Afternoon Tea at Ting, Shangri-La At The Shard

4.4
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1214 reviews
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£41 and over
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Afternoon Tea
TÎNG, named after the Chinese word for ‘living room’, is the collective name for the restaurant and lounge on level 35 of Shangri-La Hotel, At The Shard, London.

Served in theatrical elegance, our Traditional British Afternoon Tea celebrates the best of British classics. A fine selection of sandwiches and desserts are served with an exclusive selection of over 30 teas, including our wide range of signature teas such as the Welcome Tea and Signature Tea. The beautifully displayed sweet and savoury treats are all complemented with 360-degree views across London, encompassing the River Thames, Tower Bridge, Maritime Greenwich, Canary Wharf and the historic counties of Kent, Surrey and Sussex.

Special Offers

Afternoon Tea and London’s Highest View: £92

Enjoy our seasonal afternoon tea with a glass of Champagne at Ting Restaurant before continuing to marvel the sights of London from the sky with complimentary fast track entry to The View from the Shard, London’s highest view.

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 1 - 6 people

Starts: 14 October 2019

Ends: 31 December 2019

Availability: Daily 12:00-16:00

What 1214 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
Food
4.4
Service
4.6
Ambience
3.9
Value
Noise · Moderate
85% of people would recommend it to a friend
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AB
Caribbean
1 review
Dined on 29 November 2019
Overall5Food4Service5Ambience5

The overall experience was absolutely amazing and really value for money. The savouries were very well flavored and tasty, however as the sweets were not traditional flavors, not all may enjoy them to the fullest. I did however! Thank you for a wonderful experience and hope to visit again.

OT
London
1 review
Dined on 28 November 2019
Overall1Food1Service1Ambience1

the service is terrible!!!!!! The Worst service and experience at Shangri-la

VC
1 review
Dined on 27 November 2019
Overall5Food5Service5Ambience5

I like to drink Afternoon Tea at Ting because they were such a professional team and they know what people like there. I even got as a hotel guest a free glass of champagne. I loved it there!!

S
Kent
1 review
Dined on 26 November 2019
Overall5Food3Service5Ambience5

Very calming and relaxing, taking in the wonderful views. We never felt rushed and our waiter, Khali, was excellent. Very attentive and charming. Nothing was too much trouble. Will certainly go again and recommend to friends, even though a little pricey.

OT
London
2 reviews
Dined on 25 November 2019
Overall5Food4Service5Ambience5

It was our first trip to London and we wanted to do something special. We got the afternoon tea and all the staff went out of their way to make everything right. I believe it was perfect. It is pricey despite the food being okay. I knew we were basically paying for the view which is amazing.

BI
1 review
Dined on 24 November 2019
Overall4Food5Service5Ambience4

magnificent view on the city, very nice place, great staff en delicious food that is very nice presented

CL
Dusseldorf Area
1 review
Dined on 24 November 2019
Overall2Food2Service1Ambience2

Not something I would recommend to others. We did not get this feeling of being welcome. They were to busy and did pay attention. We waited for along time for the tea.

H
1 review
Dined on 23 November 2019
Overall2Food1Service3Ambience1

We were very disapointed to not be seated by the window as this was our special request when booking and soon after we arrived many tables close to the window were available and we were not asked if we wanted to move. The scones were tiny. The light were turned town as some point and it was like eating in the dark.

JK
Kent
1 review
Dined on 23 November 2019
Overall5Food5Service5Ambience5

A fantastic afternoon to celebrate a special birthday. The friendly staff, food and festive decorations made for a wonderful afternoon. The scones were also melt in the mouth :)

PC
London
1 review
Dined on 21 November 2019
Overall5Food5Service5Ambience5

Been before for afternoon tea , this was to celebrate a birthday With friends from Spain ! Looked after really well and my guests were very happy with everything , will be back !

AB
London
1 review
Dined on 17 November 2019
Overall5Food5Service5Ambience5

We loved our afternoon tea at Ting, Shangri La at the Shard! We were warmly greeted and given a fantastic table with a great view. To begin with, we were treated to a complimentary refreshing tea and then were served with a lovely selection of treats. The service by our waiter was exceptional! I wish I could remember his name. He recommended different teas to suit our moods/tastes and the variety we tried were delicious! Myself and my husband can’t wait for our next visit :)

MQ
London
1 review
Dined on 16 November 2019
Overall5Food5Service5Ambience5

Service is as fantastic as the views. A wonderful treat.

CP
1 review
Dined on 10 November 2019
Overall5Food3Service3Ambience5

Absolutely blown away with the overall experience.. view was just the best. Afternoon tea was Devine. Really loved it..

JC
West Sussex
2 reviews
Dined on 10 November 2019
Overall2Food3Service2Ambience3

Requested a window table (it was my father-in-laws 80th Birthday) & called on morning of booking to ask again. Arrived - no window table & advised that tables of 6 could not be accommodated at window - if I had known this I would have booked somewhere else. No attempt made to accommodate us even though quiet day & we spending in region of £600. Service was quite disjointed. Small discount applied to final bill but honestly would rather have had seat with view. Very disappointing, and did not compare to our previous experience at this hotel. I would not recommend.

