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Bay at Sands Hotel

4.3
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316 reviews
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£25 and under
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English
Welcome to Bay at Sands Hotel located on the first floor of The Sands Hotel, Margate. The restaurant has superb views out to sea and a large west facing terrace offering the option of al fresco dining.
Our menus include seasonal and locally sourced produce, inspired by Kent being, ‘the garden of England’
Serving breakfast, lunch, afternoon tea and dinner.
We can also cater for small to medium sized events.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 316 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
Food
4.3
Service
4.5
Ambience
4.1
Value
Noise · Moderate
89% of people would recommend it to a friend
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AR
AdamR
1 review
Dined on 29 August 2020
Overall1Food1Service1Ambience3

Disappointed overall. Nice place, great setting but the food and service was lacking in many areas. Waiting staff had a lack of knowledge on the food and drinks on the menu and the food itself left a lot to be desired. Shame as it has such potential.

LH
LucyH
1 review
Dined on 25 August 2020
Overall4Food4Service4Ambience4

Food was very tasty (fresh fish was delicious and beautifully cooked) and good value as well. The restaurant felt like it has just the right amount of people to give it atmosphere when all tables full but spaced out nicely. All waiting staff wore masks and were attentive.

j
jessie
Kent
1 review
Dined on 19 August 2020
Overall1Food1Service1Ambience4

Booked a table for 4 at 15.45. Only thing on the menu was cream teas and afternoon tea. I asked the waiter if any other food available. He said he did not know. His reply to everything I asked was 'I don't know' Looking at him unbelievably he eventually he took the initative to ask 'shall I find out?' To which I replied 'Yes'
After trying to order 3 Cream Teas ( £9) and 1 Afternoon Tea (£18) we were told that we had booked Afternoon Tea so that was what we had to have as the chef had already prepared it and it needed to stay fresh. We had been looking forward to dining at the Sands Hotel so did not make a fuss as we wanted to enjoy the experience.

I must say the Afternoon tea was very disappointing. The Scone was ok with plenty of Jam and cream. It was accompanied by a prawn mayonnaise mini bun and 2 other small pastries that needed an acquired taste.(no vegetarian option). The 3 mini desserts were very sickly sweet. So my daughters who have a sweet tooth could not manage them.
The view was very nice.

I am sure that the other food is nice at the Sands Hotel, but would certainly not book a table after 3pm and before 5pm as you will be given afternoon tea with no choice of what you are given except in choosing which tea. If you have a refill please make sure the put a fresh teabag in or they will just top it with water and it will come out as water.

The table next door were loudly complaining but I don't blame them. They insisted on paying a smaller amount as the cakes were not eaten. I wish now I had follow suit.

OT
OpenTable Diner
London
1 review
Dined on 19 August 2020
Overall2Food1Service2Ambience2

Probably the worst afternoon tea I’ve ever had. It used to be lovely! What’s happened?

MP
MrsP
1 review
Dined on 18 August 2020
Overall5Food4Service5Ambience5

Really nice space and very relaxed. Food good and generous portions. Reasonable prices.

B
Bomhassett
Kent
1 review
Dined on 15 August 2020
Overall3Food2Service5Ambience5

Accommodation 5 * I took my friends out for afternoon Champagne tea.. Wasnt entirely happy given two wraps of the same filling because I asked mine to come without fish..(wasn't offered an alternative? Apart from that the staff very friendly atmosphere was lovely and I would defiantly recommend..

a
anthonyr
London
11 reviews
Dined on 15 August 2020
Overall5Food5Service5Ambience5

Both the food and service were outstanding. The room was beautiful with lovely views over the sea.

L
Lauren
1 review
Dined on 10 August 2020
Overall5Food5Service5Ambience5

Had a lovely experience here. Was sat in the best spot outside on the terrace. Food was amazing and we can't wait to come back again. Also the rooftop bar was lovely!

z
zico
London
3 reviews
Dined on 4 August 2020
Overall5Food5Service5Ambience5

Good menu choices, table request met, much appreciated. Staff friendly and efficient. Would not hesitate to return.

RA
RebeccaA
1 review
Dined on 30 July 2020
Overall4Food3Service4Ambience4

The menu had been changed since our last visit which was quite disappointing as I was expecting the usual sandwiches.

EC
ECURX
London
4 reviews
Dined on 26 July 2020
Overall5Food5Service5Ambience5

We had a lovely evening, first we had drinks on the Terrance and then a meal inside, both tables had a wonderful view. The food was great, even the children’s menu was nicely presented and tasted good.
The service was just the right level of attentive.

H
nigelH
Kent
1 review
Dined on 25 July 2020
Overall4Food3Service5Ambience5

The Hotel was lovely and the atmosphere was good, however I had a Beetroot Risotto which was undercooked and tepid..not great. but my wife had a fish dish that she says was nice.

