Artisan Bistro

4.2
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830 reviews
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$31 to $50
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Contemporary American

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Pre/post Theatre
Artisan Bistro is a modern and inviting dining room dressed in rich dark and light woods with elegant European design elements. Accents of black, off-white, cognac, blues and warm grays echo a classic bistro look and feel. Crafted wood wainscoting throughout the room and soft ambient lighting from above highlight the white-washed, wood floors to further enhance the bistro-like setting. New stitched-leather booth seating lines the dramatic floor to ceiling wall of windows overlooking Avery Street and two high-top u-shaped booths frame the space on either end. Additional cluster seating is intimate and close, allowing for easy conversation and lively exchange. Artisan Bistro features fresh, local seasonal dishes that present artisanal cooking in an approachable way.

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What 830 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.2
Service
4.2
Ambience
3.7
Value
Noise · Moderate
72% of people would recommend it to a friend
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vipRmc1229
New England
9 reviews
Dined on 5 March 2020
Overall4Food3Service5Ambience5

Great ambiance and wonderful service! The filet could’ve been cooked more on the rare side than medium. Our server was very friendly and attentive!

OT
OpenTable Diner
Central Coast
1 review
Dined on 3 March 2020
Overall2Food3Service2Ambience3

Was super excited to enjoy an afternoon at Artisan and found myself very disappointed with the experience. Service was spotty (we found out after waiting 15 minutes for our pre-ordered dessert that our waitress had gone on a break) and food was only alright with our taco appetizer cracking before we even fully picked it up + dessert only okay. For the price, I’d definitely choose many of the other great restaurants nearby.

JG
vipJaneG
New England
4 reviews
Dined on 28 February 2020
Overall5Food5Service5Ambience5

Waitstaff, hostess and servers are so friendly and welcoming - outstanding service!

DF
vipDaveF
New England
20 reviews
Dined on 22 February 2020
Overall2Food1Service4Ambience3

We arrived at 5:15 so the restaurant was not busy. The service was attentive to our need to be done before 7:00 PM. The appetizers were adequate, soup and a flatbread pizza. Two of us ordered the burgers, one medium rare, the other medium. Both arrived medium well to well done but we didn't want to take the time to send them back. We shared a creme brulee that was not up to expectations. The cost for this meal including 2 coffees and an additional appetizer with tip came to over $200.00. We won't return.

SC
SusanC
New England
3 reviews
Dined on 20 February 2020
Overall2Food2Service5Ambience4

Nice Bistro, but sub par food.

DR
vipDeRH
New England
19 reviews
Dined on 19 February 2020
Overall3Food4Service3Ambience3

Unfortunately Artisan was understaffed the night we dined. Every table was booked. The hostess stepped in to take our order. We had theater tickets and had informed our server upon arrival. One of our party was a few minutes late which didn’t help. With the delays in placing our order, etc., we made it to the theater barely in time for the curtain despite booking our dinner reservation to allow for two hours. This was supposed to be a celebratory dinner but ended up being stressful. Fortunately, the food was good.

OT
OpenTable Diner
New England
3 reviews
Dined on 19 February 2020
Overall5Food5Service5Ambience4

Very good restaurant. Server was excellent. We used a Travelzoo voucher. Such a great deal $75 for 2 drinks , one shared app, and 2 entrees. It is in the Theater district. You can park right in the garage attached for $20 if you use the Spothero app. The food was excellent. Had the cod over a mushroom pasta. We ordered the chocolate linzer dessert, it was just ok. Not really any chocolate in it. I would definitely recommend this restaurant, especially if you are going to the theater.

OT
OpenTable Diner
New England
1 review
Dined on 19 February 2020
Overall5Food5Service5Ambience5

Birthday dinner with my daughter in law

OT
OpenTable Diner
1 review
Dined on 18 February 2020
Overall5Food4Service4Ambience5

Had a good time especially since the movies were so close

KD
vipKD161
New England
4 reviews
Dined on 16 February 2020
Overall1Food1Service1Ambience1

Don’t waste your time or money! Menu/food and service leaves a lot to be desired.

f
firedog
New England
2 reviews
Dined on 15 February 2020
Overall4Food3Service5Ambience5

nice place with great service, the entrees are well over priced without truly being outstanding. Complimentary bread was excellent as was the spinach salad.

