Afternoon Tea at The Biltmore
I’m an avid afternoon tea goer and I felt compelled to leave a review because Izzy and the harpist were so incredible. Izzy provided top notch customer service no matter how busy it was. She was Extremely thoughtful, pleasant and attentive. The harpist is so lovely both in talent and demeanor. She really makes the experience unique and memorable!!
The perfect setting for afternoon tea. The harp music sets the ambiance - relaxing and sophisticated. The food was in abundance. We couldn’t finish. And I loved the peppermint tea. Overall a wonderful experience
Amazing hotel, amazing setting. Food and drinks fantastic. Staff could not do enough for us. A must for anyone visiting Miami.
Wonderful experience! Our server, Nestor was just terrific! The harpist was very good too!
This was such a lovely experience! The environment was breathtaking! Their was a lady playing the harp which added to the feel of the event. The food was delicious and the service was amazing!
Wonderful place for tea. Everything was impeccable
Amazing high tea service, food and tea selections were outstanding all while being serenaded by harp.
Not a tea fan but tea recommended by waiter was perfect for me. This was a special occasion (52nd anniversary) and our experience as exceptional. Food was very good but a little more food and a little less sweets would be better.
Nestor was a very special server. We especially enjoyed the harpist.
I loved my experience at The Biltmore. Though vegetarian options were limited, the wait staff went above and beyond to ensure that my guest and I were accommodated. Service was excellent and I appreciated that both servers were so warm and approachable. The food was delicious, especially the desserts. I went for my birthday and was touched by the special surprise during service. I would highly recommend! I can't wait to go back!
Excellent service, very good venue and very good food. Thought the food was pricey for what was served. Total of bill included gratuity and resort tax. The resort tax should be mentioned prior to the visit. Parking was also challenging. Didn't realize that valet parking would be validated.
I took my two kids and we had an amazing time! Great Experience!
The service was excellent; Nestor is the king of afternoon tea; perfect job for him; food excellent; will return for sure.
Again thanks Nestor
Loved my experience, the light sandwiches and desserts were better than expected! They satisfied this foodie, yummm! The tea selection and taste were on point. Our server was great at offering a selection of teas that went well with Prosecco :) Perfect event for a special celebration or just because you want to get a little fancy.
Our server, Izzy, made the entire experience much more memorable, with her excellent and pleasant service. Will go back with more friends.
Absolutely wonderful! Highly recommend. Beautiful setting and ambiance. The harpist was just the perfect touch. Our tea coordinator was so helpful and knowledgeable. Made my daughter’s 25th birthday vey special!
A beautiful way to spend an afternoon. The tea was elegantly presented by knowledgeable and attentive
servers. There was beautiful live harp music in the background. Who could ask for more?
Afternoon Tea is an annual event for me and my friends, this is our 3rd year and we do love it. Our waitress, Izzy did a wonderful job of explaining the food. She was pleasant and professional, charming and helpful. The food was different this year and we loved it. What a wonderful way to celebrate the holiday season. We will be back.
Lovely afternoon with the ladies in this splendid spot
Lovely time. Izzy and Ernesto were great at service. The holiday themed foods were also quite creative
Excellent and elegant high tea in a beautiful setting and with plenty of food.
Our server was magnificent. The experience was memorable
The food was delicious but I gave 3 stars for the tea. They used to serve Kusmi teas which were far superior. The new brand of tea seemed ver commercial.
Beautiful hotel! Went for my birthday, the food and service was great. It was a little too loud to enjoy a quiet tea. Lots of dishes clanging, things being dropped and just overall seemed very noisy.
Staff were TOP Notch!
Food disappointing. No tea sandwiches. Very heavy items such as scones with chocolate chips (not good), overly savory scones, rugelach (strange item for high tea), deviled eggs.
Not a delicate selection.
Server was excellent. Very charming.
Nestor made it the most wonderful experience . Had so much fun. Amazing food
Delicious! Everything was wonderful. I love afternoon tea service and this was one of the best. The harpist was really awesome and added so much to the ambiance. The staff were all very helpful and I especially liked the white glove service. The Biltmore Hotel is a definite must see too. An all around fantastic afternoon.
We have enjoyed and experienced Afternoon Tea in grand hotels around the world. Many were good and some were outstanding(The Peninsula in Hong Kong for example). However The Biltmore was the best and Nestor, the Maitre D should be especially congratulated for his role.
Izzy is the best! We’ve had her twice now and she remembers us and is always in such a great mood!
Excellent experience. Perfect ambiance. It was so relaxing. The server were out this work. The male server did everything and more to made my mother and me confortable there.
Nestor our servant and ibis were both great had an amazing time
I can’t say enough good things. Run, don’t walk, to this beautiful experience and then relax every bone in your body while you are swept away by the outstanding service, delectable goodies, and charming music.
Lovely location for Afternoon Tea. The server was lovely and very caring. Menu selection was just OK.
The harpist and service was exceptional! I haven’t been in years so the menu and venue has changed somewhat (as well as the price) but it was definitely fun. Every girl wants to feel like a princess and it’s perfect for young and old tea party patrons.
This was a wonderful experience. It made for an excellent bday gift to myself.
Come hungry, leave happy. Don't forget to bring your camera, too. Service was excellent!
We had super time, excellent service first class ambiance. We will repeat!
Lovely afternoon tea with tea, food and harp music!
Gave us a birthday dessert 🍰 How nice and very special mother-daughter day!