J
Jade
1 review
Dined on 23 July 2020
Overall2Food1Service2Ambience5

Had a chicken burger that was raw inside, no apology and wasn’t taken off the bill. Just re made another even though the rest of us had finished. I love the decor and where sands is in Margate but the service the last three times I’ve been isn’t great and the food was always lovely but again not great the last few visits. It’s a shame.

E
Ester
London
1 review
Dined on 20 July 2020
Overall5Food5Service4Ambience4

Excellent meals, well presented and good price (maybe because we are used to London prices), but I do not think it was expensive. I really enjoyed the experience (it was for my 40th boyfriend's birthday)

HM
HelenM
London
6 reviews
Dined on 19 July 2020
Overall4Food4Service4Ambience4

We had a lovely afternoon tea, treating my parents to their first experience dining out after lockdown. The staff were very friendly and accommodating with our requests and everyone was socially distanced and the hotel had good hygiene measures in place.
Particularly enjoyed the savoury selection rather than just sandwiches.

LB
LelitaB
1 review
Dined on 18 July 2020
Overall5Food5Service5Ambience5

Stunning view, delicious food and genuinely warm and friendly staff. Would definitely recommend!

H
Hannah
1 review
Dined on 17 July 2020
Overall5Food5Service5Ambience5

Really lovely staff and lovely atmosphere. The only complaint I had was the CUSTOMERS. The customers in there are so rude and think they were entitled to anything. There were 2 young girls serving and men kept invading their personal space which I thought was unfair due to COVID. I saw no reason for anyone to complain, food was lovely and so were the staff. Food was delicious and would recommend the cod main!!

KP
KevinP
Kent
1 review
Dined on 16 July 2020
Overall4Food4Service4Ambience4

Service was very efficient, and food quality was good. We sat outside, a little noisy, but otherwise comfortable. There is a long hike to the toilet, which is two floors, but lovely facilities once you eventually arrive.

RM
RosieM
Hertfordshire
2 reviews
Dined on 11 July 2020
Overall5Food4Service5Ambience4

Lovely lunch, friendly & attentive service without being intrusive, high quality & delicious food

SA
SarAhH
Kent
2 reviews
Dined on 11 July 2020
Overall5Food4Service4Ambience5

Lovely views. Excellent service and fantastic food

RC
RussellC
London
1 review
Dined on 10 July 2020
Overall4Food4Service5Ambience5

Great Setting, great food, great service! Highly recommend

MM
MareMX5
London
2 reviews
Dined on 7 July 2020
Overall4Food4Service4Ambience4

Most enjoyable visit to The Sands, after 3 months if lock down. Shame we had to watch staff clean the balcony but guess that might have been covid quide lines. Food good, toilets clean , staff good. Will recommend.

AP
vipAnnelieP
London
1 review
Dined on 5 July 2020
Overall5Food5Service5Ambience5

Lovely lunch with friends.
Social distancing in place
Fantastic food and service.
Thank you

IE
IngridE
Kent
1 review
Dined on 15 March 2020
Overall5Food5Service5Ambience5

More vegan options please
Amazing food - these chefs can cook and don't fall apart when you ask for dietary specials - love this place! Like Hollywood come to Margate

PM
PaulM
Kent
2 reviews
Dined on 6 February 2020
Overall4Food3Service4Ambience1

Menu was limited and there was no atmosphere whatsoever

OT
OpenTable Diner
London
1 review
Dined on 4 February 2020
Overall2Food2Service1Ambience3

I we had the last Tuesday.
The waitrasses were never engaged in the need of the clients, eg refilling teapots, etc.
The bready sandwiches were disappointed (too much bread)
Too much cake variety
The scones were good and freshly baked which was the best part of tea!

The decor and ambiance and view were good, but nevertheless these points should be complemented with good service.

LP
LeeP
London
3 reviews
Dined on 31 January 2020
Overall4Food5Service5Ambience4

Service was attentive and friendly. The food was great and cooked very well. Interesting dishes with a good mix of flavours.

L
Linda
London
1 review
Dined on 28 January 2020
Overall4Food4Service5Ambience5

The surrounding area does let this hotel down especially in January when everything is closed,even the Turner contemporary was closed.The view is amazing and the afternoon teas looked lovely.The staff were very attentive and pleasant.The food was maybe not to our choosing.We thought the potatoes weren’t cooked through and the chicken was a bit bland.The dessert however was delicious .I would recommend trying it in the summer and a cream tea.

s
sandraw
1 review
Dined on 18 January 2020
Overall3Food4Service2Ambience2

The negatives were:
Table was laid but the table its self was dirty, the velour chairs, although very comfortable, were badly stained. My vegetables were served in a badly cracked dish. Oh, and on arriving we were greeted by a mop and dust pan and brush standing by the Bar.
The positives were:
The view was outstanding, food was delicious, service attentive and prompt.

