time.

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OT
7 reviews
Dined on 9 February 2019
Overall 3Food 4Service 1Ambience 4

The food was good but the service was horrible. The waitress was slow, abrupt, and forgot requests repeatedly.

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f
84 reviews
Dined on 7 February 2019
Overall 5Food 5Service 5Ambience 5

We had the table to ourselves! Wonderful service and our chef was awesome!

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L
1 review
Dined on 5 February 2019
Overall 4Food 4Service 4Ambience 4

Food was good. Waiter was nice, but I would have liked him to check on us more frequently for drink refills during the meal. Chef's performance was very cute, but she spoke very quietly so I had to keep repeating the ingredients she said. Overall it was a good experience and I would recommend everyone to try this kind of eating experience at least once.

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BJ
1 review
Dined on 2 February 2019
Overall 1Food 1Service 1Ambience 3

We had a reservation for 8 didn't get a table until 9 when we walked in just before 8 there was no one at the front counter to greet us waited over 20 minutes for someone to come and talk to us they were very rude our waiter was very rude the guy working at the bar was very nice and helpful with sat there for an hour and had drinks while waiting on the table then our lady that did the cooking at the table was very good all the rest of the staff was very rude. One of my guests ordered Pepsi it came out very very flat with no bubbles the waitress told us it was because she poured it from a bottle they bought from the store the machine was not working, the food portions we're a lot smaller compared to other similar restaurants the Taste was poor quality we were party of seven that spent over $400

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OT
1 review
Dined on 2 February 2019
Overall 1Food 1Service 1Ambience 1

Waited about 30 minutes to be sitted even though we had reservations. Once we were sitted, no one came to take our order (not even drinks) for another 20 minutes. We tried to find a server but there was no one! It was my daughter’s birthday and we were getting very frustrated. After another 5 minutes we got up and left. We let the manager know but he didn’t even seemed to care. Luckily we were able to find another place to go at this point (pass 9pm) but the bitter disappointment with Benihana will remain for a very long time. Will never even consider coming back.

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DR
10 reviews
Dined on 2 February 2019
Overall 2Food 2Service 1Ambience 2

Arrived 10 minutes prior to our reservation time and found a large line to see the host. Host was no where to be found for nearly 15 minutes. When he arrives, he tells me that we will have to wait an additional 20 minutes beyond our reservation because of some large parties. Would have been fine if it ended up being 20-minutes. Waited for nearly 45 additional minutes before we were told we were next. Won’t be returning, not when you pay over $200 for a party of 7. Will not return; not recommended

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d
5 reviews
Dined on 2 February 2019
Overall 1Food 4Service 1Ambience 1

I was honestly shocked at our most recent trip to Benihana-Dulles. We had a reservation at 5:45 we all (party of *) arrived just a bit early for. We weren't seated until 6:15. And when seated they took our party of 8 and seated us at a table with a young couple already seated, making the table total 10. To say we were squished was an understatement! My son was hanging off the corner of one side and my mother had no tablespace on another. It was unacceptable! I spoke with what appeared to be a manager and he added a "bar table" to the end where the young couple was seated and they graciously moved down. Eben still the seating was awkward and not at all what one would expect when paying upwards of $20 per plate! When I asked to be reseated I was told that they're busy on Saturday nights and that the tables can seat 8-12!! I was shocked that at a teppanyaki grill table they'd try to squeeze in 12 people!

During our dinner...
we requested both white and fried rice...the white rice came out before the salad so by the time we had meat or veggies to eat with it it had turned cold.
we frequently had nothing to drink
we asked for table salt and never received any
we asked for forks when our salads were delivered and it took over 8 minutes to receive
Our Chef Jonathan was wonderful, very skilled and served delicious food.
our server was clearly assisting too many guests and while very nice he was unable to tend to any table well.

All in all not a good experience for the $300 bill we received.

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IW
1 review
Dined on 1 February 2019
Overall 5Food 5Service 5Ambience 5

Food never disappoints us at this location and the cooks and servers were so friendly this time we were there even the hostess was nice.
Thank you

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