JD
JenD
1 review
Dined on 15 February 2020
Overall5Food5Service4Ambience5

Good food. Well presented. Portions on the small side. Low noise level. Good wine selection. Not rushed. A little more attentive service would be great but nevertheless was still adequate. Nice atmosphere.

EF
EdwardF
New England
1 review
Dined on 15 February 2020
Overall2Food2Service3Ambience2

Food was ok. Should be much better given the cost of an omelet. Ambiance was more like a 3-star hotel dining experience than a Ritz Carlton experience.

OT
vipOpenTable Diner
New England
3 reviews
Dined on 14 February 2020
Overall4Food5Service4Ambience4

We were on our way to Plaza Suite so Artisan, which we have enjoyed before, was perfectly situated. Valentines Day special was a full dinner so we ordered it. Four corses and all very good. The app was a little skimpy, the Soup was quite nice, and the entree, halibut and filet were ample and delicious (steak was perfectly rare). Dessert was super skimpy. All in all very good. A minor issue since our waiter asked us if we’re going out, was the length of time between courses to the point that even though we arrived at 6 PM we had rush dessert in order to make our 8PM curtain

OT
OpenTable Diner
1 review
Dined on 14 February 2020
Overall3Food2Service4Ambience4

I was diappointed in our visit to the Ritz’s Artisan last week. While the folks out front were terriic, the waiter was medium. Not bad but not particularly knowledgeable. The grilled oysters weren’t great. My girlfriends cauliflower steak was just OK, not particularly interesting...My $39 scallops were served cold. Then heated up on the same plate and reserved luke warm. — they never seemed freshly cooked. And we were not there at a peak time. It was 2/3rds busy — and beofre the rush...

The bread was excellent and the setting and ambiance are very nice, but I expected a lot more from the Ritz. If you are charging $39 or $50 for a plate in a bistro like setting, it ahould pretty exquisite. — or at oeast felt more of an effort should be made.

I would go back for a burger, maybe, but not dinner and would not recommend it to others for dinner...

Sorry!

N
vipNoise
New England
73 reviews
Dined on 11 February 2020
Overall3Food1Service4Ambience3

Great pre theater location.
Space could use an upgrade.
Food average
Good service.

KT
KellieT
New England
7 reviews
Dined on 8 February 2020
Overall5Food5Service5Ambience5

This was the first time dining here for my fiancée and I. Our friends highly recommended this place and I’m glad they did. The food was delicious, but what we appreciated most was the service all around.

d
duendeduo
New England
11 reviews
Dined on 8 February 2020
Overall4Food4Service5Ambience5

The Artisan Bistro is located in easy proximity to the bustling theater district. The staff and service personnel are very accommodating and professional. The ambiance is inviting and the noise level acceptable. There is a full wine and cocktail list to accompany a range of generally good food offerings.

OT
vipOpenTable Diner
New England
17 reviews
Dined on 1 February 2020
Overall3Food4Service2Ambience2

I would expect with a hotel like the Ritz Carlton housing this restaurant that I would be wowed. I was happy but not wowed.... we could have been anywhere.

WO
vipWayneO
New England
5 reviews
Dined on 28 January 2020
Overall5Food5Service5Ambience4

Enjoyed everything we ordered. Our waiter made it a very special occasion.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on 23 January 2020
Overall2Food2Service1Ambience5

Terrible service. Never got coffee

d
dschub
New England
16 reviews
Dined on 12 January 2020
Overall3Food5Service1Ambience4

Nice location after a show, menu is very limited at lunch for gluten free options. Our entrees were delicious sliders and flat bread (not gluten free) and salads were fresh. Unfortunately, service was not up to the standards for the Ritz. Server ignored us, but was very attentive to other tables. We were a bit disappointed.

SB
vipSohaB
New England
1 review
Dined on 11 January 2020
Overall3Food3Service3Ambience3

Overpriced for the quality of food and serve. The grapefruit in the cocktail was stale (though the cocktail itself was delicious!). The server was not that knowledgable about the drinks on offer. When my fork fell, the server promptly brought me another fork, but it was smaller (a salad fork) and from a different set, so had a different heft to it. I would expect better from a restaurant at the Ritz Carlton and for this price range.

MB
MargoB
New England
1 review
Dined on 10 January 2020
Overall4Food4Service4Ambience3

We arrived early for dinner prior to going to the theater. Atmosphere is pleasant and staff was welcoming/ friendly. Our server was very pleasant , helpful and efficient. Menu is smal but the food was excellent and presentation pleasing. All in all a pleasant night out and we made it to the theater timely without ever feeling rushed. I would definitely recommend it and will return next theater night.