FB
FayeB
Kent
3 reviews
Dined on 10 January 2020
Overall5Food5Service5Ambience5

Fantastic service from everyone. The setting is lovely and the food and drink was very reasonably priced. We would definitely recommend this restaurant.

RB
RogerB
Kent
2 reviews
Dined on 6 January 2020
Overall4Food4Service3Ambience4

We enjoyed the whole experience. Food was delicate but flavoursome and the fish cooked to perfection. Great view of course and an interesting exhibition of paintings on display too! A la carte menu reasonably priced So looking forward to returning soon.

LP
LisaP
London
20 reviews
Dined on 28 December 2019
Overall4Food3Service5Ambience4

Great location and outstanding service; very nice food too but not much choice for non-meat-eaters.

JM
JohnM
1 review
Dined on 21 December 2019
Overall5Food5Service5Ambience5

Saturday evening before Xmas-- we had booked, and just as well as the restaurant was full throughout. Mix of groups and families with surprising number of youngish kids--exepct thats the Xmas factor!
Quite a small range of options on the menu-around 5-6 per course-but even a veggies we managed to have pick of 2 per course.
We had the mushroom starter and the salmon starter--both were full of flavour and well presented.
Next course we took the Portobella Mushroom and the Turbot.. The mushroom came with young stem broccoli, small lightly roasted potatoes, whilst the Turbot came with mussel sauce and a bed of mash potato, along with a green (spinnach/kale like) veg, whose name evades me.
Portions just about right--left room for a pud!. I declined, but shared some of my wife's baileys and ice cream arrangement--very nice. 1 bottle of Marlborough Sauveignon went down well. 2 bootles of water (approx 75cl) were bought before and during he meal without asking.
Staff were helpful and the music was cool.
price was £72 for the wine with 2 and 3 courses--very good value.

Will certainly be going again

NV
NearlyVegan
Kent
1 review
Dined on 21 December 2019
Overall5Food5Service5Ambience5

Stunning place - value for money - makes you feel like a filmstar! Even the guests looked stunning. AND you can ask to make a dish to be VEGAN without any hassle at all - a million miles from the usual 'Mediterranean vegetables' which is all most chefs can think of! LOVE IT!!

AH
AllisonH
1 review
Dined on 11 December 2019
Overall5Food5Service5Ambience5

Lovely meal here, good quality food and local ingredients where possible.
We were the only diners on a Wednesday evening so was nice and quiet.
Have been here before and never have a bad meal, would recommend this restaurant.

PM
PeterM
1 review
Dined on 1 December 2019
Overall3Food2Service5Ambience5

I have eaten here a few times now and the service has always been to a high standard as indeed has the food. This time however the food let the experience down. The food was cold, the plates were cold. One of my guests sent the food back on 2 separate occasions. In hindsight i should have sent mine back to as it felt like the roast beef had come straight from the fridge. The food tasted very good and I do feel uncomfortable complaining esp when the service is perfect.

L
Local
1 review
Dined on 29 November 2019
Overall5Food4Service5Ambience5

Really great meal out. Only downside is it’s a bit old fashioned only having one vegetarian option. Normally it’s tolerable because it’s a great option. But this time it was just three mushrooms. Not very exciting. But the meat eaters meals were diverse and interesting.

AA
AislingA
London
1 review
Dined on 23 November 2019
Overall5Food5Service5Ambience5

Glorious setting, fab food and attentive service! Highly recommend. Ask for a sea view - it’s so worth it!

GJ
GordonJ
1 review
Dined on 20 November 2019
Overall4Food4Service3Ambience5

Absolutely ideal for a business lunch love, comfortable waiting area for a pre-lunch drink and then such a great view across the Channel whilst you dined. I had the broccoli and stilton soup starter, followed by the smoked haddock with kedgeree, both dishes were so good. My accountant had the same starter, followed by the rump steak and triple chips, with trimmings, again, it must have been very good as he didn't leave anything on his plate!! A very relaxed atmosphere, good service, very good food and a great view, thoroughly recommended and I will definitely be dining at Sands again.

PG
PhilG
London
2 reviews
Dined on 15 November 2019
Overall5Food5Service4Ambience4

Throughly enjoyed our evening celebrating my partner’s birthday, extremely quiet in the restaurant only 3 or 4 tables having dinner. Food was delicious and didn’t have to wait too long. Only thing missed is sugar wasn’t served with our coffee. When restaurant is that quiet could have possibly done with some low level music playing but it didn’t impact on our evening just a suggestion.

FAQs

Bay at Sands Hotel is rated 4.3 stars by 316 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.