EA
London
1 review
Dined on 10 November 2019
Overall4Food2Service5Ambience5

The view is incredible, the choice of flavours for desserts are all too similar. The bread used for sandwiches are not as fresh as Tasted in other places. The salmon was normal, the chicken and truffle sandwich was lovely and the cucumber sandwich was overpowered by the flavour of the bread.
The teas offered were good, the service was professional and friendly.
Other than the view And the interesting dry ice display at the beginning of sitting i wouldn’t go again.

CA
1 review
Dined on 9 November 2019
Overall3Food2Service3Ambience5

My wife and I went for afternoon tea to celebrate her 40th birthday and I was slightly disappointed. The restaurant itself is very nice and the views across london were excellent, despite the weather. Unfortunately we didn't get a window seat, although this wasn't guaranteed. The food was the biggest let down, the finger sandwiches were nice but became a bit sickly after a few. The cakes & patisserie looked impressive but were all overly filled with jam and all tasted the same, I would have liked more variety. Service was ok but not amazing, we frequently had to wait quite a while for items we ordered, but the staff were apologetic. Total cost for the both of us was around £170 including a glass of champagne each. A nice experience but not really worth the price as the food wasn't great.

Y
1 review
Dined on 5 November 2019
Overall5Food5Service5Ambience5

Naturally including alcohol the prices can rise, but the cost of the Afternoon Tea overall, even cocktails included, I would say was good value. Make the most of the chance to ask for more sandwiches to make it a filling meal, and also take advantage of the option to drink multiple different teas from the impressive selection over the course of the afternoon, each at no additional cost. I would suggest early afternoon as well, attending the Ting Lounge's first sitting at midday during the week was very, very quiet and gave the opportunity for incredibly attentive service. The view, ambience, service and (of course) food made this an excellent experience.

PR
Phoenix
1 review
Dined on 4 November 2019
Overall5Food5Service5Ambience5

Awesome tea with great views. Cannot say enough how amazing the service food and view were.

AM
London
1 review
Dined on 3 November 2019
Overall5Food5Service5Ambience5

It’s an amazing experience. The view, service and food are next level!

S
1 review
Dined on 2 November 2019
Overall3Food3Service3Ambience4

Really not as good as it used to be. Food, service and atmosphere used to be much better.

OT
London
1 review
Dined on 1 November 2019
Overall3Food1Service3Ambience4

We had the afternoon tea, the scones were not warm, and the “sweets” were all jam based, there was no variation, just jam filled eclairs, jam filed tarts, jam flavoured macaroons and come red ball filled with jam. The chef definitely needs to mix it up a bit with the desserts because it was just sickly with all the jam. And come one, cold scones? I’m a Londoner and this is just not acceptable at an establishment of this calibre.

BD
London
1 review
Dined on 29 October 2019
Overall5Food5Service5Ambience5

Etwas chaotisch von der Organisation her, was aber durch die Freundlichkeit des Personals mehr als ausgeglichen wurde! Sonderwünsche wurden erfüllt und das Essen war reichlich und lecker! Die Aussicht spricht sowieso für sich!

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K
London
1 review
Dined on 29 October 2019
Overall5Food5Service5Ambience5

Thank you for your heartwarming service ! I really want to recommend to my friends if they are planning to visit London.

JM
Glasgow
1 review
Dined on 28 October 2019
Overall2Food2Service1Ambience4

Very disappointing. Staff didn't seem to know what they were doing and were arguing amongst themselves.

FM
1 review
Dined on 28 October 2019
Overall4Food4Service5Ambience5

Had a lovely afternoon the service was very good . We had booked in September and didn’t realise they were changing the theme for October but apart from having a bit to much jam in everything for our taste we had a lovely time and the scones were delicious everything was fresh (I had been worried as other reviews mentioned stale sandwiches) . The waiter was very attentive and we were not rushed at all so in all would thoroughly recommended the experience

JK
1 review
Dined on 24 October 2019
Overall3Food3Service5Ambience5

Went to the Shard fir afternoon tea with a friend when booked the cost was listed 49.50 each however when we got there it was a special offer for 70 each as it was for breast cancer.Although this is fantastic cause and very close to my heart i feel they should have notified us.Also as they hiked the price by 20.00 and breast cancer were getting 10percent if proceeds the shard were still proffitting of the cause.I feel they should donated at least 20 percent which would have been towards the cause.

OT
London
4 reviews
Dined on 22 October 2019
Overall3Food3Service4Ambience4

Underwhelming food with amazing views.

T
Yorkshire
1 review
Dined on 12 October 2019
Overall5Food4Service5Ambience5

Food was lovely despite the pink theme for Breast Cancer Awareness so all the pastries had pink colouring. Staff were fabulous, very attentive and courteous and friendly

The setting was amazing with outstanding views of London

We would definitely recommend.

