Alex's Washington Gardens
We were on time for our 5:30pm reservation. The restaurant was not very busy, but we know it gets very busy after 6. The hostess walks us past 3 empty booths and wants to seat us in the 4th booth that is directly adjacent to the waitstaff prep/dishes area. This is truly THR WORST table in the place..We asked if we could sit in one of the other empty booths we had just passed (we have been to this restaurant many times and know the waitress has all of the booths in her station). She wanders off, comes back and says NO because there are other reservations. We asked “for those specific tables?”. She said no, but it would cause other parties to have to wait 20 minutes for their reservations. WHAT? Sorry, we don’t buy that load of garbage.
We sat in the terrible booth with the noise and the bustle, but had our wonderful waitress who truly is spectacular. Still leaves a bad taste in our mouths. Not sure we will go back because of this experience. We were heading to the theater (and dressed for it), so no time to rearrange dinner plans or we would have left when she would not move us to ANY of the multiple empty tables.
Excellent birthday dinner! Everything was just great! The pizza so good! Thank you
Great food and great atmosphere! Our server was also very sweet
Great Meal.. Jessie, the hostess, was doing an awesome job as it was very very busy!
Anniversary Oct 6
Absolutely delicious meal! Eggplant parmigiana is the best I’ve ever had! Pizza was amazing. Everything is so fresh and homemade. Love the cozy atmosphere. Great drinks too!
This is perhaps the best neighborhood restaurant in the entire north shore. Their pizza is the best thin crust ever.
Our server was excellent-pleasant, efficient, thorough!
Excellent food, nice portions, wonderful, friendly and attentive service. One of our favorite restaurants. The Chicken Pomodoro is our usual choice.
Great food, great pour, and the best thin-crust pizza around!
We have bee eating there for years & always recommend it to friends.
The BEST dining option for any occasion!
Thanks for a Fabulous Dinner with Fantastic Friends.... We will be back
Worst service ever experienced over many visits.
A battle to get server's attention!
Hope it's just an off night!
This is our favorite local restaurant. A go-to. Not anymore. The hostess was unprofessional and frazzled. The tables were on top of each other so it was difficult to get service. Everyone made excuses of being short staffed or too busy to service us (except one server who seemed to understand that working more efficiently and trying harder was required. Not excuses). This is our favorite thin crust pizza but it seems to have changed. Still good but not like the last time we were there and the 100's of times before that. The house salad, which we also loved, wasn't quite the same and did not have the green onion that it normally had as well as the lettuce was not cut well and just slopped in a bowl. The busser wiped tables down allowing everything to fall to the floor and never cleaned the floor. We then noticed how dirty the floor was in many places. The waitress were getting drinks at the bar and leaning over glass touching them with their underarms. From the moment we walked in to the 15 minutes we waited to get our check the experience eliminated years of love for "Wash-Gards" (as we called it). I am giving this bad but honest review in hopes the restaurant will take it to heart and figure it out so we can once again call Wash-Gards our "go-to" restaurant in Highwood.
A real find. It’s an regular Italian restaurant. Nothing fancy but great food and a huge menu. Pizza is fantastic and the other dishes are amazing.
Recently under new ownership, we'll see how that shakes out. There's some doubt it will be the good old haunt.
Great service, good food. Intimate and cozy setting yet a bit on the loud side due to the small size of the dining area. No cocktail menu which was disappointing, but overall a good first visit. We would visit again.
consistent good food from one time to the next.
went to celebrate a birthday and so
very nice gave the birthday girl a hefty slice
of chocolate cake to celebrate. wait staff was
just perfect and took care of all your needs.
last but not least food was yummy. 😋
There are so many kinds of pizza available in the Chicago area but sometimes you just want the
best tasting old school kind around. Look no further than Alex's Washington Gardens for your next
outing for a great pizza in a place that oozes charm with wonderful friendly staff. They also serve
Italian entrees, which are very delicious, too. We have never been disappointed by Alex's Washington
Best pizza around! Great drinks and awesome atmosphere!
The food was horrible. Servive fair. Asked for more lemon, never came, told waitress light on garlic? Came loaded, and last but not least, the chicken vesovio I’ve ever had.
I was with two friends who had never been there and they RAVED! It was a fun evening and our server Sandra was terrific.
As usual, the food was great and the service was perfect. They really make you feel at home!
Always outstanding... requested a special table and they could not have been nicer.
Food was delicious and a great pour.
We love the restaurant and think the new owner is terrific.
Annette & Jerry Blumberg
excellent Italian food locally owned family has been in business for more than 50 years
We have been coming to the Garden for at least 25 years. Unfortunately we were very disappointed in our service this past Thursday evening. I will say the food was delicious as always but the service was horrible. We waited for 15 minutes before we even ordered a drink and that was because I waved the server down. It took another 10 minutes to actually receive the drink. It was very crowded and bottom line there was not enough help and the wait staff was overwhelmed. I certainly hope that is not the new standard at Washington Garden.
Noise was the biggest problem. No room for 6 in the bar where it is quieter.
Wife and I thought the food was good, the staff was attentive which I appreciate cause never had to ask for my drink to be refilled. Would definitely eat here again.
Nice atmosphere, great food, wonderful service. A most enjoyable evening.
Servers are out of this world! they remember you, and everything about you
Always good food and fine service. Pizza is best in town.
OK, I just feel at home while being served great food by great staff. I love this place.
Service was unusually slow.
I met up with friends in the Chicago area last weekend at Alex's Washington Gardens, and we all had a terrific meal. The staff is friendly and the atmosphere is warm and inviting. The osso buco was amazing and delicious. It was pull-off the bone tender. The tomato sauce has an authentic Italian flavor. For others, the New York strip was cooked to perfection. A friend who flew in from Washington D.C. had the salmon and said, it was the best he had ever had. Whenever I have had the salmon, I have also thought the same. It is real a treat to get up to Highwood to eat at Alex's when I come to Chicago.
Our favorite restaurant. Staff are very
warm and attentive, the food is outstanding,
we enjoyed the shrimp sergio and veal marsala
Walleye special was liked by one diner and not the other. Service was fine and drinks were good.
This is clearly a neighborhood hub. The staff greeted many guests by name. The service was excellent and the food was good. The soft shell crabs and eggplant parmesan specials were outstanding.
Best salmon I’ve had in a long time. Great bread & salad. Loved every part of it.