E
vipElizabeth
New England
5 reviews
Dined on 9 January 2020
Overall2Food2Service1Ambience3

My husband’s appetizer came before his cocktail and his entree came 1 minute after his appetizer! The waiter was inexperienced and not at all what I expected from a restaurant at the Ritz.

OT
vipOpenTable Diner
Orlando
3 reviews
Dined on 30 December 2019
Overall5Food5Service5Ambience5

Excellent food and service.
Highest recommendation.

KM
vipKarenM
New England
33 reviews
Dined on 27 December 2019
Overall3Food4Service4Ambience3

This is a nice place to dine before a show. The menu is limit, but the food was quite nice.

JB
vipJudyB
New England
2 reviews
Dined on 26 December 2019
Overall5Food5Service5Ambience5

This is a classy place to go pre or post-theatee. Food and ambiance are both excellent!

P
vipPammy
San Francisco
9 reviews
Dined on 22 December 2019
Overall5Food5Service5Ambience5

We brought our granddaughter to Boston to see the Nutcracker ballet and for a special treat had an early supper at the artisan bistro. Everything about the experience was perfect-the service, the food, the ambience. My husband and I decided we’ll have to come here more often for just the two of us.

LG
LindaG
New England
10 reviews
Dined on 20 December 2019
Overall5Food4Service5Ambience5

Holiday lunch before the Nutcracker.

M
Marris
New England
2 reviews
Dined on 16 December 2019
Overall4Food5Service3Ambience5

Staff was nice enough, but wait time for food, even dessert was surprisingly long

S
vipSimina
New England
61 reviews
Dined on 14 December 2019
Overall4Food4Service4Ambience4

Met some friends for some drinks at Ritz and decided to stay and eat at the Artisan. Overall, we had a great experience given last minute decision to stay. We had a few appys that were very good, hot and fresh! Our service was fast, server was funny and pleasant. Nice surprise all around given it was theatre time and everything was bustling.

MP
vipMaggieP
New England
4 reviews
Dined on 12 December 2019
Overall5Food5Service5Ambience5

Put waiter was fantastic as was the food. Will definitely go back!

CD
ChristianD
1 review
Dined on 11 December 2019
Overall5Food5Service5Ambience5

Great food, Great space, Great cocktails. All around wonderful experience.

PR
PatriceR
New York Area
1 review
Dined on 8 December 2019
Overall3Food4Service3Ambience2

Not up to a Ritz venue
Poor service, the restaurant need reno

KM
KatherineM
New England
2 reviews
Dined on 8 December 2019
Overall5Food5Service5Ambience5

This is the eighth year we brought our grandchildren,Daren for brunch before walking around the corner to the”Nutcracker” at the Boston Opera House. Even when they were very young they were treated as special guests by the staff. From valet service for parking our car to wait staff to food we have never been disappointed.
Recommend it to everyone I know that is heading into Boston for a show

JJ
JohnJ
1 review
Dined on 30 November 2019
Overall5Food5Service5Ambience5

Outstanding food and service. Went there to celebrate my wife’s birthday. The staff provided a wonderful experience for my wife. Would definitely recommend this place.

m
magpie
New England
7 reviews
Dined on 30 November 2019
Overall4Food4Service4Ambience4

After many years' absence, we went back to the Artisan for brunch. We were pleasantly surprised. The chef even made delicious crepes for me. They were listed on-line but not in-house. Since we now live at 1 Avery and get a 15% discount, we will go again.

SC
SheilaC
New England
6 reviews
Dined on 29 November 2019
Overall4Food5Service5Ambience3

Great food, great service. Fun and upbeat. A bit loud as we had a very loud group seated next to us. I would recommend and would go back again. Great dinner before a show!

OT
OpenTable Diner
1 review
Dined on 29 November 2019
Overall1Food3Service1Ambience3

We had a 12:00 reservation and they said our table wasn’t going to be ready for a while and they sat us in their lobby. We had to eat in the lobby. At 12:25 we hadn’t even received drinks yet. After I said something, the drinks and food came. They did give a discount on our bill, however eating in the lobby was not acceptable.

FAQs

Artisan Bistro is rated 4.2 stars by 830 OpenTable diners.

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