C
London
1 review
Dined on 12 October 2019
Overall5Food5Service5Ambience5

An amazing experience, but weather could have been kinder so that we could see the views

JH
1 review
Dined on 12 October 2019
Overall3Food4Service5Ambience4

Afternoon Tea was excellent although one of the desserts was a strange combination. Sandwiches were outstanding. Lovely setting we were sitting in the window. My only gripe was that we were celebrating two 40th birthdays. I had informed yourselves at the time of booking and again as we were lead to the table. Nothing was shown to celebrate this. On past visits the staff were outstanding with special acknowledgements of the occasions.

J
London
4 reviews
Dined on 12 October 2019
Overall5Food5Service5Ambience5

This is the 2nd time I have been to Tings this year and both times the food and service have been 5 star ! The staff were very attentive and the food was excellent !! I would highly recommend anyone visiting London to give it a try you won’t be disappointed

T
London
1 review
Dined on 11 October 2019
Overall5Food5Service5Ambience5

I visited the Ting for a birthday treat. The whole experience left me speechless. We sat by the window, we had breathtaking views, the service was immaculate, the staff amazing and the quality above anything I have experienced so far. For someone like me I wouldn't pay again to have the same experience as I think 60 pounds per person is not worth it but it is worth it as a one time experience as part of something special. The food was amazing

CS
1 review
Dined on 10 October 2019
Overall5Food5Service5Ambience5

My husband and I had a most enjoyable afternoon at Ting, Shangri-La. We were lucky enough to have chosen a sunny afternoon and to be seated on a comfy settee overlooking the magnificent all round view was quite breathtaking. We were treated like royalty by all the staff and our waiter could not have been more helpful or informative. We thought the food was absolutely spot on although we couldn't quite manage the very last cakes! It was not a cheap experience but left us feeling that we must do the same again. I have a sister reaching 70 next April so an afternoon tea experience could be just right! Our thanks to everyone involved.

OT
1 review
Dined on 8 October 2019
Overall3Food4Service3Ambience4

Lovely setting and views. Very tasty afternoon tea but very sporadic and delayed service with a lot of waiting for things to be brought to the table. Lovely staff and, when we raised our concerns, they dealt with it very well.

JR
Glasgow
1 review
Dined on 8 October 2019
Overall3Food3Service4Ambience5

Staff were lovely and view over London is great. Sandwiche selection also really good but it was let down by its cakes which were all the same, sickly sweet raspberry mouse with a raspberry filling.

MN
Dusseldorf Area
1 review
Dined on 6 October 2019
Overall5Food5Service5Ambience5

It's a luxurious place with well trained service personnel. Awesome views of London.

SX
1 review
Dined on 5 October 2019
Overall4Food5Service3Ambience3

Very good location with excellent view of the tower bridge, river thames and etc. Service was slow, we had to wait for almost an hour for our afternoon tea set to come. Food quality was not bad.

SL
London
1 review
Dined on 5 October 2019
Overall4Food2Service5Ambience3

The staff where working extremely hard and obviously understaffed for a busy Saturday. However we where waiting for far too long for even a pot of tea. The cakes where all the exact same flavour and dry. They where all strong strawberry flavoured which I didnt like, I therefore left the cakes and ate the sandwiches and one stale scone. The view is what you are paying for. Now I've seen it I wouldnt go back, as there are other cafes in London which serve much better food.

LB
1 review
Dined on 5 October 2019
Overall5Food5Service5Ambience5

Fab afternoon tea with lovely champagne. Staff very attentive, great views, would recommend for a treat.

H
1 review
Dined on 5 October 2019
Overall3Food4Service3Ambience2

We had high expectations for afternoon tea at Ting given their reputation and being at the Shard. We arrived 15mins ahead of our booking and were seated, we make a request for a window seat which we were made aware was not a guarantee so that was understandable however we were repeatedly told after when spaces were clearly available that they had no spaces suitable for more than 4 people- it looked to be but also noone told us this when I called ahead twice to put in a request?
I had also made requests for dietary requirements in advance twice which was noted, however we had to mention this again when ordering and then still got the wrong order brought out which was a shame. They did apologise but I expected more given we had reiterated this 3 times in advance and in person in different ways so that there was no confusion.
In terms of service everyone was perfectly nice and helpful but it took a very long time to get anyone to attend to us , our welcome drinks arrived mid way through our afternoon tea, some of our teas arrived more than 10mins after ordering, it was just such a shame that a supposed high end restaurant had difficulties on the day- again the staff were lovely, I am not sure if there were just not enough of them or perhaps something happened on the day to make our experience so poor.
Lastly, I had twice in advance made a request for something special as were celebrating a 60th birthday but on the day I had to remind them as they had not checked the prior requests- overall this showed me that despite trying to be organised and making prior requests it was not actually checked by anyone on the day until I double checked with multiple staff members.
The supervising/managing staff did apologise and offered us 20% off which we did accept but it seemed such a shame that had to happen.
In terms of food, the sandwiches were lovely, the scones were the best I had ever had in an afternoon tea (we have been to many!) The macarons and the eclairs were loved!